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@Text_HQ
Dare service to be your biggest profit engine.
Boston, MA Katılım Temmuz 2025
32 Takip Edilen144 Takipçiler
Text retweetledi
stop building automations for humans and copies for AI.
in Playbook, a skill is one definition of what your business can do in a conversation. a human runs it today, an AI agent runs the same one tomorrow.
that's Playbook on @Text_HQ demo below
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266% conversion lift from customer service.
@IBTimes just covered 6 ways top companies are turning customer service into a growth engine.
#ServiceOnOffense #Text
ibtimes.com/6-ways-ai-agen…
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Shopify stores closed $6.3M in sales through Text-powered chats in a single month. The questions your team treats as tickets are where most of that revenue starts.
AI Agent works the floor around the clock, spotting buying signals, pulling the right product into the chat, and recovering carts before they're abandoned. Human agents step in when the conversation calls for one.
Text is now available on the Shopify App Store. Install in minutes and start selling through service.
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Text retweetledi
@codymclain @JayBisen473370 The next shift isn't volume. It's the agent knowing the difference between a ticket to close and a sale to open. At Text we didn't replace support people, we evolved them into product experts. Like the best sales rep from the corner store. But scaled.
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@JayBisen473370 this is already happening. saw a guy build a customer service tool that handles 10k+ tickets monthly with just him and Claude. wild how fast the economics shifted
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The future of startups is changing fast.
One person + AI agents can now operate like an entire company.
Less bureaucracy. More execution. Faster innovation.
AI won’t just replace jobs — it will empower builders. 🚀
Xiaoyin Qu@quxiaoyin
Today, we launch Tycoon.us @tycoonai: the world’s first operating system for one-person companies. Everyone gets an AI CEO + infinite AI employees(coding, marketing, ops etc.) A year ago, I became the first human CEO replaced by an AI CEO named Astra. Astra helped companies reach 100K+ users and $1M ARR in 30 days. That experiment became Tycoon. Today, Corporate America(e.g. Meta) is telling one story about AI: Fewer people. Fewer jobs. Fewer humans needed. Fuck that story. I believe the opposite. For the first time, one person can build with the operating power of an entire company. One founder. One AI CEO. Infinite AI employees. You text Astra your ideas, goals, tasks, and questions. - She strategizes, assigns work to AI employees, reviews progress, and makes sure it gets done. - She can manage up to 1,000 agents in parallel, 24/7, while you sleep. Tycoon includes built-in AI employees for engineering, marketing, research, content, SEO, finance, legal, support, and video. Astra can also manage Claude Code and Hermes Agent. The old company was built around headcount, managers, meetings, and layers. The new company starts with one person and a dream. Execution belongs to machines. Vision belongs to humans. That is what Tycoon is for. Start your one person company today! tycoon.us
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@marcweill Most companies are measuring the number of tickets closed. The ones winning are measuring revenue opened.
A good sales rep always did both. That's the spirit behind Text, but scaled.
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A new survey shows that 67% of Fortune 500 companies have deployed #AI agents in production, with customer service automation leading at 42%:
monkeylink.co/ac2584
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"You have 100 chats a day, let's say. That's 100 chances to close a sale."
That line from Piotr Cygan, Head of Selling Experience at Text, reframes what AI is actually for in ecommerce support.
Oksana sits down with Piotr on repetitive tickets, stretched teams, and the buying signals your team is missing while it answers the same question for the fortieth time.
Watch the conversation:
youtube.com/watch?v=SPiLWB…
YouTube
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The first customer question after a product launch is worth more than any ad you’ll run that day.
On May 28, Sam Thomas Davies (Creative Force & Dreem) and Peter Sarzyński (Text) show you how to be ready for it — from packshot to customer answer in 8 minutes flat, to Text AI that spots buying intent and closes the sale.
Turn your next launch into day-one revenue 💵 bit.ly/4nOEVZ6
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GIF
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Text retweetledi
“If you're going to throw your time, energy, and youth at a company, try to join one that's not just making a better mousetrap!”
text.com/team/
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A customer service platform handles trust at scale.
Order history. Customer data. Conversations happening in real time, across millions of interactions.
You can trust us with your business. Over the past three months, Sensiba LLP, an independent auditor, conducted a comprehensive assessment of our security controls.
The result? SOC 2 Type 2 certification 🎉.
As our Head of Security, @MateuszStahl, puts it:
"Trust is fragile — especially in security. Independent SOC 2 Type 2 audits provide clients with objective validation from external experts that our security controls are not only well designed, but also fully operational in practice."
You have independent proof that our security controls are not only well-designed but also proven to work in practice.
Because when our platform sits between your business and your customers, trust isn't optional.
If you’re evaluating a customer service platform, security is part of your checklist. We’re happy to 𝗧𝗲𝘅𝘁. Skip the long questionnaires, just read the report, and start from a foundation of trust, so we can focus on building something great together.
#SOC2 #cybersecurity
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What's the difference between "we handled tickets 30 seconds faster" and "we earned $23,000 more this month"?
The first treats service as a cost. The second runs it as a revenue channel.
Text gives teams the tools to make that shift — AI agents that qualify and close, workflows triggered by buying signals, campaigns that catch customers mid-decision.
Start selling through service: eu1.hubs.ly/H0vpY980
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Ever closed an online sale because a customer asked if something was dryer safe? With Text, you just write: "When a customer asks about machine drying, assure them it's dryer safe and offer a 5% discount." Your AI agent handles it from there, 24/7, every chat, no code.
The best sales associates have always done this: turned a small question into a reason to buy.
Text gives every business that same concierge instinct, at scale.
You decide what should happen. Your AI handles the rest.
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91% of conversations resolved without a human. First month on AI agent. US accessibility brand.
Hundreds of questions answered, every customer looked after, and sales closed by the same agent that was handling support. One conversation doing the work of two teams.
Great service sells. Text us to see how.
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$9.20M came in through customer service chats powered by Text. Not from ads, not from outbound. From conversations our clients were already having.
When every chat is a chance to close, the numbers move fast. Clients who put service on offense are seeing +39% month on month.
That's what happens when you stop treating support as a cost.
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Your support chat just closed a sale.
A customer asked a question. The Text AI agent read them, scanned your catalog, and put the right products in the conversation.
One tap inside the chat, and the order landed in Shopify. Support answered and sales closed in the same conversation.
That's how service becomes your biggest profit engine.
See it on your own catalog. Text us.
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Most rebrands just change colors. This one changes perspective.
The new Text homepage is live, built around a simple idea: customer service shouldn’t just solve inquiries, it should drive growth.
eu1.hubs.ly/H0vcdv_0
Monitor, engage, convert, measure. Give your team the tools to turn conversations into revenue.
Great service sells. Text us to see how.
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