Marli Rusen

I am excited to announce my new book, “Walking on Eggshells? A Practical Guide to Resolving Conflict at Work and Home”. This guide is for front-line staff, leaders, board members and others who are in any way involved in stressful and unresolved disagreements and conflicts.

What we’re seeing in many workplaces isn’t a rough patch; it’s a pattern. Behaviours once rare, gossip, cliques, eye rolls, “not-my-job” attitudes, are becoming the norm. Misunderstandings are seen as malicious. Trust is eroding. Morale is crumbling. #RespectAtWork

What systems in your workplace claim to be fair—but don’t feel that way in practice? Fairness isn’t a slogan. It’s a standard backed by policies, processes, and accountability. 📌 Start where it matters: consistency. 🔗 buff.ly/nO0mrc9 #WorkplaceJustice #HRLeadership

There must be evidence to support actions. Making decisions & then looking for evidence after the fact is unfair and indefensible. Allegations must be reviewed & not assumed to be true. Process matters as much as outcome. Unbiased. Thorough. Respectful. That’s how trust is built.

Respectful workplaces aren’t free of conflict. They're full of clarity, boundaries, and trust. When leaders step in early—with empathy and firmness—teams thrive. Read how we shift from fear to function ⬇ 🔗 buff.ly/gi3L2jE #DisruptDysfunction #ConflictResolution

🎧 Listening is a leadership skill. Speak to be understood - and listen to understand. Many workplace conflicts arise not from what was said, but what was misunderstood. Lead with open ears and an open mind. #RespectfulCommunication #HRCommunity

Words like “respect” or “fairness” are not enough. Leaders must model these values through consistent and visible action. If the systems aren’t backing the talk, your culture won’t either. 🔗 buff.ly/nO0mrc9 #AccountableLeadership #HRStrategy #FairWorkplaces

Negativity isn’t always loud. Sometimes it's silence, disengagement, or eye-rolls in meetings. One unresolved moment can ripple across your entire team. 🌊 The impact is real—and preventable. 🔗 buff.ly/gi3L2jE #WorkplaceCulture #LeadershipMatters #MirrorMethod

Many issues could be avoided by making respect a priority – from day one. #LeadingRespectfully #HealthyWorkplace #ClearCommunication

Effective leaders communicate expectations for respectful communication well before issues arise. Meaningful onboarding and orientation are as fundamental to a healthy workplace culture as early conflict resolution and fair investigations.

Tension at work is real—but so is how you respond. Meet disrespect with professionalism. An eye for an eye doesn't work - and isn't acceptable. Measured reactions - not emotional ones - are turning points in resolving conflict. #HR #EmotionalIntelligence #RespectAtWork

Leadership isn't always about having the answers. Sometimes it starts with listening—deeply, consistently, and without defensiveness. 📖 Inclusive leadership begins when we lead with ears, not just voices. 🔗 buff.ly/524Ycwr #InclusiveLeadership #MoralClarity #HR

Start the week giving others the benefit of the doubt. Before you act—pause. Before you react—ask. Second-hand reports deserve first-hand fact-checks. Clarity begins with curiosity, not assumptions. #Leadership #ConflictResolution #MondayMindset

Dysfunction doesn’t start — or stop — with just one person. 💥 Accountability means looking at everyone’s contribution, including leadership. Blame won’t fix culture. Balanced, thoughtful action will. #Leadership #Accountability #TeamWellness

"Don’t you know who I am?" "No offense, but…" 🚩 These aren’t just red flags — they’re often preloaded excuses for disrespect. Titles don’t excuse bad behaviour. Neither do our intentions, moods, or otherwise. Respect isn’t optional — it’s non-negotiable. #WorkplaceIntegrity

Hard truths are still truths. If someone opens up to you, your response defines your leadership. Want your team to trust you? Start by acting on what you hear. 📌 buff.ly/524Ycwr #HRLeadership #WorkplaceTrust

Leadership actions that model respect. Being “right” doesn’t excuse being rude. Tough messages — like coaching or termination — must be delivered with respect. Leaders model more than decisions. They model how we treat others when life becomes challenging. #HRLeaders #Leadership

💬 Client Spotlight: Prince George and District Elizabeth Fry Society 📍 Interested in bringing live training to your team? Let’s talk: buff.ly/76RxSyu

💡 This applies to everyone — staff and supervisors alike. Accountability goes both ways. Gossip might feel healing in the moment, but it causes significant and lasting harm. Speak to resolve, not to vent. #RespectAtWork #MirrorMethod

Talking about people behind closed doors breeds gossip and resentment. Talking to people — directly, calmly, and respectfully — builds trust. Let’s stop whispering and start resolving. 🗣️ #TeamCulture #Communication

Inclusive leadership begins with moral clarity. It’s not about having all the answers—it's about asking the right questions and acting on what we hear. Start the week with intention. 🔗 Read more: buff.ly/524Ycwr #InclusiveLeadership #RespectAtWork