KIXEYE Support

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KIXEYE Support

KIXEYE Support

@KixeyeSupport

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Katılım Mayıs 2017
6 Takip Edilen338 Takipçiler
KIXEYE Support
KIXEYE Support@KixeyeSupport·
@THE_WKEST @KIXEYE @KixeyeComplain Thank you for sharing this! We do have a player report process so our Fair Play team can review reports.  I've passed this to the game team to investigate further. -Yvette
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KIXEYE Support
KIXEYE Support@KixeyeSupport·
@H8BigG @YouTube @KIXEYE @KixeyeComplain Greetings , Thank you for contacting support about cheating and bringing your feedback to our attention. Know that we very much appreciate your continued support, and we understand your concern regarding these possible script users. As you may already be aware, Player Suppor...
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KIXEYE Support
KIXEYE Support@KixeyeSupport·
@H8BigG Thank you for sharing this information! All Player/Cheat Reports are closed automatically as we cannot comment on any actions taken on another player's account. We do investigate these and take action. Please feel free to report any cheating to our support team and we will inv...
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KIXEYE Support
KIXEYE Support@KixeyeSupport·
@Bobcrensha73521 I'm so sorry your account is compromised! We can definitely help, but need you to submit a ticket by visiting KIXEYE.com/Support and providing as much information as possible so that we can verify your account. We can walk you through the process.  -Yvette
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Bobcrenshaw
Bobcrenshaw@Bobcrensha73521·
@KixeyeSupport i have a hacker useing my acount from germany u need help stoping him i all ready got my acounts back i need him stoped from logging me thru my game war commander can u help
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KIXEYE Support
KIXEYE Support@KixeyeSupport·
@alexis7677 War Commander is still available, if you cannot find your base, please submit a ticket to our support team. We are happy to help anytime! KIXEYE.com/Support
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KIXEYE Support
KIXEYE Support@KixeyeSupport·
@carlmac638394 Hi Carl! To send a ticket through Facebook, click the Report/Contact link found on the bottom right-hand side of the page under the Facebook-sponsored advertisements. Follow the on-screen prompts to reach our official ticketing system.
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carl mac
carl mac@carlmac638394·
@KixeyeSupport how do i send a ticket in if you cant go through facebook connect ?
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KIXEYE Support
KIXEYE Support@KixeyeSupport·
@cordialchris @KIXEYE Hello Chris. We're sorry to hear about your Facebook account issue and the trouble accessing your base (ID#10185345). Please contact us through our official support ticket system so we can securely verify your information and assist you. Your satisfaction is our top priority!
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KIXEYE Support
KIXEYE Support@KixeyeSupport·
@shereebrown15 @ Hello, Commander! Thanks for contacting KIXEYE Customer Service. I'm sorry to say I was unable to fully understand the issue you are facing. Will you be able to provide more details and also include further screenshots or videos presenting this problem? Thank you! Best re...
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KIXEYE Support
KIXEYE Support@KixeyeSupport·
@Elanis42 @KIXEYE Greetings Elanis, Thank you for contacting KIXEYE Customer Support, I appreciate you taking time to share your feedback with us. We've investigated this further for you and due to the recent update and improvements of the respected platform "Steam", it have caused some achie...
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KIXEYE Support
KIXEYE Support@KixeyeSupport·
@Elanis42 @KIXEYE Greetings Elanis, Thank you for contacting KIXEYE Customer Support, I appreciate you taking time to share your feedback with us. We've investigated this further for you and due to the recent update and improvements of the respected platform "Steam", it have caused some achie...
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KIXEYE Support
KIXEYE Support@KixeyeSupport·
@Elanis42 @KIXEYE Greetings, Elanis! Thank you for contacting KIXEYE Customer Support. I'd be more than happy to look into this problem with you! In order to investigate properly, this is one of those situations where I'm going to need to see the error in action, whether with screenshots or v...
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KIXEYE Support
KIXEYE Support@KixeyeSupport·
@Catheri66355886 @kreeves765 Hello, Anita! Thanks for contacting KIXEYE Customer Service. Please be informed that you've contacted KIXEYE Customer Service. Please double-check the recipient before sending messages to avoid certain issues in the future. Best of luck in future adventures! Should you have...
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Kevin Reeves
Kevin Reeves@kreeves765·
@KIXEYESupport as requested this is my user ID 29813143. And I checked account and still no awards. Please let me know of further actions
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KIXEYE Support
KIXEYE Support@KixeyeSupport·
@Catheri66355886 @kreeves765 Hello, Anita! Thanks for contacting KIXEYE Customer Service. Please be informed that you've contacted KIXEYE Customer Service. Please double-check the recipient before sending messages to avoid certain issues in the future. Best of luck in future adventures! Should you have...
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KIXEYE Support
KIXEYE Support@KixeyeSupport·
@Catheri66355886 @kreeves765 Hello, Captain! Thanks for contacting KIXEYE Customer Service. Please be informed that you've contacted KIXEYE Customer Service. Please double-check the recipient before sending messages to avoid certain issues in the future. Best of luck in future adventures! Should you ha...
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KIXEYE Support
KIXEYE Support@KixeyeSupport·
@TXNative64 Sorry you're having trouble with support. If your ticket was answered by a Player Expert, remember that they have limited account access, and can't always provide detailed replies. If you need more help, you can ask for your ticket to be transferred to the CS queue.
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KIXEYE Support
KIXEYE Support@KixeyeSupport·
@benkamp5 @KIXEYE @war_commander There are currently no known issues with account creation; most likely they are using an email that is connected to an existing KIXEYE.com account. Accounts must have a unique email, so trying to create an account with an already used email won't work.
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