sarvesh kumar

Bought a Thomson TV from Flipkart 6 days ago and received a defective product. No replacement/refund yet — only repeated copy-paste replies. Thomson even marked the new TV as “Out of Warranty.” Very disappointing support. @flipkartsupport @ThomsonTvIndia

@flipkartsupport @ThomsonTvIndia आज रिटर्न पॉलिसी खत्म होते ही मेरा रिक्वेस्ट कैंसिल कर दिया गया और थॉमसन कंपनी द्वारा बताया जा रहा है की वारंटी खत्म है। दोनों मिलकर जनता को लूट रहे है।

We truly regret the inconvenience caused. The clarification regarding your query has already been shared in our previous message. Please check the same for details. If there’s anything else you’d like support with,​​ please let us know. We’re here to help. Appreciate your understanding. We recommend not sharing any personally identifiable information such as personal details on social media as it can be misused. Kindly delete them from the social platforms to make sure they're safe.

@ThomsonTvIndia Dear Thomson Support Team, I purchased a Thomson 50-inch TV from Flipkart⁠�. After delivery and installation, the TV screen is not working properly. The product appears to be defective. ID- OD437476690011955100 Please resolve this issue urgently.

@flipkartsupport फ्लिपकार्ट बोल रहा है कि रिफंड नहीं होगा और थॉमसन कंपनी बोल रही है कि आउट ऑफ वारंटी है। एक सप्ताह भी नहीं हुआ।

@flipkartsupport Please escalate this matter to the concerned department immediately. Otherwise, I will proceed further through the Consumer Forum and National Consumer Helpline with complete records of this case.

@flipkartsupport Instead of repeated automated responses, I request your team to take actual action on this complaint and provide a proper resolution at the earliest.

@flipkartsupport However, the main issue still remains unresolved. I received a defective TV within 4 days of purchase, and despite multiple follow-ups, Flipkart has not provided any replacement or refund resolution.

@flipkartsupport I understand the concern regarding personal information, and I have not intentionally shared any sensitive details publicly.

@ThomsonTvIndia @Priyank36587865 @flipkartsupport @Flipkart @_Kalyan_K @kalyankrish @kalyankris I request you to immediately verify the purchase details and provide replacement/refund without any extra charges. Otherwise, I will file a complaint on Consumer Forum and raise this issue on social media for misleading and poor customer service. Regards

@ThomsonTvIndia @Priyank36587865 @flipkartsupport @Flipkart @_Kalyan_K @kalyankrish @kalyankris Dear Thomson Team, Your reply is completely unacceptable. My TV was purchased only 4 days ago through Flipkart, so how can you call it ‘Out of Warranty’? This clearly shows negligence and wrong information from your side.

@flipkartsupport I want to refund/exchange only..

We truly regret the inconvenience caused. The clarification regarding your query has already been shared in our previous message. Please check the same for details. If there’s anything else you’d like support with,​​ please let us know. We’re here to help. Appreciate your understanding. Please do not share your order related details on this social platform as they are visible to all. Kindly delete the details to ensure they are secure and DM us by clicking on the link below for the privacy of your Flipkart account.

@flipkartsupport Don't buy any electronic products from Flipkart fraud company 😡

@flipkartsupport I request one final time: please arrange a replacement or full refund instead of sending repeated copy-paste responses.

@flipkartsupport I have already shared all proofs, screenshots,invoice,and issue details multiple times.If u still refuses replacement or refund, I will officially escalate the matter through the National Consumer Helpline, Consumer Forum,and public social media platforms with complete evidence.

@flipkartsupport As a customer, I should not be forced to visit service centres for a newly delivered faulty product. This issue falls under defective product replacement, not regular servicing.

@flipkartsupport Your team is only repeating automated responses instead of actually resolving the issue. My TV is defective within just 4 days of purchase, yet Flipkart is refusing to take proper action.

@flipkartsupport Return/refund request Again rejected 😡😡😡

@KumarSarvesh338 We acknowledge your concern, but it appears that one of our specialists has already provided a solution in a previous message and the necessary information has been shared. Appreciate your understanding. twitter.com/messages/compo…

@flipkartsupport Your repeated generic responses are extremely disappointing. My issue has NOT been resolved at all. I request a final resolution at the earliest — replacement or full refund.