Stating*
She is now in pieces wondering what she has done wrong by simply explaining she does this in real life. Surely this in itself is discriminatory? Meanwhile half the server are free to use the N word freely and bully one another.
Could I please get someone to contact me who is able to close the account for me, I'm getting extremely frustrated being cut off and unable to actually communicate and resolve my issue using your awful chat feature on the site or the app.
@SP_EnergyPeople I've spent all morning on the phone after discovering a gas account someone has opened in my name in error when I live in a tower block with NO gas supply and the line has been cut off each time I'm passed to customer services to close the account.