ITZOO

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@ProAesthetician please check out the replies to your other messages about this for full details

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@SM_foodtravel Thank you for confirming

@SM_foodtravel this was to the delivery address on your order

@SM_foodtravel I am back in the office and seen that UPS are now showing delivery today at 9:07AM.

@SM_foodtravel we have not had any update from UPS have you been contacted with more information?

@SM_foodtravel Hello. as I have just left on your other post I am waiting for information from UPS and will update you once I have any news

@SM_foodtravel I have contacted our account manager again and requested an update about the delivery. Once again as soon as I have any information I will pass this on to you.

@SM_foodtravel my deepest apologies as I have no idea what has happened but UPS are showing change of address requested. I did not make this request were you contacted by UPS today at all?

@SM_foodtravel our account manager has contacted me to say that you will be contacted by UPS regarding the delivery. In the meantime I am watching the tracking number for any updates.

@SM_foodtravel All updates are generated by the delivery depot and reflect the depot location. I am waiting for a response from UPS and will update you as soon as I have the information.

@SM_foodtravel thank you I am forwarding the information to our account manager now

@SM_foodtravel please confirm if you were at the delivery address yesterday at 6:57PM when UPS say delivery was attempted. if this is the case I will raise an incident with our account manager immediately

@SM_foodtravel the tracking number is 1Z53A1786894548726 UPS tracking is showing that they attempted delivery yesterday at 6:57PM and they will attempt delivery again today. I will monitor progress during the day to see what is happening. regards Joan ITZOO

@SM_foodtravel Good Morning, do you have an order with ITZOO and are having problems with the delivery? if you do please confirm the order number and we will investigate regards ITZOO

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