Princess Kirpreet

@mickjade @SundayBrunchC4 I went on a full rant about this and fact checked that there isn't another version in Blackpool! And on Diwali, the best day for the Golden Mile!!

@SundayBrunchC4 Last question in Black Pool was a question about leicester

We’re now joined by #LeahBrotherhead to talk about series 2 of Hullraisers 📺

@JohnMcaliece @MercedesBenzUK Eventually fixed it, acknowledging the damage they caused!! Shocking customer service and I wonder how many people are bullied into paying!!! @MercedesBenzUK I hope this issue is fed back to Mercedes Benz Leicester

@Kirpreet @MercedesBenzUK Don't hold your breath. Only way they answer is if your buying something as soon as somethings wrong they are nowhere to be found.

@MercedesBenzUK dad took his EClass for a service & upgrade the sat nav on 12 Jun. They broke the head unit 7 weeks on still not repaired & they are trying to charge him for the repair! Mercedes Leicester now demanding he pick up the car head unit not working! Sort this Mercedes!

@MercedesBenzUK He has contacted customer services multiple times only to be told he has to pay when nothing was broken when the car went in!!!

@Davies_Group When will YOUR company start following these guidelines????

FCA’s new Consumer Duty regulations oblige financial services companies to place customers at the heart of their business. In his latest blog, Director, Mat Paixao considers the most crucial impacts of the new environment & shares his top tips. Blog: bit.ly/3TU588t

@Davies_Group Has anyone actually had a callback after DMing with these people???

The importance of #customer survey’s is well documented, but how can #CX professionals accurately collect & evaluate feedback? Our Insight Director reveals the best ways to identify areas of improvement, and what to avoid in survey creation Read more: bit.ly/3zAczKh

@Davies_Group @scottyga77 They take your details and never call you back!! I've been waiting for 3 days!!

@scottyga77 Hi Scott, I'm sorry that you're having issues in getting hold of our claims team. I can raise this with senior management for you. Please send a DM with your claim reference, and a brief description of your claim. Thanks, Kelly

@Davies_Group do you ever answer the phone??? Absolutely terrible service considering you claim to be a "specialist" looks like My next steps will be with the FCA and MIB

Provided my claim ref and phone number as request and still nothing!! Took my money quick enough!!

@Davies_Group I have been on in a queue for 2 hours waiting for a claims handler, sent 2 contact forms and no response!! You returned my 'repaired' device with a 'new' screen and the selfie camera has significant damage as you can see below. Call me back!!!

@KissFMUK how am I meant to sleep while these amazing tunes r on?! #flashbacks

@AyshaWiltshire @raebrown1990 @chadwalters89 #houseparty stop trashing places!!!

@AyshaWiltshire @raebrown1990 @chadwalters89 then weekend after it will be party at mine when Rae moves in ;)

@RaeBrown1990 @AyshaWiltshire @chadwalters89 right I will go home Saturday morning! Let's do Friday night drinks!

@RaeBrown1990 @AyshaWiltshire @ChadWalters89 we will have to have a farewell party for our Chad!

@RaeBrown1990 @AyshaWiltshire hell yessss!!!!

@AyshaWiltshire @RaeBrown1990 we will hav to make the most of all being on earlies!

@RaeBrown1990 @AyshaWiltshire we have missed u little one ;)

@AyshaWiltshire u will hav to do a twitter class for us

@AyshaWiltshire I still don't get it!! And only use it when u message me! ;)

@AyshaWiltshire what r u on about?