Kroger

@WovenDimensions Hi there! I’m sorry to hear about your inconvenience, and I truly appreciate you bringing this to our attention. Would you mind sending us a private message? We’re eager to assist you and provide the best support possible. Thank you, and we look forward to hearing from you!

HEY @kroger ...since when do your cashiers NOT double check coupon compliance? I bought (2) jars of salsa and tried to use my KROGER ISSUED COUPON to save 55 cents and your scanner rejected the coupon and the Clerk's boss would not override it or even double ck compliance...

@DreadPirateSams @chaddukes @HarrisTeeter Hi, Rob. We are sincerely sorry if only 2 checkout lines are open in the store and the line going down the shopping aisles. For further assistance, kindly send us a private message so we can share your feedback. Thank you and we look forward to hearing from you!

@chaddukes 5pm, height of people getting off work and shopping…2 checkout lines open, line going down the shopping aisles….@Kroger @HarrisTeeter

Every grocery store should read this tweet. 35 check out lanes at my Harris Teeter and none of them open. Just 4 weirdo employees lurking around the cigarette counter watching the self check out line implode.

@MoldySockPuppet Hi there! I’m sorry to hear about your inconvenience, and I truly appreciate you bringing this to our attention. Would you mind sending us a private message? We’re eager to assist you and provide the best support possible. Thank you, and we look forward to hearing from you!

@kroger I ordered a pick up order yesterday for 5 to 6 PM pickup. When I arrived, I was told they were running behind. It is 9:15 the next morning and I still haven't gotten my text that my order is ready. I can understand running late, but this is crazy. Now, after work...

@bgavin63 Hi! We’d love to look into this for you. Could you please DM us your phone number, Shopper’s Card number, the date and time of the transaction, and your email? Sorry for the trouble, we’re here to help!

Just picked up groceries from ⁦@kroger -⁩ the convenience of curbside does have its drawbacks. Do the kids pulling the orders walk around with their eyes closed? #Spoiled #OutofDate #comeon

@Provie98 Hi, Amber. Thank you for reaching out. We’d love to look into this for you. Could you please send us a private message so we can provide you with the best possible assistance. Sorry for the trouble and we look forward to hearing from you! Thank you.

@kroger how in the world do you offer me $20 coupon for a pickup or delivery order that expires tomorrow and your website is down for orders? Why even bother? Give me another coupon that doesn't expire tomorrow.

@ChuckBaggett Hi, Chuck. We are sorry to read if you are unable to log in to your account on website and we understand that you already cleared cache and cookies the history, but it still fails. To help you further, please call us at 1-800-576-4377. Thank you and have a wonderful day!

@Kroger Logging in is failing at kroger.com. I cleared cache and cookies but it still fails. Entering a correct username and password just returns to the unlogged in site.

@TmanBlack @TheJimCornette Hello, Talha. We are sorry to read if staff member of the store is being rude towards to you when the right prices didn't scan. Please send us a private message so we can provide you with the best possible assistance. Thank you, and we look forward to hearing from you!

@TheJimCornette @kroger Last time I was there, i bought some items on sale, when the right prices didn't scan, a rude staff member said you have to be a Kroger member with a card, so I asked how I could be a member, and then they sighed, rolled their eyes, and reluctantly slammed a card on the counter.

Hey @kroger , if you'd pay your employees to ring up our groceries instead of stand there and watch us try to figure out how to do it, since we're already paying you ridiculous prices for the shit, you wouldn't have just lost the 12-15 grand a year I spend there. Fuck your U-Scan

@kapn_krude @TheJimCornette Hello, Kapn. We are sorry to read if only two checkout lane are open and 6 self-checkout stands now at your local store. Please send us a private message so we can provide you with the best possible assistance. Thank you, and we look forward to hearing from you!

@TheJimCornette @kroger 12 'human' checkout lanes at my usual supermarket. Only two are open. 6 'self' checkout stands now the norm there

@CrashFistFight0 @TheJimCornette Hello, Crash. We are sorry to read that your employee discount did not apply when finished scanning through the stuff at your local store. Please send us a private message so we can provide you with the best possible assistance. Thank you, and we look forward to hearing from you!

@TheJimCornette @kroger Went through this at my local the other day. Finished scanning through my stuff & called the girl over to ask why my employee discount hadn't shown up!

@TaraBee115 Hi there! I’m sorry to hear about your inconvenience, and I truly appreciate you bringing this to our attention. Would you mind sending us a private message? We’re eager to assist you and provide the best support possible. Thank you, and we look forward to hearing from you!

@kroger A Mississippi Kroger store went to the checkout and cashier was on the phone. Her personal phone. Sent them to self checkout and accused them of stealing items when it was clearly on the receipt. Is this how you treat your customers?

@jcazana Hello, Justin. We’d like to look into this further. May we kindly ask you to send us a direct message with your Shopper’s Card number? We apologize for the inconvenience and look forward to assisting you. Thank you and have a great day!

Dear @Kroger, GROSS!!!! #Clicklist

@RobHavener Hi Rob! We’d love to look into this for you. Could you please DM us your phone number, Shopper’s Card number, the date and time of the transaction, and your email? Sorry for the trouble, we’re here to help.

@kroger this is the second time in less than a month than I have picked up an order with a crushed loaf of bread. Seriously? It's smashed

@1BigRedBone @Publix @Walmart Hello, Outspoken. Thank you for suggesting Kroger in Michigan area. To express your interest in a store opening, please send us a private message, and we’ll share a website link where you can submit your request. Thank you! Your reference number is 87778298.

@Publix Can we PLEASE get stores in #Michigan??? All we have is overpriced #Garbage with #RATS @Walmart @kroger

@TeachDrVerser Hi there! I’m sorry to hear about your inconvenience, and I truly appreciate you bringing this to our attention. Would you mind sending us a private message? We’re eager to assist you and provide the best support possible. Thank you, and we look forward to hearing from you!

@kroger Please do better with customer service and checking out customers. There is only one cashier and the other lanes are self check with lights blinking. 😩

@skirish23 @LAYS Hi there! I’m sorry to hear about your inconvenience, and I truly appreciate you bringing this to our attention. Would you mind sending us a private message? We’re eager to assist you and provide the best support possible. Thank you, and we look forward to hearing from you!

@LAYS @kroger On 12/5 I purchased a jar of dip.. We just opened it, it expired on 11/18/25 Tasted sour, so now what?? This is bullshit! If we get sick tonight all hell shall rain down. Nora in Indy @kroger never replies fyi, outdated meat all the time.

@NighthawkATC We’d like to look into this further. May we kindly ask you to send us a direct message with your phone number, Shopper’s Card number, and your email address? We apologize for the inconvenience and look forward to assisting you. Thank you and have a great day!

Holy cow @kroger we bought this yesterday and this is what I paid $6 for? This is gross and slimy.

@DADlikeaG6 We’re very sorry to hear this, LeAndrew. Thank you for bringing it to our attention. Please send us a private message with the exact store location and zip code so we can escalate your concern appropriately. Thank you!

@kroger All out of chicken, again, at Worthington Mall. No coupon for a freebie either. Got plenty of sighs, eye rolls and excuses. Understaffed, on break, in a meeting, what happened to the chicken person this week? I just want lunch, man.

@battwoman_ Hi there! We’d love to look into this for you. Could you please DM us your phone number, Shopper’s Card number, order number and your email? Sorry for the trouble, we’re here to help!

@kroger you’re so wrong for putting this moldy food in my delivery order 🥲

@FandomFancies Hi! We’d like to look into this further. May we kindly ask you to send us a direct message with your phone number, Shopper’s Card number, and your email address? We apologize for the inconvenience and look forward to assisting you. Thank you and have a great day!

So @kroger is apparently okay with selling damaged items to pickup customers for full price. What shopper looked at the cap being ripped off and said eh its fine??

@ZAG0921 @MonsterEnergy Hi Zachary! We’d love to look into this for you. Could you please DM us your phone number, Shopper’s Card number, order number and your email? Sorry for the trouble, we’re here to help!

@MonsterEnergy @kroger this can I got was gross and was squishy. Got it in a pick up order.