Liam Kennedy

GloBird says customers can "enjoy its low cost energy for as long or little as they like." But the retailer is refusing to service people who might shop around too much: choice.com.au/shopping/shopp…

It’s Australia’s favourite sale, but retailers have given us reason to remain sceptical of whether Black Friday offers are really as good as they claim. My latest for CHOICE uncovers some of the latest dubious deals: choice.com.au/shopping/every…

Consumers are seeing more online retailers offer shipping protection at the checkout. But with some policies costing as much as $25, are they ever worth getting? My latest for CHOICE investigates: choice.com.au/shopping/onlin…

Australia’s teen social media ban has grabbed attention – so much so that scammers are feared to be exploiting confusion and debate on the topic for their own ends: choice.com.au/data-protectio…

My latest for CHOICE reveals products we've been telling consumers to avoid are getting a second shot at infamy courtesy of attention-grabbing Black Friday deals from major retailers: choice.com.au/shopping/every…

With many of the products Australians turn to in preparation for Halloween ghosting our national safety standards, CHOICE has advice on how to scare safely this spooky season: choice.com.au/shopping/consu…

Shrinkflation from year to year is frustrating enough, but how much value for money are we losing when decades of size cuts and price hikes are taken into account? choice.com.au/shopping/packa…

Starlink is becoming popular in Australia and now scammers are trying to cash in. CHOICE has seen multiple fake Starlink websites and ads on social media. See our tips below for spotting and avoiding the most common cons: choice.com.au/electronics-an…

Despite offering a better deal than many travel money products, low-fee everyday debit cards from Aussie banks still fly under the radar as an overseas spending solution. Here's why they're worth considering: choice.com.au/travel/money/t…

What happens when you try and get a refund from a 'ghost store'? I've spoken to shoppers who've gone the full nine yards to find out: choice.com.au/shopping/onlin…

Recurring transfers between bank accounts can be incredibly useful. But certain banks put more restrictions on these than others. Some of these differences are between brands at the same company: choice.com.au/money/banking/…

We’ve all seen discounts popping up for the EOFY sales, but are the actual products in these deals any good? I've been investigating for CHOICE: choice.com.au/shopping/every…

Despite admitting it couldn’t contact the owners, Booking .com continued to host a rental multiple customers say was a scam. It also refused to refund deposits to those who’d tried to book the property, that is until CHOICE started asking questions: choice.com.au/travel/accommo…

Floods are back in the news in NSW. I've been looking at what scams consumers should look out for if they're directly affected or just want to donate to support those who are: choice.com.au/shopping/every…

Little savings in big pharma: promotions at Australia’s major chemist chains are confusing shoppers and making them think they’re shaving more off their shop than they really are: choice.com.au/shopping/packa…

Hacks and phishing are helping criminals steal the phone numbers of more Australians, with devastating consequences. I’ve been looking at how they're doing this and how consumers can stay safe: choice.com.au/electronics-an…

Aldi’s recent decision to show more of its products online is being welcomed by consumer advocates, who say it’ll help Australians compare and save. But there’s still room for improvement: choice.com.au/shopping/every…

From chocolate eggs potentially containing plastic, to bunny plush toys that pose a choking risk, Easter products have had their fair share of safety issues. See what's being done and how you can make safe choices: choice.com.au/shopping/consu…

We were warned about it last year and now it’s happening - high cocoa prices are driving manufacturers to put the pinch on Easter chocolate favourites: choice.com.au/shopping/packa…

Price trackers promise to “go shopping with you” as you scroll through your favourite online shopping outlets. But is their data reliable and which one is the best for finding a bargain? I spent two weeks finding out: choice.com.au/shopping/onlin…