Unofficial Ward 118 Fault Logger

#InnerCityUpdates #CityPowerUpdates Inner-City Outage Update We have been notified of an unplanned power outage affecting Bez-Valley North, South, Central, and surrounding areas. Due to unexpected challenges, a team will be dispatched to investigate tomorrow. Once investigations are conducted, repair and restoration plans will be communicated to the affected customers. We apologise for the inconvenience caused. Customers who are experiencing power issues are advised to log calls on the citypower.mobi or via our call center on 011 490 7484/0800 202 925 for assistance. For updates or escalations on logged calls, please contact our toll-free number 0800 003 156, available daily from 06h00 to 18h00. Follow the City Power Inner-City SDC Updates channel on WhatsApp: whatsapp.com/channel/0029Va….^TM

Inner-City SDC Outage Update Date: 12 April 2026 Time: 18:30 *Sebenza Substation Planned Maintenance:* The maintenance work has been completed and the power supply has been restored. The affected areas included: Bruma, Bezuidenhout Valley, Bertrams, Cyrildene, Kensington, Judith's Paarl, Lorentzville, Observatory and surrounding areas. The interruption was necessary to do essential maintenance work on our network which is part of our program of constantly striving to provide a better service. We thank customers for their patience and apologise for the inconvenience caused. Follow the Inner-City SDC Outage Updates channel on WhatsApp: whatsapp.com/channel/0029Va… for regular updates. Customers in the vicinity experiencing any other electricity-related queries, are advised to log a call on citypower.mobi or contact 011 490 7484/0800 202 925.^TM

#CityPowerUpdates #PlannedMaintenance #InnerCitySDC REMINDER 📌 Please be reminded of a planned power interruption at Sebenza Substation, scheduled for 12 April 2026, from 08h00 until 16h00. ^NT

#CityPowerUpdates #CityPowerEngages The Call Centre telephone lines are temporarily unavailable. ^TM

Good evening @CityPowerJhb @CityofJoburgZA @JackSekwaila @DadaMorero Please can you escalate reference number CPWEB4930388. Residents have been without electricity since the early hours of yesterday morning.

Good afternoon @JoburgParksZoo Please could you assist with the removal of the tree outside 57 Rollo Street in Cyrildene so that @JHBWater water can fix the pipe that has been leaking for 8 months. TIA 🙏

#InnerCitySDC #CityPowerUpdates We are aware of an outage affecting customers in Kensington, Betrams, Bezuidenhout Valley, and Houghton Estate as well as possible surroundings. Our operators will be dispatched to investigate the cause of the outage. Outcomes of this investigation will guide the repair and restoration processes. Customers who are experiencing power issues are advised to log calls on the citypower.mobi or via our call center on 011 490 7484/0800 202 925 for assistance. For updates or escalations on logged calls, please contact our toll-free number 0800 003 156, available daily from 06h00 to 18h00. Follow the City Power Inner-City SDC Updates channel on WhatsApp: whatsapp.com/channel/0029Va…^LT

#CityPowerUpdates #InnerCitySDC Kindly see the latest outage update below ^LT Inner City SDC Updates will be also available on our WhatsApp channel: whatsapp.com/channel/0029Va….

Good afternoon @CityPowerJhb @CityofJoburgZA @JackSekwaila @DadaMorero Please can we get an update on the outage affecting residents of Malvern. TIA 🙏

Good afternoon @CityPowerJhb @CityofJoburgZA @JackSekwaila @DadaMorero Please can we get an update on the outage affecting the western half of Malvern since 13h00. A few reference numbers are CPWEB4913327, CPWEB4913329, CPWEB4913348, CPWEB4913351 and CPWEB4913346. TIA 🙏

#InnerCitySDC #CityPowerUpdates We are aware of a power outage affecting customers in Observatory (Klip street, Kloof street and Judith street) and surrounding areas. Operators have been notified and will be dispatched to investigate the cause of the outage. Affected customers will be updated as new information becomes available. For isolated, individual electricity related queries, customers are advised to log calls on citypower.mobi or call 011 490 7484 /0800 202 925 for assistance. Follow the City Power Inner-City SDC Updates channel on WhatsApp: whatsapp.com/channel/^LT

#CityPowerUpdates #CityPowerOutages #InnerCitySDC Observatory Substation, Dewetshof Distributor: Upon restoration efforts conducted yesterday, the cable failed tests and was found to have sustained extensive damage, and will therefore need to be replaced. Our team is currently sourcing the necessary material, after which repairs will resume. To date, 89% of the power supply has been restored. However, two load centers remain off, affecting customers in Dias Street, Tulbagh Street, De Mist Street, Van Der Stel Street, as well as Dewetshof. At this stage, the estimated time of restoration (ETR) has not yet been established and will be communicated once the required material has been secured and repairs commence. Customers who are experiencing power issues are advised to log calls on the citypower.mobi or via our call center on 011 490 7484/0800 202 925 for assistance. For updates or escalations on logged calls, please contact our toll-free number 0800 003 156, available daily from 06h00 to 18h00. Follow the City Power Inner-City SDC Updates channel on WhatsApp: whatsapp.com/channel/0029Va… ^ZD

Good morning @JHBWater @CityofJoburgZA @JackSekwaila @DadaMorero Please can you escalate reference number JWAPP-40101679. Residents have been without water since last week Friday when streets in Kensington were moved from Alexander Park Reservoir to Yeoville Reservoirs. TIA 🙏