MTailor

@chases_tornados Sorry to hear that! Would it be possible for you to download the app directly from the App Store or Play Store? You can also try either of these links, depending on your phone's OS: iOS: apps.apple.com/sa/app/mtailor… Android: play.google.com/store/apps/det… twitter.com/messages/compo…

@mtailor I can't use your app because it will not send me the text verification code I have tried multiple times in multiple formats and it just will not send a text to my phone

@bulldogharsh thank you for your feedback. We stand by our products. Kindly reach out to support@mtailor.com for us to assist you better.

Don’t buy from @mtailor !!! The quality is complete shit, and has gone down considerably over the years! The new jeans are shit! The material rips at the stitching, rivets pop out, and the button, for the button-fly, pops out. These are less than a year old! Buyer beware!

@JDanielMurphy_ thanks for your interest! At this time, we do not have red polo fabrics, but I will pass your suggestion to the team for possible consideration in the near future.

@mtailor Will you guys be releasing a red polo anytime soon?

@sandi_fish As much as we would love to, it is too late to change the delivery instructions, but we would like to resolve this for you with a refund or a remake. Please see an email from our support staff for more details.

@mtailor You delayed my order over two weeks and now I will be out of the country when it is delivered, help desk refuses to change the shipping. This package will get stolen sitting unattended for two weeks and your company refused to do anything. SCAMMERS

Try out MTailor’s new 2-person measurement process and you’ll have a chance to win a FREE custom-tailored suit! Only 3 days left! MTailor.com/free-suit-give…

@sandi_fish As much as we would love to, it is too late to change the delivery instructions, but we would like to resolve this for you with a refund or a remake. Please see an email from our support staff for more details.

@mtailor You delayed my order over two weeks and now I will be out of the country when it is delivered, help desk refuses to change the shipping. This package will get stolen sitting unattended for two weeks and your company refused to do anything. SCAMMERS

Our biggest technology update ever launched today. Get measured with our app on an iOS device using Apple's breakthrough #LiDAR scanner for a chance to win a free custom-tailored suit! This giveaway ends on 12/11, so act fast! MTailor.com/free-suit-give….

@sandi_fish @MorningsMaria @FoxBusiness As much as we would love to, it is too late to change the delivery instructions, but we would like to resolve this for you with a refund or a remake. Please see an email from our support staff for more details.

@mtailor @MorningsMaria @FoxBusiness You delayed my order over two weeks and now I will be out of the country when it is delivered, help desk refuses to change the shipping. This package will get stolen sitting unattended for two weeks and your company refused to do anything. SCAMMERS

Our CEO just appeared on @MorningsMaria on @FoxBusiness to discuss how #MTailor has redefined custom tailoring! Check out the full interview here: #sp=show-clips" target="_blank" rel="nofollow noopener">video.foxbusiness.com/v/579610369100…

@sandi_fish @TechSpank As much as we would love to, it is too late to change the delivery instructions, but we would like to resolve this for you with a refund or a remake. Please see an email from our support staff for more details.

Our last featured review showcases @TechSpank reviewing the impressive #MTailor suit! You can watch the whole video here: youtube.com/watch?v=ZQ3aPs…

@VoteWellUSA Hi there! Thanks for reaching out! It looks like one of our customer support agents is currently working with you via email to address the issues with your measurements. They will continue to work with you, but let us know if you have any other concerns.

@VoteWellUSA Hi there, thanks for reaching out! I am sorry you are experiencing this on the website, this is a known issue and our engineers are working on resolving this the soonest possible. In the meantime, please download the MTailor app on your smartphone which works well.

@MikeKawczynski Hello Michael, we're sorry to learn that you have not yet received a response regarding your concern. You may chat with our live representatives at mtailor.com and we will ensure that you will be assisted accordingly. We sincerely apologize for the inconvenience.

@mtailor my wife is trying to get a garment remade and we’ve done the web form plus sent 2 emails over the last two weeks - no response. Can someone help??

@MikeKawczynski Hi @MikeKawczynski we're sorry to hear that you were not receiving the responses from our team. Would you mind checking your email's Spam folder? If you need further assistance, please don't hesitate to reach out to us at help@mtailor.com.

@hillarys30000s Hi @Hillarys30000s! Please email us at support@mtailor.com and one of our customer support will be more than happy to assist you and answer your questions.

@LouisRu52511493 Hi there, our tracking tool is currently under maintenance. We apologize for any inconvenience this may have caused. Rest assured that we are already working on resolving this issue. If you have other questions/concerns, please feel free to reach out anytime.

@mtailor Is there something wrong with the status page on the app and website? I'm getting a generic status page for a random light blue shirt when I click on the link. Thanks!

@LouisRu52511493 Hi there! Thank you for your feedback. Rest assured that our engineers are working hard to update our system to accommodate iPhone 14 users. If you have any other concerns you may reach out to us at help@mtailor.com

@schink_peter Hi Peter, thanks for reaching out. We do re-stock the different fabrics periodically. We recommend that you check out our selection from time to time. If you have any other questions or concerns, please do not hesitate to reach out to us at support@mtailor.com.

@FortHuntGuy Hi Lee, I’m sorry to hear about your order. Please reach out to us at help@mtailor.com and one of our customer support will be happy to assist you with the refund and return.

@mattstratton Hi Matty, sorry to hear you are having issues accessing the MTailor app on your iPhone. Would you mind sending us a few screenshots to help@mtailor.com so we can investigate further?

@JaiD99007783 Hi Jai, Thanks for reaching out. As long as you can download our app and place an order, then there should be no delivery issues to EU. Please let me know if you have any other questions or concerns.

@BrianGoleno Hi Brian, I’m sorry to hear that. We are aware of this problem and we recommend deleting the app and downloading it again to resolve the issue. If you have any other questions or concerns you may reach out to us via email at help@mtailor.com.

@dferris1961 Hi Dan, We're sorry to hear that you were not able to change your address on our app. There is an option available for you to update your address when you log on to your account. For us to better assist you, please contact our Customer Support Team at help@mtailor.com

@mtailor your remake/return processes are too clunky. Also, not allowing me to change my own address via the app is very odd and inconvenient.