@KittyAgnew Hi Kitty, we’re sorry for the delay and understand your frustration. Kindly send us a copy of your acceptance form via DM, and we’ll follow up with the relevant department to assist you further. Thank you
@FlyRwandAir I have been in contact with customer relations since early December 2025. I am owed £520 for the delay to flight WB452 from Kigali to Nairobi on 18th October. I have been incessantly following up every two weeks, but no compensation has been paid.