Lexus

@hendlerj2 We appreciate you bringing your concerns to our attention. Please send us a DM, so we can gather more information to assist you. twitter.com/messages/compo…

@Lexus My LX700h lumbar supports need to be reinflated every 20 mins. This is a fleet wide issue on GX and LX. Lexus of Manchester NH tells me they are working as designed. I guarantee the Lexus engineer in Japan did not intend us to reinflate the lumbar every 20 minutes!

@PollardNeela Hello, Neela. We appreciate you bringing your concerns to our attention. Please send us a DM with your 17-digit VIN and contact info, so we can gather more information to assist you. twitter.com/messages/compo…

@Lexus Yesterday, our brand new 2026 Lexus locked up suddenly with both my husband and me in the car. The windows and doors would not open. We were unable to get out, causing anxiety and a panic attack. We followed instructions to open the door manually and nothing worked.

@MichelePetolino Hello, Michele. We appreciate you bringing your concerns to our attention. Please send us a DM with your 17-digit VIN and contact info, so we can gather more information to assist you. twitter.com/messages/compo…

@Lexus it would be nice if your service team at #TriCountyLexus actually did their job. Just brought our new Lexus for first service about 2 weeks ago and back again because the oil light went on... Last time, they charged us for rotating the tires and never actually did 🤷‍♀️

@vikashksharma Hello, there. We appreciate you bringing your concerns to our attention. Please send us a DM with your 17-digit VIN and contact info, so we can gather more information to assist you. twitter.com/messages/compo…

@Lexus why the heck lexus app keeps telling my doors are open ? just a buggy pathetic app

@HeatherR411 Hello, Heather. We appreciate you bringing your concerns to our attention. Please send us a DM with your 17-digit VIN and contact info, so we can gather more information to assist you. twitter.com/messages/compo…

I recently got a Lexus RZ350e. It took Lexus of Cerritos 2 weeks to provide the adaptor and it has been a month and still haven’t received the charging cable. @Lexus what is the ETA? Seems like a long time to get what should come included on day 1.

@_onesizetwelve_ Hello, there. We appreciate you bringing your concerns to our attention. Please send us a DM with your 17-digit VIN and contact info, so we can gather more information to assist you. twitter.com/messages/compo…

Hey @Lexus I think the headlamps are melting on the inside 👀👀👀. Tested both sides for water damage at the dealership w. A negative result .

@407phinfan Hello, there! We appreciate you bringing your concerns to our attention. Please send us a DM so we can gather more information to assist you. twitter.com/messages/compo…

@SnazzyLabs A gorgeous deception. I bought one and regret the purchase. Just read up on all the transmission issues and @Lexus won’t do a thing about it.

Every time I see a Lexus GX550, I’m left stunned. Such gorgeous cars.

@Colinextorm Hello, there. We appreciate you bringing your concerns to our attention. Please send us a DM with your 17-digit VIN and contact info so we can gather more information to assist you. twitter.com/messages/compo…

@Lexus Except when fuel pump goes out. Now repair dealership had my car two weeks. No eta for fuel pump. Under warranty. Lexus ghosted me #260330000502

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@tommykneadoughs Hello, there. We appreciate you bringing your concerns to our attention. Please send us a DM with your 17-digit VIN and contact info so we can gather more information to assist you. twitter.com/messages/compo…

@Lexus my LS460 dash and center console padding is becoming super sticky and this should be a recall. When driving in the daylight the sun reflects off of it so much it makes it hard to see through the windshield and the sticky feeling is gross and bad decision of product @lexus

@BballPatriot07 We appreciate you bringing your concerns to our attention. Please send us a DM, so we can gather more information to assist you. twitter.com/messages/compo…

@Lexus worst CPO ever. Trunk doesn’t work and the latch isn’t covered under $4000 CPO? Metro Lexus customer in Cleveland. Feel free to message me before I blast out to my Reddit followers.

@optionswinging Hi, there!👋 We appreciate you bringing your concerns to our attention. Please send us a DM, so we can gather more information to assist you. twitter.com/messages/compo…

Hey @Lexus hurry up with my GX. Been waiting since October 😭😭😭

@LeslieSusan2527 We appreciate you bringing your concerns to our attention. Please send us a DM, so we can gather more information to assist you. twitter.com/messages/compo…

@guZzy92fs We appreciate you bringing your concerns to our attention. Please send us a DM, so we can gather more information to assist you. twitter.com/messages/compo…

"Hey @Lexus, I just had two safety recalls (Fuel Pump/Takata) performed at an authorized dealer and they released my GX460 with a DISCONNECTED fuel vapor line and an active Airbag fault. This is a major safety negligence. Lexus in DR what a shame!

@rayrayb94 Hello, Rachel. We appreciate you bringing your concerns to our attention. Please send us a DM with your 17-digit VIN and contact info so we can gather more information to assist you. twitter.com/messages/compo…

@Lexus Nothing says “luxury experience” like a brand new 2026 TX getting damaged by its own automatic parking feature… and then a month of silence trying to get help. Truly premium service. #LexusFail #LexusCustomer

@wittysiddharth Hello. We're sorry about your current concerns. We suggest contacting Lexus India directly, as we only handle inquiries for Lexus USA.

Hey @Lexus from where you got my Whatsapp number? . Is it because i sent my Lexus LM car for servicing? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Well the Car Service thing was a joke - I dont have Lexus car, but the query about whatsapp from @Lexus was genuine!! .

@UserExperienceY Hello, could you please direct message us the link to the website where you found the broken filter? twitter.com/messages/compo…

@Lexus your search tool's mileage filter is broken

@vwchad83 We appreciate you bringing your concerns to our attention. Please send us a DM, so we can gather more information to assist you. twitter.com/messages/compo…

@Lexus @Toyota I recently visited @AutoNation Cerritos in So Cal. and their “sales manager” Christian informed me that I couldn’t get this deal. He claimed it’s false advertisement to get people through the door. How much truth is there to this?

@gingy_s Hi, there. We appreciate you bringing your concerns to our attention. Please send us a DM with your 17-digit VIN and contact info so we can gather more information to assist you. twitter.com/messages/compo…

@Lexus my 2024 Lexus NX has a recall, called Lexus of Tampa bay to set up an appt to get it taken care of. They told me the next available appt is in June. 3 MONTHS FROM NOW. That must be a joke right?? Such poor customer service. Very disappointed.

@Nuggeynugg Hello, there. We appreciate you bringing your concerns to our attention. Please send us a DM with your 17-digit VIN and contact info so we can gather more information to assist you. twitter.com/messages/compo…

@Lexus why charge people 10 a month for an app that never works!?! I have try and start the car like 5 times for it to work and now your whole app doesn’t even work! What’s really going on. Make it cheaper or actually fix it! Thieves!

@redfordemocracy We appreciate you bringing your concerns to our attention. Please send us a DM, so we can gather more information to assist you. twitter.com/messages/compo…

Just came from @lexus and they are charging a 2% credit card fee! Mind you this is not Kia, this is Lexus! What a lot of nerve!