LISD Helpdesk

847 posts

LISD Helpdesk

LISD Helpdesk

@LISDHelpdesk

We post tweets about the technology in Lewisville ISD. Call us, email us, we are here to help.

LISD Administrative Center (LISDAC) Katılım Ağustos 2012
57 Takip Edilen872 Takipçiler
LISD Helpdesk
LISD Helpdesk@LISDHelpdesk·
[Resolved] Sporadic external calling issues (#128831) Our voice provider found the cause of the external calling issues and applied the fix overnight last night. The external calling issues are now resolved. status.lisd.net/incidents/1288…
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LISD Helpdesk
LISD Helpdesk@LISDHelpdesk·
[Issue] Digital Instructional Resource Issue Confirmed (#128975) Users accessing Mindplay may get a license expired notice. We are aware and have contacted the vendor to find a solution. status.lisd.net/incidents/1289…
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LISD Helpdesk
LISD Helpdesk@LISDHelpdesk·
[Issue] Sporadic external calling issues (#128831) There are sporadic issues with external calls dropping. This affects both outbound and inbound external calls. We are working with our provider to resolve the issue. status.lisd.net/incidents/1288…
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LISD Helpdesk
LISD Helpdesk@LISDHelpdesk·
[Issue] Wireless connectivity issues (#126976) We’ve verified reports of some devices not receiving a network address when connecting to the LISD Wi-Fi network. The network team is working with vendor support to resolve… status.lisd.net/incidents/1269…
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LISD Helpdesk
LISD Helpdesk@LISDHelpdesk·
[Scheduled] MDM maintenance (#126415) From 2023-04-16 00:00 CDT To 2023-04-16 06:00 CDT The MDM/Self Service will be down while updates are installed and maintenance is performed. The Self Service application and device… status.lisd.net/incidents/1264…
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LISD Helpdesk
LISD Helpdesk@LISDHelpdesk·
[Resolved] Digital Instructional Resource Issue Confirmed/In Progress (#125945) Clever has fixed the SSO issue and users should be able to access the instructional resources found in Clever. status.lisd.net/incidents/1259…
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LISD Helpdesk
LISD Helpdesk@LISDHelpdesk·
[Monitoring] Digital Instructional Resource Issue Confirmed/In Progress (#125945) Clever has identified the issue and is monitoring the situation as login error rates subside. Some may be able to sign in while others c… status.lisd.net/incidents/1259…
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LISD Helpdesk
LISD Helpdesk@LISDHelpdesk·
[Issue] Digital Instructional Resource Issue Confirmed/In Progress (#125945) Clever is having issues with their SSO, so any resource that is housed in Clever will get a 504 Bad Gateway screen when going through ClassLink… status.lisd.net/incidents/1259…
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LISD Helpdesk
LISD Helpdesk@LISDHelpdesk·
[Investigating] Digital Instructional Resource Issue Confirmed/In Progress (#125929) The LISD Technology Team has confirmed an issue with this resource and has started working to resolve it. Users get a 503 Service Tempo… status.lisd.net/incidents/1259…
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LISD Helpdesk
LISD Helpdesk@LISDHelpdesk·
[Scheduled] MDM maintenance (#122676) From 2023-03-26 01:00 CDT To 2023-03-26 06:00 CDT The MDM/Self Service will be offline while updates are installed and maintenance is performed. The Self Service application and dev… status.lisd.net/incidents/1226…
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LISD Helpdesk
LISD Helpdesk@LISDHelpdesk·
[Monitoring] Digital Instructional Resource Issue Confirmed/In Progress (#122297) The Clever/Skyward Sync issue seems to be fixed. We are watching it over the next couple of days. If you are having issues, please clear… status.lisd.net/incidents/1222…
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