@buhny These containers employ our proprietary KBK Fresh Seal, which ensures that your meals will arrive as fresh as possible
Our new packaging also protects against any damage or leakage. These containers are both recyclable and microwave-safe
@Wronskizzian All of our insulated bags and ice packs are recyclable. If you receive hand delivery to your home, you can give them back to the driver on your next delivery to recycle.
@sashak007@TrifectaSystem I do deeply apologize for the lack of customer service. Please let me know your email on the account so we can rectify the situation.
@KbellKitchen So I guess this is just another dead end then? The cut off to select meals is tonight. Got to get prepped for a flight tomorrow & don't want to forget so I'm just going to cancel. Not sure if I will bother signing up again. Going to give @TrifectaSystem a try.
Hey @KbellKitchen I updated my meal plan to see what options it would give and now I'm unable to switch back to vegetarian. Was told that I need to cancel my plan which seems absurd, emailed a rep but they are taking forever to respond. Anyway to resolve without missing a week?
@ImNickTaylor I do deeply apologize about the inconvenience. If you can DM us your email associate with the account, I can look into your issue and investigate.
@TysonFitzGerald I do deeply apologize about you not receiving your meals. I see one of our agents was able to take care of you and rectify the issue. If you have any further questions feel free to reach back out.
@digitaltara We do appreciate you bringing this to our attention. We will forward this to our tech team to correct this issue. You are able to find locations at kettlebellkitchen.com/locations/
Hello @KbellKitchen! Your meals are great ❤️ but trying to order more is frustrating when your website doesn’t seem to want to accept orders. 🤔 Is there a bug?
@lcooney I do deeply apologize for the meal inconvenience . Please let me know how many of the wrong meals you received and I will credit your account accordingly. i will forward this information over to head of our packing team so they are aware of the issue.
@KbellKitchen Again, goofed my order. You sent me Chicken Cordon Bleu (complete with ham) yet I don’t eat pork & that fact is on my profile.. I can’t DM you & support takes days to respond. 🤦♀️🤦♀️🤦♀️
@maryadams20 We do deeply apologize about the inconvenience. We would like to investigate and rectify the situation. Please PM us your information so we can address this issue.
@Healthy_Helper I do deeply apologize that you received your meals in this condition. Can you please PM us your information so we can rectify this situation.