MadameMarmia

@Mishi_2210 127

@GreggsOfficial have you started doing milk alternatives yet please? You must be the only coffee shop that don’t !!!

@WynyardHall how do I direct message you please

Do you remember when you joined X? I do! #MyXAnniversary

@Thirteen_Group My friend is worried about repercussions if she complains. She is already in a vulnerable state mentally and this further exacerbated her condition! I simply want you to be aware & train your reception staff to demonstrate compassion and dignity when dealing with clients.

@MMarmia Hi, thanks for your message. We're disappointed to hear your friend didn't have a good experience with us, this is not what we want for our customers. Please can you ask them to contact us with the details so we can look into this for them? Thanks.

@Thirteen_Group I have recently been shocked at the attitude of your staff. I thought you were an empathetic sympathetic company . My friend visited Stockton branch two weeks ago asking for help. She was greeted by absolute rudeness! Are your staff trained ?

@NcsChain I recently donated to Daisy Chain. I needed collection . I was treated with such distaste ! I was trying to do a good thing by donating but was belittled and told some of my items weren’t “good enough”! They were very good!!! I won’t be donating again

@BBCBreakfast interesting article on scammers this morning but sorry to say, the lady from Scams lead really not helpful! “Go to your social worker or friends/family” Not everyone has a social worker and when one does, it’s for a limited time only!

@TheRangeUK when customers email you this is the message they get. That phone no isn’t accepting calls. What on earth is going on with your customer service? How are customers supposed to contact you if they have problems ?

@TheRangeUK hi. Can I replace my swing seat canopy please?

@GreggsOfficial hi. Have you started doing dairy alternative milks yet please?

@GreggsOfficial why oh why have you stopped selling SOYA AND OAT milk? What are dairy free customers supposed to do? 😢😢

@ASICSUK please can I DM you? I simply wznt to know where your stores are in London. When I look in line it seems many have closed down!!!

@ASICSUK I have a query . Please can I DM you? 🙏🙏

@MissAlexjones hi Alex. Loving your radio 2 show but can’t believe what you have just said about your father in law Nick!!!! 😩

@HodderBooks please can you reply to me

@HodderBooks hi. I’ve just been given this book as a gift. Is it supposed to be backwards??? Thought I was going mad when I started to read it!!’

@stocktoncouncil I finally got through yesterday after an hour!!! All sorted but please have more people answering calls 🙏🙏🙏🙏🙏

@MMarmia Hi there, we’re very sorry to hear this. Please could you send us a DM with some details about which service you’re trying to contact and we’ll see if we can help. Thanks.

@stocktoncouncil please can you tell me why it is IMPOSSIBLE to speak to anyone? I go through all the options only then to be told there is no one available! I have them tried emailing and I get an acknowledgment then nothing else? This is crazy!!!!