manya bansal

@hmindia I’m unable to track my order. It was supposed to deliver by 5th Dec. No live agent is available, how irresponsible behaviour is this.

@myntra Order ID # 1310813 67417394194203 This order hasn’t picked up yet. Have raised the request multiple times.

@MyntraSupport @MyntraSupport you guys provide such pathetic service. You had to fetch the recordings of your delivery boy and understand that he’s lying about delivering the products to me. What kind of investigation is this ? Hire some kid, they will do better investigation than you people.

@Manya_bansal9 I apologize for any inconvenience caused, Manya! Rest assured, our team is working on it and will reach out with an update shortly. We truly value your patience. - AD

@myntra what kind of service you’re providing. I’m gonna take an action, it’s not cos I’m not getting the refund, but it’s about your inability of fetching the recording of delivery boy to understand the entire situation.

@MyntraSupport @MyntraSupport I’m not receiving any call? You guys has kept my money, don’t even acknowledging your riders mistake. I need resolution today itself.

@Manya_bansal9 Dear Customer,​ I’ve received your message and am reviewing the details. I’ll get back to you soon with an update.

@MyntraSupport @MyntraSupport no resolution so far ?

@Manya_bansal9 Hi Manya! I've responded to you via DM, kindly check. -SC

@MyntraSupport @MyntraSupport this is still pending. I’ve not received the revert yet.

@Manya_bansal9 I get you're waiting for a resolution, Manya! Please be informed that we're actively working on it, and our team will get back to you as soon as possible. -NH

@MyntraSupport @MyntraSupport by when can i get the resolution ?

@Manya_bansal9 Dear Manya! I have replied to you via DM. Please check. - RK

@MyntraSupport @MyntraSupport have dmed. Hope, I won’t get the same feedback that this has been delivered at your door step

@Manya_bansal9 I will get this checked, Manya! Kindly confirm if the packet IDs 9743022507 and 9743054202 have not been delivered to you via DM so that I can help better. -NP

@MyntraSupport @MyntraSupport what kind of response is this ? That the order has been delivered but to whom ?

@Manya_bansal9 Dear Manya! We've responded via DM, kindly check. -TZ

@MyntraSupport Again the same response. Are you guys even listening to your customers.

@myntra your Myntra now sucks. I didn’t get the order and your deliver boy and customer service team are convinced that the order was delivered at my door step? But since when we are keeping the orders outside the door so anyone else can pick that up. Need resolution.

@myntra Hi team. I've placed the order on wrong address and now i can't cancel the order and if i want full refund, it would be in Myntra credit. What kind of customer experience is this ?

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