@Equinox Amazing this company pretends to care for your wellness but will not refund a +10 year customer who had cancer and was wrongfully charged during his 6 months of chemo despite requesting a medical leave…. Soulless
@Equinox Amazing this company pretends to care for your wellness but will not refund a +10 year customer who had cancer and was wrongfully charged during his 6 months of chemo despite requesting a medical leave…. Soulless
@Equinox Fun fact: equinox wrongfully charged my account when I had cancer/underwent 6 months of chemo. They refused to give me a refund despite being a customer for 13 years. Don’t believe their mottos or sense of community, it’s all BS!
A warning to anyone considering @Cleanly for laundry services. Lost my order for a week then returned it and still charged me full price; offered me a $5 credit applied to my next order LOL. #stayaway#laundrytogo#nyclaundry
@MartinL32051390@MartinL32051390 Hi Martin. Our apologies for the inconvenience this has caused. We're showing that a report has already been initiated. We'll keep you posted via the email sent to you. Thank you!
@Cleanly picked up a dry cleaning order on Thursday for delivery on Saturday, 5/30. 2 straight delays and now my order isn’t listed on my profile. No updates, where is my stuff?!?!
@Cleanly please acknowledge what’s happened to my order (A6UXRS) multiple delays and now deleted from my order history. Where is my stuff?! #cleanly#newyork#laundrytogo
@Cleanly my order number is A6UXRS. If you lost my items own up to it, refund me, and replace the items. Don’t delete my order and pretend like it didn’t happen. Terrible customer service.