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@MEXC_CST @MEXC @binance @cz_binance @Bybit_Official @IvanOnTech @cfldotfun @BitcoinNews @MEXC_Official I have already contacted live chat and OTC support multiple times—no resolution. Support explicitly guarantee the payment was legitimate and safe. You can proceed and use the funds. Crypto was released by Mexc and payment was reversed. Legal request submitted.

I completely understand your concern. Please contact our online customer service through the APP/WEB and request to be transferred to OTC support for further assistance. In Website you can click on here for connect to Online Customer Service. Or App right top same earphone icon to connect Online Customer Service. Note: You can try sending a 'Live chat' and online customer service will appear to serve you.

I’m sharing a factual record of an unresolved P2P dispute on MEXC that resulted in a confirmed financial loss. Summary of events: P2P trade executed on MEXC platform During the trade, I explicitly raised third-party payment risk concerns.

@MEXC_CST @MEXC @binance @cz_binance @Bybit_Official @IvanOnTech @cfldotfun @BitcoinNews Given the explicit assurance that the payment was “safe,” I expect MEXC to take accountability for the outcome. Please escalate to compliance and confirm responsibility and a reimbursement timeline.

@Kinsomu @MEXC @binance @cz_binance @Bybit_Official @IvanOnTech @cfldotfun @BitcoinNews We are sorry that you had an unpleasant experience. If you have any issues with your OTC order, you can submit a ticket here mexc.com/support/reques… or contact our online customer service through the APP/WEB and request to be transferred to OTC support for further assistance.

@MEXC_CST @MEXC @binance @cz_binance @Bybit_Official @IvanOnTech @cfldotfun @BitcoinNews Given the explicit assurance that the payment was “safe,” I expect MEXC to take accountability for the outcome. Please escalate to compliance and confirm responsibility and a reimbursement timeline. @Cryptoculero @MVenturesLabs @MEXC @Sweden @

@MEXC_CST @MEXC @binance @cz_binance @Bybit_Official @IvanOnTech @cfldotfun @BitcoinNews Update: MEXC has confirmed the counterparty acct in my P2P has been frozen and the matter is under internal review I’ve provided all supporting evidence, including prior assurance of safety of payment and the subsequent reversal of funds. Awaiting a clear update on reimbursement

@MEXC_CST @MEXC @binance @cz_binance @Bybit_Official @IvanOnTech @cfldotfun @BitcoinNews The funds were later reversed, resulting in a financial loss I am requesting escalation to your risk/compliance team for a formal review and clarification on reimbursement. Kindly advise on the next step for this level of escalation.

@MEXC_CST @MEXC @binance @cz_binance @Bybit_Official @IvanOnTech @cfldotfun @BitcoinNews To clarify, this is not a standard OTC/P2P query:The crypto was released during a dispute without my authorization I had raised concerns about third-party payment risk Your support team explicitly confirmed the payment was safe

@MEXC_CST @MEXC @binance @cz_binance @Bybit_Official @IvanOnTech @cfldotfun @BitcoinNews Thank you for your response. This case has already been escalated through your support channels, and I have been informed that no further assistance can be provided at that level.

Responsibility for dispute-stage asset release Basis for support assurance given during the transaction reimbursement process for verified loss If anyone has experienced similar P2P dispute handling issues on centralized exchanges, I would appreciate shared

despite no available external recovery route Key concern: A platform-mediated asset release occurred during an active dispute, followed by loss, with no clear accountability or reimbursement pathway. I am requesting formal clarification from MEXC on:

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@EdgenTech it will bounce

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