LiveRecover

@SteveLeq30 @subscriptiondoc 📈📈📈📈

Grateful for this community! Thanks again to the 🐐 @subscriptiondoc for putting together a great workshop and having me as a speaker. Moderating a panel was my first as well. That was a ton of fun being alongside a group of retention queens! Let’s keep building baby! 📈🐺

@SteveLeq30 @JustIngredients @GetPuroAir 📈🤝♥️

Retention panel with some 🐐’s was a ton of fun!! Special shoutout to these amazing ladies #DIMEbeauty @JustIngredients @GetPuroAir 🔥📈💸

@SteveLeq30 @SelkirkSport ♥️♥️♥️

Vibes only 🌊🔥 @SelkirkSport

@SteveLeq30 @SelkirkSport 🫣🫣🔥🔥🔥🔥🔥

Absolutely wreaking havoc on these courts and loving every second of it Found my next addiction after golf #pickleitup

@dtcdavid_ Yes, absolutely. @SteveLeq30 will ensure you are taken care of.

Is Live Recover a real business? I’m having difficulty getting through to anyone there @LiveRecover

@SteveLeq30 🏃🏽‍♂️🏃🏼🏃‍♀️📈

NYC: this Saturday SLC: 3/18-3/20 MIA: 3/23-3/24 LAS/LA: 3/25-3/28 DM me if you will be in these streets on any of these dates and want to connect.🩸📈

@SteveLeq30 👏👏👏

This is what online shopping looks like when real humans are texting for your brand. 💯 Building trust with your customers that the best Ai or automations will never be able to do. 🫶🏻 And plus, We all know a dog is man’s best friend (so they say… 🐶)… s/o our @LiveRecover agent, Tessa for the hookup! 🤟🏽📈

@SteveLeq30 ‼️‼️‼️

Revenue lift is great. We love that part. 📈 But brands are usually shocked by the conversation insights. 🧠 Real shoppers telling you why they didn’t buy. 💬 Maybe checkout is confusing. Maybe shipping scared them off. Maybe a pop-up annoyed them. 🤔 It’s feedback you normally never get… now given to you at your fingertips. 📲

Stop playing with me. @LiveRecover 😤🤑

Last month we texted 478,000 people who abandoned their carts. 28% texted back. More than 1 in 4 people who "abandoned" their cart were actually just... waiting for someone to ask. Here's what they said: 1️⃣ 27% had a checkout that was straight up broken. Payment wouldn't load. Coupon field errored out. They wanted to give you money and your site said no. 2️⃣ 18% had a shipping question. "Does this ship to Canada?" "Will it get here by Friday?" Basic stuff. Answerable in 30 seconds. 3️⃣10% thought the price was too high, but when an actual person walked them through the value, a lot of them bought anyway. 4️⃣ And yes, 40% asked about a discount. But here's the part nobody talks about: most of them bought at full price once someone had a real conversation with them. They didn't need 10% off. They needed 10 seconds of attention. The whole "abandoned cart" framing is wrong. These aren't people who decided to leave. They're people who hit a speed bump and had nobody to flag down. Your customers are literally trying to buy from you. They just need someone to talk to. 😉

@SteveLeq30 🚀🚀🚀🚀

If your brand is selling high priced products online and you are not texting or calling your customers?! This is for you. 💯💰

$26M later… turns out real humans still convert. 💎 Shoppers are tired of bots. Tired of the same automated “10% off?” text. And honestly? It’s not a great look for your brand. When GLD’s SMS flows hit a wall, they brought in real live agents. No scripts. No spammy nudges. Just actual conversations. Result? Recovered checkouts. Happier customers. $26M+ in incremental revenue. 🔥 Maybe it’s time checkout felt human again 👇

@SteveLeq30 ♥️♥️♥️

Are you kidding me?!?! 😍😍😍😍😍

@SteveLeq30 @MacCoyMerkley @PRTLNDLTHR Yeshhh - let’s go! 👏🔥💼

Keep crushing the game brother!! @MacCoyMerkley 👏 🔥📈

“Quick win” → “must-have.” That’s how Latico Leathers described LiveRecover. 30% checkout recovery. 7% of total revenue. Not a test. Not a side channel. Core sales. Pattern we keep seeing: try it → it works → it’s essential. Read the full case study below. 👇

@SteveLeq30 @attentiveHQ @Yotpo @hexclad Tuff. 🔥🔥

Vibes were immaculate last night! 🔥📈 Thank you for a great night @attentiveHQ x @Yotpo!! Album cover coming soon… 😁🤟🏽

@SteveLeq30 Best community in the world! 🔥📈

There’s enough value in this space for more than one winner. Peer to peer messaging is growing. Awareness is growing. The category is real. Met with a competitor’s investor last week and it was all respect. Everybody can win. But let’s be honest… we plan on winning more 😉

Picture this: a customer loads up $200 worth of product. Gets to checkout. Bounces. Scenario A 👇 A bot slides in. — “Hi! We noticed you left something in your cart. Use code SAVE10 for 10% off!” Oh and then sends that same text 3 different ways over the next 72 hours. Yawn. They’ve seen it. They’ve ignored it. Scenario B 👇 A real person texts them. — “Hey Jaclyn! I saw you were looking at the blue mesh training shoes. Excellent choice if I do say so. Quick question… are you between sizes? I can double check the fit for you. 😊” Now it’s specific. Now it’s helpful. Now it feels like someone is actually paying attention. Which one converts? Here’s the uncomfortable truth: most DTC brands automate the experience… and accidentally automated the indifference. Across thousands of recovery conversations, we’ve seen the pattern: • 45% of customers respond to SMS recovery • When a real human handles it, up to 30% of those turn into sales. Not because SMS is magical. Because REAL people respond to REAL people. Your customers can tell the difference between a bot pretending to care and a person who actually does. And your revenue can too. 😉

Abandon one cart. Just one. And suddenly it’s: “Hey 👋 still thinking about it?” Every. 6. Hours. More texts ≠ more conversions. Better conversations = more conversions. That's why we bring REAL humans into the mix to drive more revenue for your brand. 😉