University Technology Services (UTS)

🚧 Heads Up! Service Outage Alert 🚧 🔧 What: IAM Maintenance 🗓️ When: 4:30 pm, Fri, Jan 24 - 8:30 am, Sun, Jan 27 Impact: New student applicants & employees needing MacIDs will experience delays until maintenance is complete. Thank you for your understanding.

Hey, @McMasterU! Did you know the deadline for new Microsoft storage limits has been extended? The new deadline will take effect on May 15, 2025. Learn more about the storage deadline extension below. mcmu.ca/StorageDeadlin…

Hey, @McMasterU! University IT support is limited during the holiday closure. If you encounter tech issues during the closure, reach out on our website chat on Jan. 6, 2025, or submit a JIRA Service Desk ticket. More info: mcmu.ca/holidaysupport

Did you know McMaster students have FREE access to the Microsoft 365 app suite? Head to mcmu.ca/365setup and log-in with your MacID and password. That's it!

Looking to change/reset your McMaster account password or MacID? You can do it yourself! Head to mcmu.ca/Accounts to complete the quick and easy process.

Welcome, first year McMaster students! Here are all the tech tools to need to get started on campus. Here's how to connect to campus Wi-Fi: Use your MacID and password to connect to the 'Mac Wi-Fi' network. That's it!

Good morning, @McMasterU! To maintain maximum user security, University Technology Services (UTS) will update Zoom minimum version requirements on Thursday, August 22 Here's what you need to know: mcmu.ca/Zoom-requireme…

Hey, @McMasterU! Did you know UTS will perform three network upgrades around campus this weekend (August 17/18)? Learn more about what to expect and where: mcmu.ca/outages

Happy Tech Tip Tuesday! Did you know...Microsoft Copilot, a generative AI chatbot that can generate text and images and more, is available to McMaster staff AND students? mcmu.ca/CopilotforStud…

Update,@McMasterU! The issue has been resolved and the dashboard has been updated. Visit the McMaster IT Services Dashboard for updates: mcmu.ca/ITStatus

Good morning, @McMasterU! Microsoft is reporting some access issues to administrative tools and degraded performance with Multiple MS365 services and features. Investigation is underway.

🎉 Happy #SysAdminDay! 🖥️ To all the unsung heroes who keep our systems running smoothly, your work is invaluable. Thank you for your dedication, determination, and late nights. Today, we celebrate you! 💻#McMasterIT @McMasterU

Primary IT systems @McMasterU, including Microsoft 365 services, remain unaffected by a global outage today. Learn more: mcmu.ca/ITsystemoperat…

Happy Friday, @McMasterU! UTS will update a Wi-Fi certificate on June 23 (8am-10am). This may require you to authenticate the new certificate via a 'Trust' or 'Connect' dialog prompt. Click below to learn more: mcmu.ca/Wi-FiCertifica…

Hey, @McMasterU! To keep you cyber safe, we ask Microsoft Outlook desktop application users to please update to the latest version of Outlook. Click below to learn more: mcmu.ca/MicrosoftOutlo…

Hey, @McMasterU! Microsoft Teams apps on IOS & Android older than three months are at risk of experiencing: - service disruptions - delayed sending/receiving - delayed group chats - delayed channel posts. Visit 'Service Updates' to learn more & update: mcmu.ca/Teamsupdate

Hey, @McMasterU! Microsoft Teams apps on IOS & Android older than three months are at risk of experiencing: - service disruptions - delayed sending/receiving - delayed group chats - delayed channel posts Visit 'Service Updates' to learn more & update: mcmu.ca/Teamsupdate

Hey, @McMasterU! University Technology Services will undergo scheduled maintenance on Sunday, June 2, from 7 am - 12 pm. - All Wi-Fi will be down for 45 minutes - In BSB, all wired, wireless, and voice networks will be down for 45 minutes Learn more: mcmu.ca/networkoutage

A quick reminder, @McMasterU... Mosaic will undergo scheduled maintenance from: Friday, May 17 (4:30pm) - Monday, May 20 (8:30am). Following the update, you may notice minor changes to your Mosaic experience. Learn more below. mcmasteru365.sharepoint.com/sites/Mosaic/S…