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LiveChat

@LiveChat

We’re @Text_HQ, creators of LiveChat, ChatBot & HelpDesk. Now, say hi to Text — next-gen customer support. ✦ https://t.co/UBl6IM3OiZ ✦

Boston, MA Katılım Aralık 2009
704 Takip Edilen19K Takipçiler
Sabitlenmiş Tweet
LiveChat
LiveChat@LiveChat·
Have you seen your team’s favorite workspace? Spoiler: it’s not 12 tabs and sticky notes: it’s Text App. Live chat, tickets, chatbots, automation: all in one. 80% less busywork, faster support, happier customers.
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Text@Text_HQ·
Service isn't a cost center. It's a revenue channel you haven't turned on yet. Turn support into sales with Text.
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Text@Text_HQ·
Who says the blank page has to stay clean? We're about to change the color of the conversation.
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Mariusz Cieply
Mariusz Cieply@mariuszcieply·
Making the tech invisible. We are just one step closer today. Our agent resolves 74% of conversations vs. ~54% industry average. Good number. But we kept asking: how many of those “resolved” chats were actually lost sales? So we changed the role of the conversation. With custom skills, you tell the AI what to do in plain language — and it executes. Qualifies leads. Captures intent. Moves deals forward. Same conversation. Completely different outcome. The AI is already talking to your customers. Now it drives results while it does. That’s Text. A profit engine, not a support tool.
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Mariusz Cieply@mariuszcieply

We changed our name from @LiveChat to Text to reflect our evolution. This shift isn’t just about branding — it’s about vision. Text represents our commitment to making technology invisible. Conversations should feel natural, not technical. No buttons, no clunky interfaces — just seamless, intelligent dialogue that helps businesses sell. With Text, the tech disappears, and what’s left is what matters: the conversation. 🫡

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Text@Text_HQ·
𝗟𝗲𝘀𝘀 𝗰𝗼𝘀𝘁 𝗼𝗻 𝗿𝗲𝗽𝗲𝘁𝗶𝘁𝗶𝘃𝗲 𝘄o𝗿𝗸 = 𝗺𝗼𝗿𝗲 𝘁𝗶𝗺𝗲 𝗳𝗼𝗿 𝗰𝗮𝘀𝗲𝘀 𝘁𝗵𝗮𝘁 𝗮𝗰𝘁𝘂𝗮𝗹𝗹𝘆 𝗱𝗿𝗶𝘃𝗲 𝗿𝗲𝘃𝗲𝗻𝘂𝗲. Happy to announce we reached a 74% average AI resolution rate across all licenses! 🎉 Text us for more 💬
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Text@Text_HQ·
You’d be surprised how much revenue a single SMS can recover. Tomorrow we're going live on turning "not sure" into "order confirmed." Join Text × 2Way: bit.ly/4dqcuNZ 📆 March 25 | 🕰️ 12 PM ET
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Text@Text_HQ·
In a single quarter, we support 7 million conversations through our Meta integrations. We earned it. Text is now a badged @Meta Business Partner! bit.ly/4sAnJrQ
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Text@Text_HQ·
If you're serious about ecommerce growth, these two belong on your radar. Meet the speakers of our next webinar: Peter Sarzyński (Text) and Nina Tomczak (@2wayapp_PL). Catch them live on March 25 📆 bit.ly/4dvEzDk
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Text@Text_HQ·
Your customers are telling you exactly what they need. Are you actually listening? youtube.com/watch?v=egArRH… New reporting for: ✔️ CS managers ✔️ Ecommerce teams ✔️ SaaS operators ✔️ Shopify & BigCommerce store owners ✔️ RevOps teams ✔️ Anyone turning conversations into decisions
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Text@Text_HQ·
📱 Scrolling your phone right now? Your customers are doing the same. SMS is where the conversation happens — and agentic automation is what turns that conversation into revenue. Join Peter Sarzyński (Text) and Nina Tomczak (2way) live on March 25: bit.ly/4rxEcvz
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Text@Text_HQ·
𝗖𝗵𝗮𝘁𝗯𝗼𝘁 ≠ 𝗔𝗜 𝗮𝗴𝗲𝗻𝘁. And that difference might be costing you sales. Most teams don’t notice it until customers start hesitating. ▶️ We break it down in the new episode: youtube.com/watch?v=vHZqpe… #CustomerService #EcommerceGrowth
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Text@Text_HQ·
Text them before your competitors do. 📱 Join Peter Sarzyński (Text) and Nina Tomczak (2Way) as we unpack how SMS and agentic automation help brands turn visitors into buyers: bit.ly/4bdnXxz See you on March 25!
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Text@Text_HQ·
Every chat, every cart, or every visit is a revenue opportunity. Here’s the stack Shopify stores use to capture it: youtube.com/watch?v=NYvcKn…
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LiveChat@LiveChat·
Want the full story? The webinar recording is now available on demand: bit.ly/4rCXgcq
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LiveChat@LiveChat·
50,000 VIPs and three account managers? That’s not retention — that’s overload. Gali Hartuv, together with Peter Sarzynski, breaks down why the real sweet spot for VIP hosting is 80–100 players per manager before personalization starts to suffer. #iGaming
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LiveChat@LiveChat·
We’ve seen tons of Shopify stores, and too many are pushing customers away because of poor setup. Here’s what your ecommerce actually needs  👇 youtube.com/watch?v=IivpN8… Powered by @Text_HQ
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LiveChat@LiveChat·
🏅 Category features: 19/20 🏅 Overall score: 91/100 We’re happy to share our new @Capterra Customer Service Shortlist 2026 badge and top category scores. You did it again, Texters 👏 Thanks to the teams using @LiveChat every day. Keep growing your business by delivering great service! Powered by @Text_HQ
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LiveChat@LiveChat·
🎙️ Unlock more insights from Gali Hartuv and Peter Sarzynski. Our iGaming webinar is now available on demand! Get your access: bit.ly/4bYDd3h Powered by @Text_HQ
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LiveChat@LiveChat·
Build unforgettable customer experiences using a simple but powerful framework: 𝗕𝗨𝗕𝗟. ▶️ Watch now: youtu.be/wwcJbs_SWyk 📌 Save it for your next team sync. Powered by @Text_HQ
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LiveChat@LiveChat·
At peak times, support takes the pressure — and protects revenue. See how the @STSpolska team keeps 50,000 chats under control without burning out staff. Great service doesn’t just help customers. It keeps them. If you’re scaling your business, @Text_HQ products are built to handle this pressure.
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LiveChat@LiveChat·
Scaling a business is exciting — until your tools stop growing with you. Bizcuits reached that point fast, with support volume climbing by the day. In just 24 hours, they rebuilt their support with @LiveChat, keeping customers happy while the team kept pace. “Just fine” support won’t survive real growth. @Text_HQ lets you see the difference — 14 days, no upfront cost.
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