Loblaw Companies

@ryandunn93 Hello, we're sorry to hear of your ongoing case # 23469984. We'll escalate your order to the appropriate team to ensure this is resolved. Kindly send us a DM if you have any further questions or concerns. Thank you

@loblawco PC express delivery is a nightmare. I’ve been waiting 72+ hours for a resolution on Issue #23469984 (Order #531900021380291). All attempts to resolve issues the customer service team missed both the 48h and 24h follow-up deadlines.

@21stcenturyIife Hello Pooja, thank you for reaching out. We'd like the opportunity to review this further. Could you kindly send us a DM for further assistance?

LoblawsON @loblaws @loblawco customers have been struggling since 3 weeks to redeem points or use gift cards online . There is no resolution in sight AND customer care agents don't have knowledge of this issue 😔@CBCNews @CBCToronto @globeandmail @globalnews @CTVNews st.paddy

@lovelylibrary Hi Melanie, can you please send a DM to our LoblawsON account? We'd be happy to look into your concerns for you. Thanks!

@loblawco how can someone reach customer service while outside of Canada? Chats, website, APP “access denied” this is ridiculous

@LilOldMee Hi there, thanks for reaching out. We've sent you a DM—please reply there for further assistance!

@IRushiPandya Hello Rushikesh, thanks for reaching out. Please send us a DM so we can further assist you. Thank you.

@loblawco can you help me I have applied for job role since more than 6 weeks at your east Gwillimbury location after my interview 6 weeks ago I have not received single update till now.

@SinghWanderer @nofrillsCA Hello there. We are sorry to learn of your experience and would like to look into this for you. Could you kindly send us a DM with your order number? Thank you.

@loblawco @nofrillsCA Ordered last night on your app. Still waiting 24 hours later. "PC Express" is a joke. "Technical issues" isn't an excuse for zero communication and missed deliveries. Why am I paying a monthly fee for this "service"? 🤨🛒 #Loblaws #pcexpress

@JenFrYrEyesOnly Hello, at this time the pcogo™ program is available at 3 participating No Frills locations. We appreciate your feedback and we'll pass on your comments to our internal team. Please send us a DM if you have any further questions or concerns. Thank you

⁦@LoblawsON⁩ ⁦@loblawco⁩ WHEN WILL YOU HAVE THIS NEW APP IN WATERLOO GUELPH KITCHENER SURROUNDING AREAS ? It might be tricky for disabled low-income people - seniors to use this but it’s worth a try! ⁦@Flashfoodinc⁩ is the BEST but add a delivery option?

@con_poppa80154 Hello there, we’re sorry you couldn’t take advantage of the monthly feature promotion. From time to time, we’re not able to keep up with the huge demand for a sale item. We’ll be sure to share your feedback with our Merchandising team. Thank you.

@loblawco so frustrating you advertise a product as a monthly feature and you run out day one and don’t get any more in and blame suppliers! We all know the shelves will be stocked January 2 when the sale is over. False advertising and fraudulent practices.

@badendave Hi Shena. Thank you for reaching out. Loblaw does not currently sell cloned meat, and we have no plans to do so at this time.

@MarcNixon24 @Loblaw @loblawco @LoblawsCarlton What is your response to this? I see all kinds of information on the labels in your stores. Even though you're not required by law to indicate if it's cloned, will you do the right thing and do it anyway? I'm sure you can find room on the label.

Cloned meat enters Canada’s food supply without any labeling or a safety review It’s time to hit up your local butcher or farmer I refuse to eat cloned meat regardless of what Health Canada says about it being safe

@ExposeVaxInjury Hello, we're sorry to learn of your disappointment with our no name pasta sauce. We'd like to review your experience further, please send us a DM. Thank you

Hey @loblawco what is up with your no name pasta sauce? REFUND PLEASE #GrossNoNamePastaSauce

@prasunghosal Hello there, we are sorry to hear this! Could you please send us a DM with more details so we can share with the store right away? Thank you.

Big corruption by most of the grocers including @loblawco @NationsFoods - the pics are from todays purchase from Erin Mills LobLaws and this is almost 5-6 times they are selling rotten coconuts - where is the Quality control by Food Inspection bodies in Canada @carolynhparrish

@JenFrYrEyesOnly @LoblawsON @ShopprsDrugMart Hello. We take the quality of our products seriously and would like to look into this further for you. Can you please send us a DM with the UPC, best before date and the lot code? Thank you.

⁦@LoblawsON⁩ ⁦@loblawco⁩ ⁦⁦@ShopprsDrugMart⁩ WE contacted 1800 they didn’t comprehend what WE called about: LIFEBRAND B12 5000 MCG they wouldn’t get a manager on the phone ⚠️THERE IS A CHEMICAL ODOUR & STRONG CHEMICAL TASTE in LB B12 5000MCG⚠️ CONTACT ME.

@mimdbk @nofrillsCA Hello, thanks for bringing this to our attention! We'll be reaching out to the nearest Store Owner to notify them of this.

@loblawco @nofrillsCA can you guys do something about this stolen no frills cart abandoned in front of Toronto Paramedic Services - Station 22?

@MielofTO Hello there, we are sorry to hear this! Kindly send us a DM so we can further review. Thank you.

@nofrillsCA hi no frills, i think your third party had sneaked a few chicken leg in your chicken thigh sales? The chicken leg was folded in a way to look like a chicken thigh. Sorry i was trying to report it and i could not navigate on the website on my phone @loblawco

@GoalieGuy1965 Hello there, we're sorry any inconvenience caused and would like to assist you further. Could you please send us a DM with further details?

@loblawco You PCid and Optimum app are broken! And for them to be so mediocre is just too much. You can send me an email when I don't use my optimum card and use a certain method of payment but you can't easily fix 2 factor authentication? Keep up the good work!

@abhi_1556 @LoblawsON Hello Abhinav, we'd like to assist you further with this. Could you please send us a DM?

@loblawco @LoblawsON I have a serious issue to address. It’s regarding Real Canadian superstore Mavis. They are selling the expired cake rusk. I bought it today 08/18/2025 and it’s expired and written best before march and may 2024 as I got 2. Kindly reply else I am going court

@kimdraskovic Hello, thanks for bringing this to our attention! We would like to review this with the store. Could you please send us a DM? Thank you.

Why is Loblaw putting out spoiled fruit from the USA and South Africa? @GovCanHealth @loblawco

@KyredNesdunk Hello Deryk, thank you for bringing this to our attention. We'd like the opportunity to review this further. Kindly send us a DM for further assistance. Thank you.

I guess shrinkflation is really hitting @loblawco when an 18 pack of buns only gives you 16. First the meats and now the buns? When does the false packaging stop?

@meredithheron @nofrillsCA @CabbagetownBIA @Cabbagetowner Hello Meredith, thank you for bringing this to our attention. We would like the opportunity to review this further. Could you kindly send us a DM with the time and date of your visit? Thank you.

Hey @loblawco @nofrillsCA Ali’s at Parliament and Spruce are not doing @CabbagetownBIA right as neighbours. Leaving our back yard stepping over human feces & discarded condoms how is this safe for our kids & families? Cc @Cabbagetowner

@chinook1998 Hello, we take the quality of our products very seriously and want to review your concerns further. Could you please send us a DM with further details?

@loblawco Your no name 'everything' bagels DO NOT have 'everything' anymore. They look more like plain bagels than 'everything'! Are you cutting back on the ingredients to boost profits? Besides the weight is now 480g instead of 510g as advertised on your site.