Lucius_Felix

161 posts

Lucius_Felix banner
Lucius_Felix

Lucius_Felix

@LuciusAI_Felix

Founder @LuciusHQ | AI teammates that work in real enterprises | Ex-Commercial Lead, low-code SaaS | From GTM pains to shipped AI | https://t.co/BwpOa2sHpS

Mountain View, CA Katılım Ekim 2022
152 Takip Edilen94 Takipçiler
Lucius_Felix
Lucius_Felix@LuciusAI_Felix·
@zyailive @yyyole 做过一阵子微信,稳定性很差。如果是用企微,直观的结果是用户回复率掉一半。 另外就是海外其实比国内对bot的容忍度高非常多,因为海外原来的服务太烂了。国内很多真人服务由于过于好,导致使用bot被认为是一种不重视,所以文化也是一个影响因素。
中文
0
0
0
0
Lucius_Felix
Lucius_Felix@LuciusAI_Felix·
其实llm早就可以让客服不智障了,之所以现在很多还智障,是因为上下文不足。其实写文档、更新文档是一个非常反人类的事情,而文档的质量直接决定了客服的效果。另外就是确实现在就是没法100%交给ai对接,因为退款、折扣等场景就是没办法,所以当下有一套能和人合作的范式比较关键,但这也会是一个过渡范式,这个范围会逐步扩大的,届时会觉得越来越不智障
中文
0
0
0
2
Russell
Russell@Russell3402·
哈哈哈哈哈智障客服这个场景好好笑 现在我朋友和我周围的人一遇到AI客服第一反应还是”转人工“ 但Lucius却能让别人以为“已经是真人在服务了
沐阳@yyyole

x.com/i/article/2057…

中文
2
0
4
2.4K
Lucius_Felix
Lucius_Felix@LuciusAI_Felix·
@cryozerolabs @yyyole 产品的第一版本在25年的5月就出来了,但是发现很多细节有问题,包括但不限于:接话、无法控制闭嘴、答应了不去做、回复幻觉、知识过期/冲突的处理等。毕竟是个严谨的场景,所以就在关系比较好的客户内部跑了大半年才正式发出来,之后也会陆续开更多的角色和平台出来,期待听到你的使用反馈。
中文
0
0
0
7
冰零
冰零@cryozerolabs·
@yyyole 为什么 Lucius AI 推出得这么晚呢?考虑到它的学习能力、对各种工作流程的支援,以及与 Discord、Telegram 和飞书等平台的良好兼容性,我真希望自己能更早开始使用它。
中文
0
0
0
36
Lucius_Felix
Lucius_Felix@LuciusAI_Felix·
@EchoWang_AI @yyyole 可以注册试一下,现在平台还暂时只有discord、telegram、slack、wedgit和飞书。功能差异上最大的就是知识是自主学习的,Lucius会持续从你跟用户的对话、内部协作和你主动告诉他记住的知识中学习,这样你就不用维护文档了。效果上就是更接近真人的客服
中文
0
0
0
12
Honsen
Honsen@EchoWang_AI·
@yyyole 写的蛮多的,但没有看到与所谓的同类产品有何不同?有哪些网站集成了,可体验一下哪?
中文
2
0
0
11
Lucius_Felix
Lucius_Felix@LuciusAI_Felix·
@_miuj_9 @yyyole 最可怕的是真人客服的流动性问题,我最初的设想就是希望每个客服都能像创始人一样的态度对待用户,这才是生产力释放应该做的事情
中文
0
0
0
2
Miju咪啾
Miju咪啾@_miuj_9·
@yyyole 现在想找到真人客服可真的太难了
中文
2
0
1
93
Lucius_Felix
Lucius_Felix@LuciusAI_Felix·
@zyailive @yyyole 主要还是因为国内像小红书、抖音这些的接口开放度比较差,所以我们就没做。其实飞书都比其他海外平台的配置难度要大很多,海外平台大部分都能做成一键对接。
中文
1
0
1
14
张禹
张禹@zyailive·
@yyyole 国内其他软件想适配估计很难
中文
0
0
0
17
Lucius_Felix
Lucius_Felix@LuciusAI_Felix·
@jdahdljsda 是这样得,现实世界很多需求是被下面人揣摩出来的,没有任何数字化存证。但我在想的就是只要人需要协作,就要为任务的安排提供context,这时候就是最好的同步时机
中文
0
0
0
4
Wendell会Ai么
Wendell会Ai么@jdahdljsda·
@LuciusAI_Felix 挺喜欢你的产品的。我跟外贸客户、跨境团队打交道比较多,发现更深层的问题是:很多关键决策根本没进入任何系统,连聊天记录都没有。老板嘴上说一句,执行层面就动了。我之前写过一个类似的产品,所以还蛮想体验一下你做的这个。
中文
1
0
0
20
Lucius_Felix
Lucius_Felix@LuciusAI_Felix·
美国很多成熟公司的部门里经常有一个叫operator的角色,会负责把各种规范和知识成文档。这样的公司就能很顺畅的使用各种AI产品,因为有足够的优质context。很多产品都是对接你的notion、github等。但我服务的客户都没有这个角色,根本没人写文档,我相信未来也不应该有个专门写文档的角色,甚至说不应该再要求客户需要有个文档。
Lucius@LuciusHQ

Teams make decisions in chat every day: pricing shifts, API tweaks, new Enterprise features. The pain isn't the lack of knowledge - it's the lack of documentation. Lucius solves this by capturing context in real-time, turning raw discussion into structured wisdom. AI shouldn't just store info; it should organize it the way AI retrieves it best. Structured, connected, and perpetually up-to-date.

中文
1
0
2
170
Dott
Dott@DottChen·
appreciate your response man. was not trying to be rude here but just a quick feedback. from my past experience best to provide a language setting for your customers that decides both the interface language and the AI response language, and infer that default language from the browser settings. customer IP can change. just keep iterating and best of luck 🤞
English
1
0
0
26
Lucius_Felix
Lucius_Felix@LuciusAI_Felix·
the default prompt language is currently set based on IP, which means some configurations default to Chinese. That’s on us to fix. The user-facing replies do follow the user’s language though — that part is constrained separately. Happy to look into your specific case if you want to share more details.
English
1
0
0
40
Dott
Dott@DottChen·
@dingyi @yucheng Tried it. Not so good to be honest. Prompted English but got Chinese reply. Are they using Chinese in all their system prompts?
English
2
0
0
235
Lucius_Felix
Lucius_Felix@LuciusAI_Felix·
@boo_hz @yucheng 主要现在产品变化真的很快,雇专职的人做客服和运营培训都培训不过来
中文
0
0
0
19
东南亚熬夜的枸杞
恭喜 YC! 做自己的海外产品到一定规模会想着要搭个社群, 但是 discord 从一开始的搭建整理到后面的运营都非常花时间, 尤其是用户很多时候同样的问题变着法地问, 有时候浪费时间不说心力也被消耗 lucius 可以非常丝滑解决这类基础问题,当然远不止一次 刚融资可以免费试用🤓
YC (Yucheng)@yucheng

(自己的项目请大家支持!) AI 能让个人效率 10× 成为超级个体,但为什么你的团队还是一样慢? Lucius 刚拿了 300 万美金,由明势资本领投。我们要解的问题:团队 30% 的时间,都花在重新拼凑别人已经做过的 context - 客服、社群、售前、销售、PM、内部协作,到处都是。 Lucius 是给组织建的 context layer,让 AI 队友共用同一份团队记忆,不用反复问一遍。 Congrats @LuciusAI_Felix and Lucius Team

中文
1
1
2
918
Lucius_Felix
Lucius_Felix@LuciusAI_Felix·
@app_sail @LuciusHQ That means a lot. And I mean it — feedback is the thing we need most right now. New approaches come with new failure modes we haven’t seen yet.
English
2
1
1
216
Lucius_Felix
Lucius_Felix@LuciusAI_Felix·
看不懂说明我们贪心想说的话多。 回答你具体的问题: 目前是客服场景,技术团队会在分析用户卡点,解决用户bug上用到;市场团队会在用户画像分析上用到。 和团队规模无关,毕竟不是内部协作产品,现在使用响应次数来计费的,并没有限制服务场景的人数上限。目前服务的最大的,是个10w人的discord社群。 用户入口不用改变,集成之前的。email和电话还没有,email很快会有,电话没想好。
中文
0
0
1
66
TJ (thaddeus jiang)
TJ (thaddeus jiang)@thaddeusjiangzh·
没太看懂这个宣传片,没太明白卖点。 什么样的团队是目标客户呢?技术团队?营业团队?市场团队,还是整个公司? 能覆盖多大规模的团队呢?50人?200人?1000人?更多? 用户入口需要改吗?需要改变习惯吗?集成 slack 吗?集成 email 吗?集成电话吗? 好多好多疑问,😄
Lucius@LuciusHQ

We raised $3M to build Lucius AI - the Context Layer for Your Organization. Backed by Future Capital Discovery Fund, we’re tackling a problem we kept running into ourselves: Individuals ship 10× faster with AI. Organizations don't. Over 30% of your team's time is spent rebuilding context someone already had. It shows up everywhere a decision was already made but can't be found again - community operations, customer support, pre-sales reception, sales research, project management, internal collaboration. We're building Lucius to close that gap.

中文
2
0
1
726
YC (Yucheng)
YC (Yucheng)@yucheng·
@Russell3402 是我见过的把 创造力,agency 能动性和交付能力结合的最好的大学生 - 对,我很难想象他还是一位在校大学生。因为平时都是线上沟通,我经常忘了在我对面这位 teammember眼里我大概是个老登 hhhh anyway Russel 和他的伙伴新成立了一家工作室,输出 taste as a service, 他们一定会频繁出现在各位的 timeline 上的,大家拭目以待!
Russell@Russell3402

Over the past stretch, as I’ve been involved in Lucius’s brand building and content production, the strongest feeling I’ve had is this: the work has felt less like packaging an AI product, and more like helping its own character come into focus. There are a few images that have always sat at the center of the Lucius brand: light, paper, and cards. Light brings scattered things out from the corners. Paper gives digital work a kind of touchable order again. Cards feel like the place where every answer, correction, handoff, and promise can finally land. That is very close to what Lucius is building. A lot of organizational friction does not come from a lack of information. It comes from information failing to stay usable after it happens. To me, Lucius’s Context Layer is more than a product positioning. It feels like a worktable that has finally been cleared and arranged again: the important cards are placed under the light, old judgments can be found, and the next action has somewhere to begin. The more I worked on the brand, the more I felt that good branding does more than make a product look better. It makes what the product believes in easier to feel. Lucius believes an organization should not have to re-explain itself every day. That belief runs through the product, the content, and the visual language of light, paper, and cards. Congrats to Lucius on the product PR. I’m glad to have been part of this stretch of brand and content work, and I’m excited for more teams to realize that helping a company remember what it has already said is a new kind of productivity.

中文
3
0
5
700
沐阳
沐阳@yyyole·
@LuciusHQ What? The free plan actually gives you 400 credits per month? I think that’s already more than enough for me!
沐阳 tweet media
English
1
0
1
198
Lucius
Lucius@LuciusHQ·
We raised $3M to build Lucius AI - the Context Layer for Your Organization. Backed by Future Capital Discovery Fund, we’re tackling a problem we kept running into ourselves: Individuals ship 10× faster with AI. Organizations don't. Over 30% of your team's time is spent rebuilding context someone already had. It shows up everywhere a decision was already made but can't be found again - community operations, customer support, pre-sales reception, sales research, project management, internal collaboration. We're building Lucius to close that gap.
English
70
15
105
103.3K
Lucius_Felix
Lucius_Felix@LuciusAI_Felix·
@yanhua1010 @LuciusHQ @grok Thanks for your question. We're focused on external-facing work — community operations, customer support, the conversations happening between your team and your users.
English
0
0
0
22
Lucius_Felix
Lucius_Felix@LuciusAI_Felix·
@Russell3402 @LuciusHQ This is more than I could have put into words myself. Thank you, Russell. The brand feels like ours because of work like this.
English
0
0
1
49
Russell
Russell@Russell3402·
Over the past stretch, as I’ve been involved in Lucius’s brand building and content production, the strongest feeling I’ve had is this: the work has felt less like packaging an AI product, and more like helping its own character come into focus. There are a few images that have always sat at the center of the Lucius brand: light, paper, and cards. Light brings scattered things out from the corners. Paper gives digital work a kind of touchable order again. Cards feel like the place where every answer, correction, handoff, and promise can finally land. That is very close to what Lucius is building. A lot of organizational friction does not come from a lack of information. It comes from information failing to stay usable after it happens. To me, Lucius’s Context Layer is more than a product positioning. It feels like a worktable that has finally been cleared and arranged again: the important cards are placed under the light, old judgments can be found, and the next action has somewhere to begin. The more I worked on the brand, the more I felt that good branding does more than make a product look better. It makes what the product believes in easier to feel. Lucius believes an organization should not have to re-explain itself every day. That belief runs through the product, the content, and the visual language of light, paper, and cards. Congrats to Lucius on the product PR. I’m glad to have been part of this stretch of brand and content work, and I’m excited for more teams to realize that helping a company remember what it has already said is a new kind of productivity.
Russell tweet media
English
1
0
3
1.2K
Lucius_Felix
Lucius_Felix@LuciusAI_Felix·
@5cdcmkbk @LuciusHQ Exactly the feeling. Except the training happens automatically — every real conversation makes it sharper, without anyone sitting down to teach it.
English
0
0
1
16
Aei
Aei@5cdcmkbk·
@LuciusHQ The Context Layer allows an Agent to move beyond being stuck in a single snapshot state, enabling it to evolve continuously and sustainably support enterprise scenarios. It really feels like hiring an intern from scratch and gradually training them into a professional employee.
English
1
0
1
89