Lafayette Utilities System (LUS)

Today is Wastewater Professionals Appreciation Day - a time to recognize the dedicated employees who work around the clock to protect public health and keep our wastewater systems operating safely and efficiently. Thank you for all that you do! #LUS #WastewaterProfessionalsAppreciationDay

In observance of Memorial Day, our offices will be closed on Monday, May 25.

May is National Electrical Safety Month—a reminder to stay aware around power lines and electrical equipment while working and playing outdoors. Small precautions can help keep you and your family safe. #LUS #ElectricalSafetyMonth

LUS is hiring! Electrical Engineer I Electrical Engineering Aide Specialist I Water Plant Operator Water/Wastewater Field Technician Please visit LCG's Civil Service website for more information. lafayettecsdgovla.tylerportico.com/tess/citizen/j…

As we celebrate the Class of 2026, LUS wants to ensure your celebrations stay bright. Metallic (mylar) balloons conduct electricity and can cause power outages or fires if they drift into power lines. Help us keep the community safe by following these safety tips. Congratulations to all our local graduates! #LUS #SafetyFirst

Lafayette Utilities System is proud to report that for the fourth consecutive year, our water has earned a letter grade of “A” from the Louisiana Department of Health for the 2025 reporting year. LUS is committed to producing safe, reliable, high-quality water for our community. #LUS #CleanWater

Hurricane season is approaching—are you ready? Now is the time to turn awareness into action. From identifying structural weak spots to mastering forecast interpretation, there is always more we can do to protect our homes and families. Don't wait for a storm to form; start your pre-season preparations today to ensure you're ready for whatever comes our way. For more tips or to view LUS’s Hurricane Handbook online, visit lus.org/resources/stor…. #LUS #HurricanePreparednessWeek (Image credit: NOAA's National Weather Service)

Due to unanticipated delays, the opening of our new Customer Service Center has been postponed. A new opening date will be announced soon.

The people who operate and maintain drinking water systems are trained professionals with a clear responsibility to protect public health. Their work supports homes, schools, businesses, and community services that depend on safe, reliable water every day. #LUS #DrinkingWaterWeek

Preparation is more than just supplies—it’s about information. From projected paths and wind speeds to potential rainfall, understanding these details days in advance gives you the power to make the right decisions for your home and family. Stay informed and stay ahead of the storm. For more tips or to view LUS’s Hurricane Handbook online, visit lus.org/resources/stor…. #LUS #HurricanePreparednessWeek (Image credit: NOAA's National Weather Service)

How have you used water yet today? By brushing your teeth, taking a shower, making coffee or washing dishes? To make your daily routine possible, there’s a system designed to deliver safe, reliable drinking water throughout the community, run by water professionals whose work keeps those systems running around the clock. #DrinkingWaterWeek #LUS

Let's look out for one another by preparing early. By getting your disaster supplies and insurance checkups done now, you avoid the last-minute stress of empty shelves and long lines. Keep in mind that flood insurance requires a 30-day waiting period to become active—securing it today is the best way to protect your home and family. For more tips or to view LUS’s Hurricane Handbook online, visit lus.org/resources/stor…. #LUS #HurricanePreparednessWeek (Image credit: NOAA's National Weather Service)

Preparation starts with awareness. It’s #HurricanePreparednessWeek. Did you know hurricane impacts can be felt hundreds of miles inland? Don't wait for a storm to form—find out today if you live in a flood or evacuation zone and identify any structural weaknesses in your home. Know your risk, and stay safe. #LUS (Image credit: NOAA's National Weather Service)

It’s #DrinkingWaterWeek—a chance to learn how drinking water is treated, tested, and delivered while recognizing the people who keep those systems running every day. Learn more about LUS's water system at lus.org/water. #LUS

Do you know when to water? Annually from May 1 – September 30, LUS and Lafayette Consolidated Government enact a water conservation ordinance to combat low water pressure due to automated lawn watering during the peak hours of late afternoon and evening. The ordinance applies to LUS residential, commercial and City of Youngsville, City of Broussard, Town of Milton, City of Scott, Water District North, Water District South customers using automated watering systems and sprinklers. For more information, go to lus.org/conservation/w….

Mark your calendars! We are counting down the days until May 20 when our new Customer Service Center officially opens for business. Until then, we look forward to seeing you at the Pinhook location!

Don't let this opportunity drizzle away! Friday, April 24 is the last day to order your rain barrel. Visit lus.org/conservation/w… to order yours today! #LUS #Conservation

On National Lineman Appreciation Day, we’re proud to recognize all of the dedicated linemen who keep our community powered every day. We’re especially proud of the linemen who represented us at this year’s APPA Public Power Lineworkers Rodeo—their hard work, skill, and commitment were on full display. Congratulations to all who competed and to one of our teams for bringing home a trophy! #LUS #NationalLinemanAppreciationDay #ThankALineman

On National Lineman Appreciation Day, we’re proud to recognize all of the dedicated linemen who keep our community powered every day. We’re especially proud of the linemen who represented us at this year’s APPA Public Power Lineworkers Rodeo—their hard work, skill, and commitment were on full display. Congratulations to all who competed and to one of our teams for bringing home a trophy! #LUS #NationalLinemanAppreciationDay #ThankALineman

LUS is issuing an urgent warning to customers following reports of phone scams. These scammers pose as LUS representatives and use tactics to demand immediate payment. Scammers typically contact customers via phone and threaten to disconnect electric service within the hour unless a "delinquent bill" is paid immediately. Scammers will often demand payment through non-traceable methods, such as pre-paid debit cards or gift cards. Know How LUS Communicates To protect yourself, it is important to understand the official communication procedures used by LUS: •Past Due Notifications: LUS sends reminders regarding past due accounts via automated calls or mailed postcards. •Mandatory Verification: Account verification is always required before any bill status or personal details are discussed with a customer. •Secure Payments: While LUS offers the option to pay over the phone, this process is handled through a secure automated system and never by a live person unless initiated by the LUS customer. How to Stay Safe LUS urges customers to remain vigilant and follow these safety protocols: •Slow Down: Scammers create a false sense of urgency. Take your time to assess the situation by going to your My Account and reviewing your account. •Verify Information: Ensure any information provided by a caller matches your most recent LUS bill. •Inspect Emails: Double-check the sender's full email address for subtle misspellings. Hover your mouse over links—don't click—to see the actual destination URL. •Watch for Red Flags: Be wary of poor grammar, spelling errors, or threats of immediate disconnection. If you receive a suspicious call: •Hang up immediately. Do not share personal or financial information. •Call the police to report the fraudulent activity. •Contact LUS directly at the number listed on your bill: 337-291-8280.