Liberty University HelpDesk

As a workaround, if your assignment file is saved in Office 365 and you need to upload it for your assignment, we recommend downloading a copy of that file to your computer. Then, choose the option to Upload File to browse to the copy of the file saved on your computer.

Please be advised that the option to upload a file to an assignment submission using the Office 365 integration is affected by a known issue. We apologize for any inconvenience . We appreciate your patience as we work with Microsoft and Instructure to resolve the issue quickly.

MyLU is your one-stop resource for everything Liberty. Adjust your myLU settings to stay updated on what's happening on campus. Want to learn how? Visit Liberty.edu/myLU!

Check out this behind-the-scenes peek into an afternoon in the life of the LU Broadcast team as they set up for a field hockey game a few weeks ago! #WeGetITDone #ITAroundLU

Are you finding the information you need on myLU? There are numerous features that enable you to personalize your experience and stay updated about campus announcements, events, and more! Visit Liberty.edu/myLU to access our training resources today!

📣Announcement📣 Information Services has scheduled a downtime for the LU Network on Thursday, October 24, from 12:01-5 a.m. as we upgrade our network. Areas around campus will experience brief network outages during this maintenance window.

Trying to find a file in a Microsoft Teams chat, but need help locating it? Check out the #techtip to learn how to save time searching for your files in Teams!

Protect Yourself from Phishing! Phishing is when someone tries to trick you into revealing sensitive personal or financial information. To protect yourself and your information, take these proactive steps! For more helpful tips, visit Liberty.edu/ITSecurity.

Save the date! Our first STC meeting for the fall semester is on Monday, October 21. Want to attend our first meeting? Visit Liberty.edu/TechCouncil and sign-up today!

Take proactive measures to safeguard your technology and stay one step ahead of ransomware attacks. For more helpful security tips, visit Liberty.edu/ITSecurity.

Maximize your learning with OneNote: an intuitive tool that brings all your class notes, research, and ideas together! Check out this #techtip to learn how OneNote can benefit you.

Happy fall break! We hope you take the time to disconnect and relax with family and friends. If you need us during the break, contact us at Liberty.edu/HelpDesk.

Did you know cybersecurity experts recommend changing your password every three months? Using strong passwords ensures your online safety and protects your technology. For best practices on creating stronger passwords, visit Liberty.edu/ITSecurity.

October is Cybersecurity Awareness Month, and we want to help you protect your tech! Hackers and scammers are always on the prowl for new victims to steal their personal information. Visit Liberty.edu/ITSecurity to learn how to protect your tech or to report security issues.

Did you know that the Student Technology Council was crucial in shaping the myLU portal? Thanks to the feedback, we improved the myLU experience by adding new user functionalities and accessibility features. Join STC and make your voice heard at Liberty.edu/TechCouncil!

Maximize your academic potential with Microsoft 365! As a Liberty student, you can access the latest versions of Microsoft Office software, unlimited OneDrive storage, connect and collaborate with your peers through Microsoft Teams, and more! Visit Liberty.edu/Microsoft365 today!

Mark your calendars! The IT Pop-Up Tables are back next week on Tuesday, October 1. Come hang out with us and bring a friend for delicious donuts, fun giveaways, and an opportunity to share your feedback on campus technology. We hope to see you there!

The Student Technology Council meets 2-3 times a semester, allowing you to get insider access & influence on campus technology decisions. Want to join the conversation? Visit Liberty.edu/TechCouncil to sign up!

Don't miss out on your opportunity to share your ideas & help shape the future of campus technology! Visit Liberty.edu/TechCouncil to sign up today!

Ready to start your journey? Come join us for our CFAW event in the Vines Center tomorrow, September 19, from 6 - 8 p.m. We are happy to answer all of your IT-related questions. We hope you enjoy your LU experience and can’t wait to see you soon!