MSM

The MSM 2026 Manager of the Year Awards are open for entries! Show that manager who goes above and beyond how much you appreciate them. All the details are online: hubs.ly/Q04nWNVt0

THE Show's schedule is complete, minus a few sessions we've left open to address timely industry trends and developments closer to the event. Check out the sessions, keynote speeches, peer-led roundtables, and more. hubs.ly/Q04mXxX10

Entries are now open for MSM's 2026 Facility and Manager of the Year Awards! Winners will be honored live on stage at THE Show's Red Carpet Awards Gala. It's self-storage's biggest night, and this is your opportunity to be shine. hubs.ly/Q04mPmQ90

The latest edition of Messenger has arrived, featuring firefighter turned self-storage investor Andrew Hess! We also talk with Kim Hoelting of Universal Storage Group, Christopher Taylor—the industry's first Chief AI Officer—of 10 Federal, and much more. hubs.ly/Q04mHpPR0

Poor service costs businesses revenue, retention, and growth. In self-storage, where many customers are navigating stressful life events, customer service with a human touch remains a defining advantage. Join this free webinar on July 8 for more: hubs.ly/Q04mkhJT0

MVPs are taking center stage at THE Show this November. Explore the complete roster and flip their cards for more info, then head to the registration page! hubs.ly/Q04m5h8y0

When people hear the word “innovation,” they often think of revolutionary ideas. However, small changes can also be impactful when you consider their cumulative effect. Kate Zabriskie explains in this MSM Exclusive. hubs.ly/Q04l-Xyb0

Surveillance pricing offers clear business advantages for self-storage operators, yet its usage remains controversial. In his latest Legal Minute, Scott Zucker explains how it works and looks at it through a legal lens. hubs.ly/Q04l-L190

For many operators, the question is no longer whether to use AI, but how to use it effectively. Where does it create real value, and where does it fall short? Melissa Dunson with Central States provides some answers in this MSM Exclusive. hubs.ly/Q04l5V0d0

Ready for Showtime? November will be here before you know it. Before the first pitch in Atlanta, catch all the latest news, announcements, and insider updates from THE Show in the Press Box. hubs.ly/Q04kvX4h0

An Indiana man is in a web of trouble after burglarizing a self-storage facility on a moped while wearing a Spider-Man mask. Check out this and more in the blotter. hubs.ly/Q04kkvPm0

The full lineup is set! We've just unlocked the agenda for THE Show. Now, you can explore the entire schedule—all the keynotes, sessions, panels, and who'll be speaking at each, plus details on signature Show features and events. hubs.ly/Q04kd_y20

The self-storage industry held on to the good old days for a long time until some forward-thinking industry operators began opening the door into the world of technology and automation. Read more in this free story from the latest issue of Messenger. hubs.ly/Q04jvZtJ0

Today's self-storage operators navigating increasing pressure on rates, occupancy, and NOI. This panel discussion explores how to combine human support with AI to reduce workload, improve response, capture rental opportunities, and protect revenue. hubs.ly/Q04jvVPx0

Murals are being used for branding, expression, and storytelling. And self-storage facilities provide the perfect canvas. In this free story from the latest issue of Messenger, check out the works of art adorning self-storage properties across the country. hubs.ly/Q04jJ_Jj0

We're proud to announce The Deal Room, powered by TractIQ, coming to THE Show. This live transaction floor will connect buyers, sellers, and brokers to present properties and evaluate deals, with TractIQ data underpinning the conversations. Read more: hubs.ly/Q04jK2MR0

The latest issue of Messenger is now out featuring White Label Storage! We also tour of New Braunfels Executive Storage, chat with Thaddeus Campbell and Renee Tulve, and Michael Sortwell has "The Last Word." Plus, the latest from Travis Morrow on THE Show! hubs.ly/Q04jyw9R0

The latest issue of MESSENGER is now available featuring Alexander Hartman and Peter Smyth of White Label Storage! Preview it now and view our free stories "Smart Art" showing off murals by SmartStop and others, and "Modernizing Rural Self-Storage." hubs.ly/Q04jrFb-0

Join MSM and White Label Storage next Wednesday, May 27 at 2:30 PM EST for a practical conversation on how AI and automation are being applied across self-storage operations today. REGISTER NOW: hubs.ly/Q04hw4Xk0

THE Show’s early bird pricing may have ended, but but you can still save with an affiliate code! Visit our website for a list of partners, then contact one of them to receive their unique code for use at checkout. hubs.ly/Q04gNPbn0