peeeln
585 posts


I have been waiting for 6 months for compensation for my luggage that you lost.
In order to be reimbursed, my travel agency is waiting for you to send them a written attestation that my luggage is lost, but you give no sign of life and never reply!
@Condor_America
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@JillianCzarneck @Condor_America I am in the process of making a declaration of loss with my agency but obviously I have to justify with invoices for clothes I bought years ago
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3 days that we have no luggage after a disastrous flight, @Condor_America can you give a sign of life one day?
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@JillianCzarneck @Condor_America Really it is one of the worst companies, it's been two weeks that my suitcase is untraceable I am obliged to repurchase everything
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@CondorCares I will send you the invoices by email, will you answer?
And for the 5 hours of waiting for our flight, how is it going ?
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@KmzPeline @KmzPeline I can understand that it is not a good situation. The colleagues at the airport will try to deliver the luggage as soon as possible. In the meantime you can buy important items and submit the receipts.
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@KmzPeline @KmzPelinei f the loss has been reported at the airport, you will be informed as soon as new information is available. Unfortunately, I can only ask for your patience at this time.
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@CondorCares They remain 3 days of vacations and we have nothing, you had told us that we will have our luggage the day after the flight that is Tuesday.
Besides I contacted you privately by mail, Instagram and Whats app, I had to post a publication in public to have an answer,is it normal?
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