Kurlon Limited

@PainkraSan35899 Hi @PainkraSan35899, Your issue is under review. Our team will get back to you with a resolution soon. Regards, Team Kurlon

@KurlonLimited Please resolve my issue asap.

When it comes to mattresses you got to #ChooseTheRight one. You may like living it rough, but we would highly recommend against sleeping rough. Instead experience soft and plush feel of our supernova mattress for a truly out of the world experience. #Kurlon

@RRchaurasia Hi @RRchaurasia, We apologize for the inconvenience. Your details have been forwarded to the concerned team, and they will contact you soon. Regards, Team Kurlon

Dear @kurlongroups @KurlonLimited @KurlOnOfficial दुनिया का सबसे घटिया मैट्रेस ब्रांड अगर आप मेरी प्रॉब्लम सॉल्व नहीं कर सकते तो कृप्या आप जॉब कार्ड दे दे कि मुझसे नहीं हो पाएगा । Complan no:- 434725

@PainkraSan35899 Hi @PainkraSan35899, We apologize for the inconvenience. Your details have been forwarded to the concerned team, and they will contact you soon. Regards, Team Kurlon

@KurlonLimited My Kurlon mattress order (KO28792) was canceled on March 17th, 😠 15 days later, no refund! 💸 @KurlonLimited, your customer service isn't helping. Process my refund ASAP! 🙏😡

@AbhrajitCh70031 Hi @AbhrajitCh70031, Apologies for the delay. We never wish our customers to face such issues. Our team is reviewing your case and will update you soon. Regards, Team Kurlon

@KurlonLimited Issues not resolve as of now....provide me the budget in priority basis

@KurlOnOfficial @KurlonLimited this is to highlight you.that being a customer of your organization facing a issue from last 16th feb'2026 &highlighting the issue to your customer care through email and over telephonic conversation..but your team less bother to resolve the issue

@TutejaSaur46147 Hi @TutejaSaur46147, We sincerely regret the inconvenience caused. Kindly share your contact details via DM, and our team will connect with you at the earliest to resolve this for you. Regards, Team Kurlon

@KurlonLimited @KurlOnOfficial No replies since 15 days, The matress size is wrong and nobody takes the responsibility Pathetic service

@aneelrana Hi @aneelrana, Your issue is under review. Our team will get back to you with a resolution soon. Regards, Team Kurlon

@KurlonLimited Whats the status?

Extremely disappointed with @KurlonLimited I received my order but still haven't received the invoice. Despite sending emails, there has been no response. ​This is unprofessional, Please provide my bill immediately. #CustomerService  #ConsumerRights  #kurlonmattress

@aneelrana Hi @aneelrana, Thank you. We’ve noted your details, and our team will connect with you at the earliest. Regards, Team Kurlon

@KurlonLimited Non-receipt of Invoice for mattress – Online Order No #KO24721 dt 27 Jan 2026

@Ravindr61101523 Hi @Ravindr61101523, Your complaint has been registered. Our team is working on it and will update you with the best solution soon. Regards, Team Kurlon

@KurlonLimited @KurlOnOfficial no one called till now

@IyerShambh94512 Hi Shambhavi Iyer, As mentioned earlier, please provide your contact number via DM to help us support you better. Regards, Team Kurlon

@Subrata2013247 @KurlonLimited @nch1915 @jagograhakjago @KurlOnOfficial Pathetic customer service from Kurlon. This feels less like incompetence and more like a strategy. Customers beware. #KurlonFails #CustomerExperience

Is this how warranties work in India @KurlonLimited? Reported sagged mattress within warranty. Multiple docket numbers issued , inspection delayed, and now claim denied on a technicality. Complaint filed with @NCH1915 (8600073) still no response. @jagograhakjago @KurlOnOfficial

@Ravindr61101523 Hi @Ravindr61101523, We apologize for the inconvenience. Your details have been forwarded to the concerned team, and they will contact you soon. Regards, Team Kurlon

@KurlonLimited @KurlOnOfficial I have purchased 8 duorest mattress premium grade 6 Inches 2 mattress were saging and inspection was done and approval was given for replacement 19 march complaint no 432385 from then on I am following up they said the team will call but no call

@Subrata2013247 Hi @Subrata2013247, we understand your frustration and sincerely apologize for the inconvenience. Rest assured, we are actively addressing your issue and will provide you with updates shortly. Regards, Team Kurlon

@KurlonLimited As informed from Kurlon the issue would be resolved by yesterday. It’s now past the deadline—no update, no communication, nothing. Is this how customer commitments are handled? If not resolved immediately, I will escalate this legally and publicly with full proof. #KurlonScam

Sleep is the human equivalent of turning it off and on again. ♥️ #ForTheLoveOfSleep #ChatSleepity #Sleep #Mattress

@IyerShambh94512 Hi @IyerShambh94512, We sincerely regret the inconvenience caused. Kindly share your contact details via DM, and our team will connect with you at the earliest to resolve this for you. Regards, Team Kurlon

@KurlonLimited Disgusting customer service

Celebrating 60 years young with a fresh new look! We're thrilled to unveil our new logo,a promise of our evolution and commitment to bringing you unmatched comfort from dusk-to-dawn. Join us in celebrating this new chapter! #KurlonRebrand #NewLogo #ComfortReimagined #60YearsYoung

@serajahmad01 Hi @serajahmad01, We sincerely regret the inconvenience caused. Kindly share your contact details via DM, and our team will connect with you at the earliest to resolve this for you. Regards, Team Kurlon

@KurlonLimited @KurlOnOfficial The worst service ever. Its been more than 1 month the replacement mattress is not delivered. And when checked with Customer service, its always one answer: "You will get an update within 24 hours"

@AbhrajitCh70031 Hi @AbhrajitCh70031, Thank you for sharing your contact details. Our team will get in touch with you for further assistance.

@KurlonLimited 7003166426

@Subrata2013247 Hi @Subrata2013247, we understand the inconvenience this has caused and sincerely apologize. Your complaint is being addressed on priority and will be resolved by tomorrow. Thank you for your patience. Regards, Team Kurlon

@KurlonLimited @KurlOnOfficial @jagograhakjago It is informed from the field executive that docket numbers issued by them are lost. Kurlon is unable to find the 2 month old docket number issued by them. Worst experience from #kurlon @KurlOnOfficial @jagograhakjago #unethical #trade

@Subrata2013247 Hi @Subrata2013247, Our sincere apologies for the wait. Your concern is being worked on, and we will share a resolution as soon as possible. Regards, Team Kurlon

@MohamedZuh96107 Hi @MohamedZuh96107, We regret the inconvenience. To help us resolve this quickly, kindly DM us your contact details. Our team will get in touch with you soon. Regards, Team Kurlon

@KurlonLimited @KurlOnOfficial #jyothipradhan purchased dual mattress which showed 10years warranty from Amazon which was purchased 2years ago which is now sagged they are asking 387 rupees for sending the replacement why should a customer pay again for your manufacturing fault

@soumyaranjan813 Hi @soumyaranjan813, Apologies for the delay. We never wish our customers to face such issues. Our team is reviewing your case and will update you soon. Regards, Team Kurlon

@KurlonLimited @KurlonLimited @KurlOnOfficial Still waiting, not even a single person called for resolution. no wonder why people are going towards newer brand like sleep company, with a great sop to support customer. Dissipointing!!

@KurlOnOfficial @KurlonLimited @jagograhakjago Case #431836, being kurlon customer for 8 years, new matress quality degraded, upon replacement request accepted, for last 3 weeks I am follwing up, everyday the same answer our team will call you, but no answer. Really frustreting.