@AvantiWestCoast I made a mistake making a booking with my Club Avanti Gold (Std Premium) voucher. I can't see how to change it online. Can you help please?
@AvantiWestCoast But my big question is - is there going to be any Avanti staff at Glasgow to sort out onward travel? Or can I book a hostel and claim it back?
@AvantiWestCoast I am booked on 1927 WBQ to EDB which is cancelled. Next (past) journey also cancelled. Will you cover cost of hotel for me to stay in Warrington or will you be offering coach/taxi?
@Matthew79940523 Sorry for your cancellation later this evening, Matthew. Your ticket won't be valid tomorrow, but it will be valid on either the 1727 direct service, or the services at 2015 with a change at Carlisle on to a service with TransPennine Express - Lauren
@AvantiWestCoast I am booked on 1927 WBQ-EDB which has been cancelled. The next train after also cancelled. Train after that is overnight. Will you cover a hotel for the night for me to journey tomorrow AM instead?
@AvantiWestCoast Not your fault Ross, but it's a joke making people wait until 5 days before travel to even see when their trains are running.
There's no strikes, no lockdowns.
Time for @transportgovuk to strip away Avanti's contract. Utter farce.
@Matthew79940523 Hi Matthew, I'm sorry for the continued inconvenience caused by the delay in releasing timetables for this weekend. We are expecting an update from the retail team this morning. - Ross
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