Sanam Kumar

@AirIndiaX does not even look like we are living in a civilised society just trying to evade responsibility May I ask Why did you ask for PIR when you dont have a system? Why did you ask for detaims which you already had ? Why did you send a mail from an ID which does not rec

@AirIndiaX I have answered and the revert it shows is the mail id am reveting to is wrong what do i do now @AirIndiaX your customer service is collapsed you break the bag and then you disown that is why this oicture was taken. Then you bury in documents and then give a forged mail id

@KumarSanam2005 Hi, we understand your concern and are here to help. Kindly share the required documents as requested in our email. You can search for Case ID 38836294 in your inbox or spam folder to locate the details. Thank you for your patience and understanding.

@AirIndiaX travelling business with fragile sticker bag broken, pnr B13LQL, forge mech for grievance redressal, question asked on mail and when revrt sent the mail is not functional. New ticket can not be created as prevs ticket has pending resolution. What a fool you guys make

@AirIndiaX really appreciate the way you guys actually harrass people there are things in your control which you just tey to bury under paper . First documen, when proced then mail, mail bouncing then model number the bill….. then finally giving a mail id which does mot receive

Look at the two pictures you ask for details and same mail you dont receive it back how you fool people dont understand the exact attitude @DGCAIndia @AirIndiaX @RamMNK @jagograhakjago @alokesingh

@AirIndiaX How do I solve your mails gets bounced

@AirIndiaX Again re enunciating when reveting the mail is comign as follows

Hi Sanam, thank you for reaching out. We would like to inform you that we have sent an email to sanamXXXX@rediffmail.com with the details regarding your request. Kindly check your inbox, including spam or junk folders, and revert back to the same email with the required information so we can assist you further. We appreciate your patience and remain here to support you.

@AirIndiaX I dont underdtsnd how to revert the mail id Is bouncing there is no Custoemr care number,i was called on international roaming, and asked called when am in India . What are we misguiding

Hi Sanam! We understand your concern. We’d like to inform you that we have shared our response via email, requesting certain documents under Case ID: 38836294. We request you to kindly revert to the same email with the required details so that we can assist you further. You may also search for the email using the case number provided for your reference.

@AirIndiaX How do i aend mail ?

@KumarSanam2005 Hi Sanam, we have resent the email requesting a few details from your end to ***am2005@******mail.com. Kindly share the required information at the earliest so we may assist you further in the best possible manner.

@AirIndiaX I dont understand why is the set mail coming to me times n again when am getting snapshot of the nail to email is getting bounced , ehy cant you pick up the phone snd call custoemr and intend to harass them, see thmail revert, this is an organised fraud you are doing @AirIndiaX

@AirIndiaX Only fooling customer s @DGCAIndia @AirIndiaX @jagovapari @jagograhakjago

@KumarSanam2005 Hi Sanam, we sincerely apologize for the inconvenience caused and understand your concern. We would like to inform you that we have resent the email to your registered email address. Kindly request you to revert on the same email so that we can proceed further with your case.

@AirIndiaX You guys are not bothered first you confuse the customer by asking for irrelevant documents , then you say any information on the mail is not relevant, then you say case clsoed for non information and then finally you say socially informaiton neede personally case cl @DGCAIndia

@AirIndiaX i need to know what you are doing here you are asking me for details on a mail one on one you are sending the case has been closed for no revert what are we trying to do @DGCAIndia when sending a revert on that mail the mails are bouncing

Hi Sanam, thank you for reaching out to us. We would like to kindly request you to share the invoice along with the brand and model name of the baggage that was damaged during your journey via email. This will help us review the case and assist you in a better and more efficient way. We’re here to support you and look forward to resolving this for you at the earliest.

@AirIndiaX Looks at the way we are fooling customers on social media you are addressing and mail you are writing something else @DGCAIndia

@KumarSanam2005 Hi Sanam, thank you for sharing the details—we truly appreciate it. We would like to inform you that we will revert back to you via email with further updates. We appreciate your patience and are here to assist you.

@AirIndiaX @DGCAIndia @jagograhakjago These photos are attached to mail what more you want , it is standard vague mail to confuse things . Everything is mentioned in the mail sent still only correspondence is on

Hi Sanam, thank you for your patience—we truly appreciate it. We would like to inform you that we have shared an email requesting a few details to assist you further, including the Property Irregularity Report (PIR), baggage brand and model, purchase invoice, and a clear photograph of the damage. We kindly request you to revert with these details so we can proceed accordingly and support you.

@AirIndiaX @DGCAIndia @jagograhakjago You said no information sent to you when 5 days back mail sent to you acknowledged now want more information why do you wanna bury custoemr under papers. @RamMNK Simple case of breaking lugguage and then trying to confuse just to disown @aaidoonairport

@AirIndiaX @DGCAIndia @jagograhakjago Check the mail PIR was not shared to me it was only filled and kept at airport, if that is a process why was that not shared to me.. check mail has everything. No PIR shared Accepted at airport only amount was different The mail id you shared bounced back False mail sent

@AirIndiaX Check for snapshot

Hi Sanam! We apologize for the inconvenience caused. We would like to inform you that a response has already been shared with you via email under Case ID: 38836294, and certain documents have been requested to proceed further. Kindly reply to the same email with the complete set of required documents, so that we may review the details and assist you accordingly. Thank you for your cooperation and understanding.

@AirIndiaX @AirIndiaX mail has been replied duly on monday and ignore that you guys are trying to portray that no revert has been sent. Now you are sending me mail that the case will be closed if revert not sent. @dgca