MSPAlliance

MSPZone Quick Clip: MSPs Key to National AI Strategy Taken from MSPZone - Season 7, EP 347: The Future of AI Policy in the U.S.:  What MSPs Need to Know

MSPZone Quick Clip: AI; Not a Political Issue, but a Reality Taken from MSPZone - Season 7, Episode 346: The Future of AI Policy in the U.S.:  What MSPs Need to Know Full Video and Podcast here: na2.hubs.ly/H04FgHR0 YouTube: na2.hubs.ly/H04FgKH0

MSPZone - Season 7, Episode 346: The Future of AI Policy in the U.S.:  What MSPs Need to Know The United States is undergoing a profound transformation in its approach to artificial intelligence, and this evolution stands to impact managed service providers (MSPs) in significant ways. If you’re working in technology, you’ve sensed the momentum building; a movement toward a unified, national AI policy. But what does this mean for your business, your clients, and the broader security landscape? Let’s explore this emerging frontier together.  Within days of the White House unveiling its ambitious AI framework, the conversation has accelerated. Governments, industries, and MSPs are at a critical crossroads: adapt and lead, or risk falling behind. What is at stake? America’s leadership in AI, the integrity of cybersecurity, and the trust of every user relying on your expertise. This extends beyond policy considerations; it concerns the significant role you, as an MSP, have in guiding and defining the future direction of AI. Ready to see what’s ahead, why it matters, and how you can set the pace? Let’s begin. Full Video and Podcast here: na2.hubs.ly/H04CwQv0 YouTube: na2.hubs.ly/H04CnZ-0

MSPZone Quick Clip: AI an MSP Miracle? Taken from MSPZone - Season 7, Episode 345: The MSP-AI Paradox Full Video and Podcast here: na2.hubs.ly/H04tJc20 YouTube: na2.hubs.ly/H04tJkt0

MSPZone - Season 7, Episode 345: The MSP-AI Paradox Are you feeling overwhelmed by the rapid rise of AI in managed services? Wondering how to leverage this game-changing technology without drowning in chaos? You are not alone. The truth is, AI is not just a shiny new tool — it is a mirror reflecting where your MSP practice really stands. And the biggest secret? The key to unlocking AI’s full potential lies in your own mindset and process. In this post, I will reveal the MSP AI paradox and show you how shifting from reactive to proactive can transform your AI journey — turning it from a daunting challenge into your most powerful ally.  Full Video and Podcast here: na2.hubs.ly/H04pw2Q0 YouTube: na2.hubs.ly/H04ptWg0

Compliance Tip of the Week: ESP Access to Customer Data & Disclosure Accountability Access to customer data by External Service Providers (ESPs) must be intentional, documented, and transparent, never assumed. Organizations should formally define when and why ESPs are permitted to access customer data, ensure that access is limited to the minimum necessary, and require written acknowledgment of data handling and disclosure responsibilities. Customers must be clearly informed of any ESP access that could impact the confidentiality, integrity, or availability of their data, including the nature and purpose of that access. Maintain signed agreements, data access disclosures, and supporting evidence in a centralized location to support audits and compliance reviews. Regularly reassess ESP access rights and disclosure language, especially when service scopes change or new risks emerge. By clearly documenting ESP data access and reinforcing disclosure accountability, organizations strengthen customer trust and demonstrate effective third-party risk management.

LogMeIn's Comeback and What It Means for MSPs Unlock the truth behind the comeback of LogMeIn and what it really means for MSPs in 2026! Is your current tech stack ready for the game-changing next chapter? This episode explodes the myths, reveals insider strategies, and shows you how the industry’s most powerful brands are reshaping the future of managed services—and how YOU can position yourself to win big. na2.hubs.ly/H04g4T80

Hello MSP Leaders, You’re invited to join MSPAlliance Office Hours—a monthly, open forum designed exclusively for practicing Managed Service Providers. Held on the last Wednesday of every month, these Office Hours are your opportunity to: Ask real‑world MSP questions Share challenges and best practices with peers Gain insights from the MSPAlliance community Stay current on trends impacting MSP operations, security, and growth Whether you’re looking for answers, validation, or fresh ideas, this is a collaborative, no‑sales environment built by MSPs, for MSPs. 🗓 When: Last Wednesday of every month 📍 Where: Microsoft Teams (virtual) 🎯 Who Should Attend: Practicing MSP owners, executives, and technical leaders 👉 Register here: na2.hubs.ly/H04g2y80 Once registered, you’ll receive the Teams link and reminders for upcoming sessions. We look forward to seeing you at the next MSPAlliance Office Hours. Best regards, MSPAlliance

MSPAlliance, Cyber Verify Compliance Tip of the Week: Employee Confidentiality & Privacy Acceptance Confidentiality and privacy are not implied responsibilities they must be clearly understood and formally acknowledged by every employee. Organizations should require employees to sign and attest to their understanding of confidentiality and privacy policies as part of the onboarding process and on a recurring basis thereafter. This acknowledgment reinforces individual accountability for protecting sensitive company and customer information. Ensure that signed attestations are securely stored and easy to retrieve for audits or compliance reviews. Periodically remind employees of their obligations, especially when policies are updated or new data protection risks emerge. By consistently documenting employee acceptance and reinforcing expectations, you strengthen your organization’s ability to safeguard sensitive information and meet compliance requirements. na2.hubs.ly/H04dFkQ0

MSPZone Quick Clip: AI’s Inevitable Role in Cybersecurity Taken from MSPZone - Season 7, Episode 344: Cyber Attacks or Cyber Negligence? The Truth Every MSP Must Face and Change Full Video and Podcast here: na2.hubs.ly/H04cdHf0 YouTube: na2.hubs.ly/H04cggS0

MSPZone - Season 7, Episode 344: Cyber Attacks or Cyber Negligence? The Truth Every MSP Must Face and Change Facing Facts Many people still believe that only the most skilled hackers can breach their defenses. Reality paints a different picture. Most breaches are not about an enemy’s cleverness; they are about our own failure to recognize what is right in front of us. The majority of incidents can be stopped, and that simple fact should transform the way every MSP approaches cybersecurity. If you are tired of cleaning up after the damage is done and want to change your strategy, listen closely. Corey Munson’s insights will ignite a new way of thinking and set your expectations higher for what you can accomplish. Full Video and Podcast here: na2.hubs.ly/H045jpq0 YouTube: na2.hubs.ly/H0459nX0

What Happens When an Industry Association is Asked to Create a Compliance Program for MSPs? Cyber Verify was created by MSPAlliance, the vendor neutral global association for managed service providers. Not a software vendor. Not a product company. An independent industry body serving MSPs for more than twenty five years. When MSPAlliance members asked for a true end to end compliance and assurance program designed specifically for MSPs, the answer was Cyber Verify. Built with input from the global MSP community to help providers validate security, operational maturity, and trust with customers. But do not take our word for it. Listen to MSPs describe how Cyber Verify has helped them win new business, grow existing business, and achieve a level of compliance they were not able to achieve anywhere else.na2.hubs.ly/H043ZRv0

Compliance Tip of the Week: Cybersecurity compliance is no longer just an IT issue. UCS Requirement 02.07 makes security awareness training a shared, ongoing responsibility, and Cyber Verify shows whether your program truly holds up under audit. Read the full article to see where organizations fail, what auditors look for, and how to turn training into a real compliance advantage. Read more here: na2.hubs.ly/H0426cP0

MSPZone - Season 7, Episode 343: Will MSPs Have a Role in the New AI Workforce? Are you feeling overwhelmed by the relentless pace of AI transforming the workplace? You’re not alone. Headlines scream about mass job losses, machines replacing humans, and doom lurking around every corner. But what if I told you there’s a different story—one of opportunity, evolution, and crucial leadership? In this post, I’m sharing a truth I’ve seen firsthand: AI isn’t just changing jobs—it’s redefining work itself. And Managed Service Providers (MSPs) are positioned to become the architects of this new era—they’re the bridge, the shock absorber, the stewards. If you want to lead, adapt, and thrive, this is the moment to grab hold of your role as a strategic partner in AI’s revolution. Let’s dive into why MSPs are more vital than ever, how the workforce is truly changing, and what bold action you need to take now. Full Video and Podcast here: na2.hubs.ly/H03Zk110 YouTube: na2.hubs.ly/H03ZhQw0

Introducing MSPAlliance's Cyber Verify™ SSP! The Cyber Verify™ SSP is an assessor‑ready System Security Plan built directly from the Cyber Verify platform and aligned to the Unified Certification Standard (UCS). Unlike generic SSP templates, it includes control‑level implementation summaries, explicit evidence filename traceability, and built‑in crosswalks to NIST SP 800‑171 and SOC 2 Common Criteria. The Product SSP is designed for direct use in third‑party assessments, including Cyber Verify Level 2 and Level 3 examinations and CMMC Level 2 readiness, giving organizations a defensible, audit‑ready security narrative backed by real evidence. The SSP is the primary compliance artifact generated by Cyber Verify. The certification is the outcome — the SSP is the product customers actually use. Game changer! Reach out for more info.

MSPZone Quick Clip: Salesperson Myth Debunked Taken from MSPZone - Season 7, Episode 342: Why Hiring a Salesperson Won’t Unlock MSP Growth Full Video and Podcast here: na2.hubs.ly/H03MYpY0 YouTube: na2.hubs.ly/H03MYlk0

MSPZone - Season 7, Episode 342: Why Hiring a Salesperson Won’t Unlock MSP Growth Are you tired of hearing that the secret to MSP growth is just “hire a sales rep”?
Well, let me tell you something — that’s the biggest myth out there. You’ve been led to believe that slapping a salesperson into your MSP will magically unlock unlimited revenue. 
But guess what? The truth is way more complicated—and way more powerful. In this post, I’m going to shatter that myth, expose what actually fuels your growth, and show you how YOU can create a thriving, predictable MSP engine—without relying solely on a slick sales pitch or the perfect sales guy. Ready? Let’s get real about what it takes to grow your MSP sustainably and intentionally. Full Video and Podcast here: na2.hubs.ly/H03M1sJ0 YouTube: na2.hubs.ly/H03M4w50

Rootshell Security partners MSPAlliance "Our partnership with MSPAlliance goes beyond technology — it’s about helping MSPs achieve and maintain trusted certification standards. MSPAlliance’s continuous certification model aligns perfectly with our continuous penetration testing approach, enabling providers to demonstrate ongoing compliance and strengthen their security posture year-round.” na2.hubs.ly/H03JzQj0

MSPZone Quick Clip: The Key to MSP Profitability Taken from MSPZone - Season 7, Episode 341: Why Your MSP Isn’t Profitable: The Hidden Cost of a Bloated Tech Stack Full Video and Podcast here: na2.hubs.ly/H03v8yf0 YouTube: na2.hubs.ly/H03v9S30

MSPZone - Season 7, Episode 341: Why Your MSP Isn’t Profitable: The Hidden Cost of a Bloated Tech Stack How MSPs Can Boost Profitability by Rethinking Tools, Services, and Automation Are you an MSP owner frustrated that despite being busy and having happy clients, the profit just isn’t adding up? Many MSPs find themselves caught in a cycle where high activity levels don’t equate to healthy margins. If that sounds familiar, this post is for you. You'll discover how to transform your MSP practice from a tool-driven chaos into a streamlined, profitable operation—focusing on clear services, strategic tool selection, and automation. With over a decade of helping MSPs optimize their business models, I’ve seen firsthand how a strategic shift can dramatically improve margins. Let’s dive into the core issues holding many MSPs back and explore practical solutions you can implement today. Full Video and Podcast here: na2.hubs.ly/H03t9W50 YouTube: na2.hubs.ly/H03t9lQ0