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LiveChat
@LiveChat
We’re @Text_HQ, creators of LiveChat, ChatBot & HelpDesk. Now, say hi to Text App — next-gen customer support. ✦ https://t.co/UBl6IM3OiZ ✦
Boston, MA Katılım Aralık 2009
704 Takip Edilen19K Takipçiler
LiveChat retweetledi
LiveChat retweetledi
LiveChat retweetledi

Making the tech invisible. We are just one step closer today. Our agent resolves 74% of conversations vs. ~54% industry average. Good number. But we kept asking: how many of those “resolved” chats were actually lost sales?
So we changed the role of the conversation.
With custom skills, you tell the AI what to do in plain language — and it executes. Qualifies leads. Captures intent. Moves deals forward.
Same conversation. Completely different outcome.
The AI is already talking to your customers. Now it drives results while it does.
That’s Text.
A profit engine, not a support tool.

Mariusz Cieply@mariuszcieply
We changed our name from @LiveChat to Text to reflect our evolution. This shift isn’t just about branding — it’s about vision. Text represents our commitment to making technology invisible. Conversations should feel natural, not technical. No buttons, no clunky interfaces — just seamless, intelligent dialogue that helps businesses sell. With Text, the tech disappears, and what’s left is what matters: the conversation. 🫡
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LiveChat retweetledi
LiveChat retweetledi

You’d be surprised how much revenue a single SMS can recover.
Tomorrow we're going live on turning "not sure" into "order confirmed."
Join Text × 2Way: bit.ly/4dqcuNZ
📆 March 25 | 🕰️ 12 PM ET

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LiveChat retweetledi

In a single quarter, we support 7 million conversations through our Meta integrations.
We earned it. Text is now a badged @Meta Business Partner!
bit.ly/4sAnJrQ

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LiveChat retweetledi

If you're serious about ecommerce growth, these two belong on your radar.
Meet the speakers of our next webinar: Peter Sarzyński (Text) and Nina Tomczak (@2wayapp_PL).
Catch them live on March 25 📆
bit.ly/4dvEzDk


English
LiveChat retweetledi

Your customers are telling you exactly what they need. Are you actually listening? youtube.com/watch?v=egArRH…
New reporting for:
✔️ CS managers
✔️ Ecommerce teams
✔️ SaaS operators
✔️ Shopify & BigCommerce store owners
✔️ RevOps teams
✔️ Anyone turning conversations into decisions

YouTube
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LiveChat retweetledi

📱 Scrolling your phone right now? Your customers are doing the same.
SMS is where the conversation happens — and agentic automation is what turns that conversation into revenue.
Join Peter Sarzyński (Text) and Nina Tomczak (2way) live on March 25: bit.ly/4rxEcvz

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LiveChat retweetledi

𝗖𝗵𝗮𝘁𝗯𝗼𝘁 ≠ 𝗔𝗜 𝗮𝗴𝗲𝗻𝘁.
And that difference might be costing you sales.
Most teams don’t notice it until customers start hesitating.
▶️ We break it down in the new episode:
youtube.com/watch?v=vHZqpe…
#CustomerService
#EcommerceGrowth

YouTube
English
LiveChat retweetledi

Text them before your competitors do. 📱
Join Peter Sarzyński (Text) and Nina Tomczak (2Way) as we unpack how SMS and agentic automation help brands turn visitors into buyers: bit.ly/4bdnXxz
See you on March 25!

English
LiveChat retweetledi

Every chat, every cart, or every visit is a revenue opportunity.
Here’s the stack Shopify stores use to capture it: youtube.com/watch?v=NYvcKn…

YouTube
English

Want the full story? The webinar recording is now available on demand: bit.ly/4rCXgcq
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We’ve seen tons of Shopify stores, and too many are pushing customers away because of poor setup. Here’s what your ecommerce actually needs 👇 youtube.com/watch?v=IivpN8…
Powered by @Text_HQ

YouTube
English

🏅 Category features: 19/20
🏅 Overall score: 91/100
We’re happy to share our new @Capterra Customer Service Shortlist 2026 badge and top category scores.
You did it again, Texters 👏
Thanks to the teams using @LiveChat every day. Keep growing your business by delivering great service!
Powered by @Text_HQ

English

🎙️ Unlock more insights from Gali Hartuv and Peter Sarzynski.
Our iGaming webinar is now available on demand!
Get your access: bit.ly/4bYDd3h
Powered by @Text_HQ

English

Build unforgettable customer experiences using a simple but powerful framework: 𝗕𝗨𝗕𝗟.
▶️ Watch now:
youtu.be/wwcJbs_SWyk
📌 Save it for your next team sync.
Powered by @Text_HQ

YouTube
English

At peak times, support takes the pressure — and protects revenue.
See how the @STSpolska team keeps 50,000 chats under control without burning out staff.
Great service doesn’t just help customers. It keeps them.
If you’re scaling your business, @Text_HQ products are built to handle this pressure.
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Scaling a business is exciting — until your tools stop growing with you.
Bizcuits reached that point fast, with support volume climbing by the day. In just 24 hours, they rebuilt their support with @LiveChat, keeping customers happy while the team kept pace.
“Just fine” support won’t survive real growth.
@Text_HQ lets you see the difference — 14 days, no upfront cost.
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