LifeLabs

Empowering healthier Canadians means leading with kindness and care. For the Sapperton Patient Service Centre team, this approach makes a difference in transforming each visit into a memorable experience. Read more: bit.ly/4bx1pYO

@StumpySoda Hi there, thank you for bringing this to our attention and we are sorry for your experience. Could you please send us a DM with your name, location visited, time visited, phone number, and the purpose of your visit so that we can forward to the proper team for investigation.

@LifeLabs And you WILL pay me back once youve dealt with your rude staff and pray I do not bring my reservations attorneys into this...just to makensure this doesnt happen again. So disrespectful to Indigenous. Shame.

@LifeLabs Hey...might wanna re-train your staff at the Springbank location in London, Ontario on what Indian Status is and NIHB coverage is instead of ignoring my status card and sayingbthey dont accept that and say they've never seen that or heard of that before.

Empowering Healthier Canadians starts with consistently embodying our values of caring, agility, and a customer-centred approach. Read more on how this impacted one patient’s health journey — even when there was a language barrier: bit.ly/4l7Bawt

This Black History Month, meet Marion Lewis and AJ Francis. Through their leadership and lived experience, they’re helping create space for voices to be heard and making a real difference at LifeLabs. Read their story: bit.ly/4chkS1x

@MorganRiggan Hi there, thanks for reaching out and bringing this to our attention. Can you please send us a DM with your contact details so we can escalate this to the appropriate team and help you further? Thank you!

@LifeLabs awful customer service on the phone today. Unable to access result for preschool aged child. Ordering physician cannot access. Out of pocket test ordered over 3 weeks ago. Have tried multiple avenues to get result. Do not use lifelabs for testing of children

See how taking extra care and kindness make all the difference for a young patient’s health journey. Read the story: bit.ly/3Oyn0YO

This Family Day, discover how two LifeLabs sisters are making a difference every single day. Senior Medical Lab Technologist Mona and Medical Lab Technologist Mina Selseleh are proud to create an extraordinary impact for Canadians. Read more - bit.ly/3OazqWQ

Empowering healthier Canadians means creating trust through empathy and compassion. Read how the team at the Newmarket Davis Drive Patient Service Centre went the extra mile for a nervous patient: bit.ly/4r0zret

Discover how our team in Guelph, Ontario, is empowering healthier Canadians by leading with caring and kindness: bit.ly/45cdxMv

Canadians have voted LifeLabs as the Most Trusted Brand in Health Diagnostic Services for the fourth consecutive year. Thank you to our patients & our team for making this possible. Learn more: lifelabs.com/lifelabs-named…

Wishing everyone the very best for 2026! #HappyNewYear!

Wishing all who are celebrating today a wonderful Christmas full of joy and cheer with friends and loved ones. #MerryChristmas!

Our 2024/25 Community Report is here: Empowering Healthier Canadians for Over 60 Years. Learn more about our legacy, our people, and the impact we’re creating through expanded access to diagnostics, new technologies, and stronger community partnerships: bit.ly/4j6W4KY

@chaat_papri Hi there, thanks for reaching out and we're sorry to hear about your experience. Can you please send us a DM with your contact details so we can follow-up with the team that previously assisted you?

For more information on our holiday hours and locations near you, visit locations.lifelabs.com/locationfinder

For more information on our holiday hours and locations near you, visit locations.lifelabs.com/locationfinder

Wishing all who are celebrating a very Happy Hanukkah!

LifeLabs is proud to stand alongside survivors of gender-based violence. As we mark the end of the 16 Days of Activism against gender-based violence, our team is honoured to continue supporting Guelph-Wellington Women in Crisis. Learn more: bit.ly/44iesdO

@NettyRuta Hi there, thanks for reaching out and we're very sorry to hear about your experience. Can you please send us a DM with your contact details so we can escalate this and help you further? Thank you!

@LifeLabs I have been waiting for a refund for over one month for a test that LifeLabs couldn’t do in the first place. Customer service is useless and even when we escalated twice we are still not getting any responses. I need someone to contact me asap and resolve this

Today is the International Day for the Elimination of Violence Against Women. LifeLabs is proud to stand alongside survivors and support the foundation for a world free of gender-based violence with a $10,000 donation to Women in Crisis. Learn more: bit.ly/3XgeAXf