Koio

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Koio

Koio

@KoioCollective

A sneaker at peak craftsmanship — Italian from the leather to the laces.

NYC Katılım Temmuz 2014
91 Takip Edilen800 Takipçiler
Koio
Koio@KoioCollective·
@VictoriaPommie thanks! please email us at hello@koio.co and we'll help you order new laces :)
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Victoria Brewood
Victoria Brewood@PommieTravels·
@KoioCollective hey guys!! so I love my sneakers but they kinda got destroyed in the weather here and the laces got sooo filthy :/ Is there any way I can order some replacement laces from you guys?
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Koio
Koio@KoioCollective·
@dpmaver We have sent you an email! We were not able to locate any emails from you in the past. We apologize for this happening. It could have easily been a misspelling error. If you need any assistance please refer back to the email :)
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Koio
Koio@KoioCollective·
@dpmaver please email us at hello@koio.co and we'd be happy to help!
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MTLWLVN
MTLWLVN@jkatcher74·
@dpmaver @KoioCollective Try support@koio.freshdesk.com. If not camille.galiano@koio.co helped me. For a brand positioning themselves as a premium offering and price point to match they need to step their #CustomerService game significantly. Can't have your consumers providing this support.
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Koio
Koio@KoioCollective·
@zachgersh Thanks for letting us know! Looking into this.
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Koio
Koio@KoioCollective·
@MacDirectory Thank you for the awesome review :)
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Koio
Koio@KoioCollective·
@luccabanana Hey! Yes we did - all the lucky winners were messaged to via DMs and shoes are sent out by now! Stay tuned for more collabs!
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