#CityPowerUpdates#AlexandraSDC
Alexandra SDC Outage Update
Alexandra Substation
Kite Distributor - The fault was successfully located on the overhead lines, which were reported tripped last night.
Restoration of the power supply for customers in Alexandra at 17th and 18th Avenue between Roosevelt Street and London Road will be done once the replacement of the overhead lines is completed.
We apologise for the inconvenience caused and appreciate your patience whilst our dedicated teams are working around the clock towards full restoration. ^MR
#AlexandraSDC#CityPowerOutages
Alexandra SDC Outage Update
Date: 09 July 2024
Time: 09h55
Cydna Substation, Kent Park Standby Distributor: Tripped affecting customers in Illovo and surroundings. Operators are on site investigating the cause.
Cydna Substation, Illovo West Distributor: Tripped affecting customers in Illovo and surroundings. Operators will attend to the outage after completing the task at hand .
We will provide further information in the next updates.
We apologise for the inconvenience caused.^RM
#AlexandraSDC#CityPowerUpdates
City Power Alexandra Service Delivery Centre (SDC) is sitting with 565 calls; 259 of those have
been logged in the past 24 hours.^RM
#CityPowerUpdates#LoadReduction
Tuesday, 9 July 2024 Load Reduction Schedule:
1. Morning
- Block 1 will be affected by load reduction from 04:00 until 06:30
- Block 5 will be affected by load reduction from 06:00 until 08:30
- Block 6 will be affected by load reduction from 08:00 until 10:30
2. Evening
- Block 2 will be affected by load reduction from 16:00 until 18:30
- Block 3 will be affected by load reduction from 18:00 until 20:30
- Block 4 will be affected by load reduction from 20:00 until 22:30
To download the load reduction schedule and blocks, please visit our website: citypower.co.za/media-room/med…
^NM
#CityPowerUpdates#AlexandraSDC
*Alexandra SDC Outage update*
*Far East Bank:* Our team has successfully managed to finish investigations and discovered that the outage affecting Far East Bank and possible surroundings is caused by an overload.
The repairs have been handed over to the morning shift.
Customers are advised to switch off non-essential appliances to avoid inrush current when restoration takes place.
Affected customers will be updated as and when new information becomes available.
We again apologise for the inconvenience caused and ask customers to be patient with us. ^MR
@CityPowerJhb CPWEB4333591 Hello. Please assist us on the matter. A small block in kite avenue Alexandra has had no electricity for 2 days. The toll free number is disengaged. Please update up
#CityPowerUpdates#AlexandraSDC
Gresswold Substation, Waverley distributor:Power supply is fully restored following a trip affecting Savoy Estate, Waverley, and surroundings.
Customers who are still off are advised to log calls on citypower.mobi or call on 011 490 7484.
We apologise for the inconvenience caused.^HN
#CityPowerUpdates#AlexandraSDC
Cydna Substation, Incomer 1 opened due to tracking affecting customers in Illovo, Melrose, Kew, Norwood, Fairway, Oakland, and surroundings. Operators are on site working to restore power supply
Further details will be communicated in the later updates.
We apologise for the inconvenience caused.^HN
@KudzaiAlpha Hi Kudzai. We apologise for the inconvenience caused by this, please call our toll-free line 0800 003 156 to receive an update for your logged call. ^ZD
#CityPowerUpdates#RoodepoortSDC
Mogale City (Witpoortjie Estate): Operators have been informed of the power loss in the area. They will be dispatched to investigate shortly.
The findings will be shared as soon as we have new information.
We apologise for the inconvenience.^NN
@CityPowerJhb CPWEB4333591 . It's been 2 days now. Please attend to this and provide an update. I called yesterday to escalate however no updates have been given. Kite Avenue Alexandra
@CityPowerJhb CPWEB4333591 . It's been 2 days now. Please attend to this and provide an update. I called yesterday to escalate however no updates have been given. Kite Avenue Alexandra
#CityPowerUpdates#LoadReduction
Thursday, 4 July 2024 Load Reduction Schedule:
1. Morning
- Block 2 will be affected by load reduction from 04:00 until 06:30
- Block 4 will be affected by load reduction from 06:00 until 08:30
- Block 1 will be affected by load reduction from 08:00 until 10:30
2. Evening
- Block 5 will be affected by load reduction from 16:00 until 18:30
- Block 6 will be affected by load reduction from 18:00 until 20:30
- Block 3 will be affected by load reduction from 20:00 until 22:30
To download the load reduction schedule and blocks, please visit our website: citypower.co.za/media-room/med…^KK
#CityPowerUpdates#AlexandraSDC
Alexandra Outage Update
Date: 03 July 2024
Time: 20h50
Gresswold Substation (Rembrandt Park distributor):We are aware of an outage affecting customers in Rembrandt park, Lyndhurst, Sunningdale Ridge, Glenhazel, Corlett Gardens as well as neighbouring areas.
Our team is currently on site investigating the cause of the outage.
More information will be communicated as progress continues.
We apologise for the inconvenience caused.^KK
#CityPowerUpdates#AlexandraSDC
Alexandra Substation, Kassie Distributor: A team is still sourcing a new transformer. This affects customers in Women's Hostel and surroundings.
Further details will be confirmed in the later updates.
We apologise for the inconvenience caused.^HN