LRW-CX

LRW is proud to work with The Home Depot!!! #cx #customerexperience #MedalliaEXP

LRW-CX is proud to work with Petco!!! #lrwcx #MedalliaEXP #customerexperience #VoiceOfEmployee #VoiceOfCustomer

Meet Prabhdeep at LRWcx

Holland America #employees #innovation #culture #inclusion #diversity

Meet Carrie at Medallia Exp 2019! #lrwcx

Meet Nicole and Tristina at Medallia Experience 2019! #lrw #CustomerExperience

Dilbert’s company needs a VOE program #EmployeeExperience

Happy CX Day! What did you do to celebrate? #CXDay2018

#CXday is coming! What are you planning? LRW-CX will be celebrating in L.A., Wisconsin, San Diego, San Franciso, & Portland! We have 50+ implementations & 40+ ongoing engagements to rave about! We're proud of our clients & our team for embracing feedback as a vehicle for change!

LRW's Consultant writes about women in the workplace. It's a good read for all! goo.gl/MHWaQg #EmployeeExperience #EmployeeEngagement #Workplace

Regular employee feedback is important, but huddles and action are a must! #voe Art by our own Judy Zhu. instagram.com/p/BmUZndMHhmC/…

We're hiring! lrwcx.com #softwareconfiguration #hiring #LosAngeles

You cannot deliver quality customer experience if you don’t understand the needs of your customers and create products and services to meet those needs bit.ly/2siVkt6

Retail stores and the personal touch that employees deliver is their greatest competitive asset against Amazon forbes.com/sites/pamdanzi…

Interesting data. I had a different reaction to the point that 65% of #CX leaders say they clearly understand what customers expect in a positive experience - that means almost half don’t know what good looks like. That’s a real issue and true to what I see anecdotally. twitter.com/oraclecx/statu…

Millennials bring $200 billion in annual buying power and they want instant gratification. Here’s how companies are addressing it. bit.ly/2wLKQIi #ai #machinelearning #DIY #selfhelp #deflection #customersupport #customerexperience #knowledgebase #artificialintelligence

3 retail practices to thrive, not just survive from @CIORetail. #1. Don't conduct research, open a dialogue. bit.ly/2KPA320

“Your most unhappy customers are your greatest source of learning." - Bill Gates. #loyalcustomers #cx #goodCX #lrwCX #learn #fixwhatsbroken #trysomethingnew

Blockchain Expert Explains One Concept in 5 Levels of Difficulty | WIRED youtu.be/hYip_Vuv8J0 via @YouTube #cx #blockchaintechnology #BigData