Hong Leong Bank

@Vindhar1 Thank you once again for reaching out to us, and please feel free to reach out to us for any further inquiries or issues. [2/2]

@Vindhar1 Hi@Vindhar1, We're following up with you on your recent matter raised to us. We understand that our collection has emailed you on 31st Mar 2026. We encourage you to connect with the representative mentioned in that email so we can assist you with the next steps. [1/2]

@MYHongLeong My wife has a housing loan with HLBB. Since 2024 Oct she is bedridden due to stroke. MRTA claim with FWD insurance submitted. Last monday FWD confirm disbursement on the 11/03/2026 yet i am getting LOD from Malifah & Partners. How does HLBB works?

@Vindhar1 our representative's call can go through to your device. You may share your preferred callback time with us or reply to our Collection team email sent to you earlier with your preferred callback time. We look forward to your reply to ensure your concerns are addressed. 2/2

@Vindhar1 Hi @Vindhar1, we are following up with you on your recent matter raised to us. To ensure we can successfully connect with you to resolve your account matter, we seek your kind assistance to temporarily unblock our Collection outgoing numbers in your Truecaller app settings so 1/2

@Vindhar1 @BNM_official We have prioritized your case and sent a direct alert to the Collection team management to ensure a representative reaches out to you personally. We appreciate your patience as we rectify this. (2/2)

@Vindhar1 @BNM_official Hi @Vindhar1, we hear your frustration and sincerely apologize for the further distress caused. We understand that our previous explanation does not resolve the immediate issue of getting through to us. (1/2)

@Vindhar1 Please be assured that this is not the level of service we strive for. We have escalated this to the Collection team to ensure they get in touch with you soonest possible. (2/2)

@Vindhar1 Hi @Vindhar1, thank you for highlighting this to us. We sincerely apologize for the frustration caused by the difficulty in reaching our Collection hotline as our hotline is encountering high call volume. (1/2)

@fitrijs0598888 Pegawai kami akan berhubung dengan anda untuk memberi bantuan selanjutnya. Waktu pusat khidmat pelanggan beroperasi : Isnin - Sabtu (9 pagi - 9 petang) Waktu Live Chat beroperasi : Isnin - Sabtu (9 pagi - 7 petang)

@fitrijs0598888 3. 𝐿𝑖𝑣𝑒 𝐶ℎ𝑎𝑡 (𝐻𝐿𝐵 𝐶𝑜𝑛𝑛𝑒𝑐𝑡 𝐴𝑝𝑝): Log masuk ke akaun anda melalui apl HLB Connect. Ketik ikon sembang di bahagian atas sebelah kanan (bersebelahan dengan butang log keluar) untuk memulakan sesi sembang langsung.

@MYHongLeong macam mana saya nak cek saya ada letak penama kedua dekat account ya

@snaidus 1. Customer Helpdesk (Connect First/BIZ): Call us at +603 7661 7777. 2. Email: cmp@hlbb.hongleong.com.my. Our officers are ready to assist you from Monday – Thursday (8:45 am – 5:45 pm) and Friday (8:45 am – 4:45 pm). We hope this helps. Thank you. (2/2)

@snaidus Hi, @snaidus. Thank you for reaching out to us. For us to check further on your application status, we would need to perform a verification. Therefore, we would appreciate it if you could reach out to us directly through our dedicated business channels: (1/2)

@MYHongLeong have registered for Internet banking for my company with your Bandar Sunway branch. Still waiting for the password details .

@okedla Jika isu masih berlarutan, sila kembali kepada kami. (2/2)

@okedla Hi @okedla, terima kasih kerana menghubungi kami. Kami memohon maaf atas kesulitan yang dialami. Kami faham situasi ini amat mengecewakan. Untuk imbasan yang lancar, sila pastikan sambungan internet anda stabil dan lensa kamera bersih. (1/2)

QR pay @MYHongLeong kalau tak bangang tak sah. Bila scan QR code je mesti tak dapat. Nak cakap phone aku problem, bila guna Maybank tak sampai dua saat scan terus detect. Ayyy baran aku pepanas ni 🙄