@LeonDuke Hi there, I am sorry to hear that. If you would like us to look into your claim for you, please send us DM with your claim reference and we can do so - Rose
@GWRHelp Disgrace of a company!
Missed the game having to return home due to your inability to complete a journey!
Out of pocket my £70 game ticket, £20 parking fee and you offer me a refund of 23p?!
Worst rail company in Europe by a distance!