Lucy Ruck

Calling retailers, restaurants and customer-facing businesses of all sizes: we're running a FREE webinar on how to serve disabled customers. Learn what disabled customers want, what their customer journey looks like and how to make reasonable adjustments: ow.ly/e9Pq50QKJ8i

SWIFTER THAN STARLIGHT publishes tomorrow! It’s a Wilder Than Midnight story, set seven years later full of fabulous fairytales and positive disability representation. 💜🐺⚔️🥀👑🌟 #mgnovel #childrensbooks #inclusion #fairytale #swifterthanstarlight

We adore you. You are a gift to our community. @LucyRuck @DisabilitySmart #AXSChat @AkwyZ @NeilMilliken #DisabilityPrideMonth #DisabilityTwitter #DisabilityPride

In case you've missed it, you can catch up on Tuesday night's Twitter chat with @LucyRuck @NeilMilliken and @AkwyZ over on @AXSChat #AXSChat

Thanks for having me @debraruh, @neilmilliken and @akwyZ, it's been a real please #DisabilityPrideMonth #axschat

A6 Kindness is not a sign of weakness, but rather a sign of strength. The kindest person in the room is often the smartest #inclusion #AXSChat

A6 We need to talk to each other and most importantly, we need to listen to each other. Look for progress over perfection, and support each other if we get things wrong (we’re all human) #AXSChat

@NeilMilliken @AXSChat @LucyRuck Find out more about our Technology Taskforce and access free resources businessdisabilityforum.org.uk/networks-and-t…

@LucyRuck Knowing what it does is great, but Knowing the strategies and benefits is crucial, and not always obvious.

A6 What happens in wider society is often reflected in the workplace. Change needs to happen outside of work as well as in it #AXSChat

A5 Remove the stigma around ‘specialist disability related software' and promote as general productivity tools. They can be essential for disabled colleagues to help remove barriers, but can be useful for most people #BDFTechTaskforce #AXSChat

A5 During the pandemic, employees who relied on #AssistiveTech struggled. Many said they had to sort out their adjustments themselves. Find out more, #AXSChat" target="_blank" rel="nofollow noopener">businessdisabilityforum.org.uk/the-great-big-…

A5 Whatever tech solutions you put in place, ensure that the end user knows how to use it! This might sound obvious, but apparently, it’s not! #BDFTechTaskforce #AXSChat

A5 Tech is critical to the workplace, but only when implemented and supported well. Speak to your end users and check their tech is working for them #NothingAboutUsWithoutUs #Accessibility #AXSChat

A4 Senior leaders need to trust their managers to implement the flexibility in their teams that they are happy with, and which still delivers business critical results #TheGreatBigWorkplaceAdjustmentSurvey2023 #AXSChat

A4 Consider the terminology you use around disability and workplace adjustments. Language in documents, policies, guidance and internal comms should be inclusive so that everyone who could benefit from adjustments can identify with the language used #AXSChat

A4 Establish what clear communication means across the whole of your organisation. It should not be an adjustment to know what your job is, have clear explanations, or have decisions communicated clearly #TheGreatBigWorkplaceAdjustmentSurvey2023 #AXSChat

A3 Candidates should be aware of why disability-related questions are asked and that they are under no obligation to answer them #Accessibility #AXSChat

A3 Employers should not ask disability or health related questions prior to offering someone a job aside from in seven restricted circumstances (see the report for more detail). #TheGreatBigWorkplaceAdjustmentSurvey2023 #AXSChat

@NeilMilliken @DisabilitySmart And we've always valued your support and input @NeilMilliken