Lexidesk

IMD Solicitors had leads coming in across 5 languages with no system to catch them. 6 months later: 1,445 qualified enquiries became 3,024. Every single month up. 87% conversion from qualified lead to booked appointment. Automatically. Full case study 👇

@michelledellino tried every after-hours intake solution out there. Nothing worked. Then Lexidesk. Costs dropped 50%. Weekend consults up. Every lead scored before her team calls back. "One retained client pays for about a year of Lexidesk." She's not going back.

26 offices. 8-person intake team. Calls slipping through day and night. Q1 2026: +489 leads/month. 40% of consultations booked by AI with zero human involvement. The team went from 60% inbound to 90% outbound. Full case study 👇

Shipped: native Calendly integration. 5% more qualified callers book on the first call. AI picks the right event type, prefills the form, stays on the call handling "I need to ask my wife" until they actually book. That last part is where the number comes from.

1 in 5 calls lost before a single conversation could start. 3 months with Lexidesk: down 73%. Missed call rate now at 1.8%. Full case study in the comments 👇

Every case you can't take is just gone. Wrong area, wrong jurisdiction. The client Googles someone else and disappears. Lexidesk's Referral Network changes that. Same dashboard, zero delay. Learn more in the comments 👇

Every law firm has the same intake problems. Nobody talks about them. We built a community to change that. A Slack group for law firms to share what's working, what isn't, and how to fix it. No pitches. Just people who get it. Join us: join.slack.com/t/lexideskcomm…

Agent Memory is live. Your AI intake agent now remembers returning callers across phone and web chat. No more "how can I help you?" when they already told you everything last week. 3-5% conversion lift in beta testing.

@lawmatics Try it: lexidesk.ai/integrations/l… Also live on Lawmatics' side: lawmatics.com/integrations/l… Reply if you want a walkthrough.

@lawmatics I kept hearing the same thing from firms: "We love the intake data, but someone still has to type it into Lawmatics." That's done now. Connect once, takes about 2 minutes. Every conversation syncs after that.

We just launched a native @lawmatics integration. If you're a law firm running intake through Lawmatics, your CRM is about to get a lot more useful. Here's how it works:

Detention facility calls go through automated phone menus before they reach your office. If nobody presses 1, the call drops. Caller doesn't get to try again. Our AI presses the button now. Then runs intake and transfers them to your team. Any hour.

And yes, it's included in Lexidesk. Free for Lexidesk users. Free for referral partners. No extra tools. No extra fees. Take a look at this interactive demo -> app.supademo.com/demo/cmmunhiwl…

The key difference: This isn't a separate referral marketplace. It's built directly into your AI intake system. So the referral happens the moment you know the case isn't for you.

Most law firms already refer cases. They just don’t track them. We built Referral Network inside Lexidesk so referring a case takes seconds, with full intake context and privacy built in. Here’s how it works 🧵