Ayushi Doger

@JioCare Its been 10 days today.. till how many more days few days story will go on ?

@JioCare I give up.

@jio_fiber I have been duped by your service person. He has taken money from me and is not responding now. I have paid thru jio link. Request you to please take strict action against him

@JioCare As per English language few days means 3 to 5 days . In this case we are over a week now. How many more days would you use my money without paying interest on it?

@MeghaDoger Hi Ayushi, that's not the experience we aim for. Please note, the refund is processed in few days from the date of cancellation to the source account. Request you to wait for a few more days and you will receive your refund - Harshit

@JioCare Do you work in jio with 0 timelines? Is jio working on every order with 0 numbers. Few many more less is these are the helping and quantifiable words for jio? Never heard about numbers before? 2 days 3 days 1 week 1 month 1 year 1 decade? All seems to be unknown concept?

@JioCare I dont know which language is easy to understand for @JioCare @reliancejio @reliancegroup . How difficult it is to let the customer know your refund will be processed in "N" number of days. Mind you 1 week has already been passed and all i am receiving is this standard copy paste

@MeghaDoger Hi Ayushi, that's not the experience we aim for. Please note, the refund is processed in few days from the date of cancellation to the source account. Request you to wait for a few more days and you will receive your refund - Pooja

@JioCare I am literally astonished to see that none of you understand what has been written. I need the definition of "FEW DAYS"

@MeghaDoger Hi Ayushi, that's not the experience we aim for. Please note, the refund is processed in few days from the date of cancellation to the source account. Request you to wait for a few more days and you will receive your refund - Sweety

@JioCare I am disappointed. In earlier tweets I have already mentioned to quantity few days? I dont know how else can I make myself clear. This is ridiculous.

@MeghaDoger Hi Ayushi, we do understand your concern and regret for the delay. However, the refund is processed in few days from the date of cancellation to the source account. Request you to wait for a few more days and you will receive your refund - Shubhangi

@JioCare Why is so difficult for you to quantity these days? Where was this mentioned and communicated to customer? Few days means what? The executive name is +91 74837 07806/ 70908 18580 Somnath

@MeghaDoger Hey Ayushi, your satisfaction is paramount for us. The refund is processed in few days from the date of cancellation to the source account. Request you to wait for some more days and you will receive your refund. Kindly DM us the executive's full name and contact number (1/2)

@JioCare I have not received any call. Infact I have tried calling your representatives N number of times but as usual there's no response. What are those some days? Can you elaborate? It does not take even a minute for us to pay and it takes week or months for you to issue the refund

@MeghaDoger Hi Ayushi, we never intend to let you down. We tried reaching you over call and unfortunately were unable to establish a successful connection. The refund is processed in some days from the date of cancellation to the source account. Request you to wait for a few more (1/2)

@JioCare I would like to know if you understand the issue? Please provide a phone number to talk. I am going to drag this to consumer court if I do not get the UTR number by tomorrow. This is ridiculous service with unethical malpractice @PoliceBangalore @jaagograhakjago .

@MeghaDoger Hi Ayushi, we regret any inconvenience caused and we are here to help. We have reviewed your details and successfully escalated the issue to our specialized team. Rest assured, we will provide you with an update as soon as a resolution is available. We appreciate your (1/2)

@JioCare Which would take months or years? 1 week has already passed

@JioCare I fail to understand this kind of escalation which has no ETA. Only standard copy paste lines. @jaagograhakjago would request you to please help. They have taken the amount from me and now not refunding my money for the unused services. From past 1 week only standard statement

@MeghaDoger Hi Ayushi, we are here to help you. We have checked the details here and we can see we have escalated your issue to our concern team. Rest assured the resolution will be updated soon - Shradha

@JioCare What is in progress? What is th3 ETA? WHERE CAN IT BE TRACKED? Where is the UTR number for refund? Where can we speak to you on this matter ?? Your representatives just call when they want us to transfer the amount otherwise they do not pick the calls. I need to track this down

@MeghaDoger Hi Ayushi, that's not the experience we aim for. Please be informed that our relevant team is working on your concern and it is in progress. We will provide a resolution at the earliest. Thanks for you patience and understanding - Dipesh

@JioCare 6 days are not enough to look into the matter in detail? I fail to understand how complicated this matter is that in 6 days you couldn't issue a refund for a simple lead case. STOP taking money in advance from customers if your system is so inefficient

@MeghaDoger Hi Ayushi, we apologize for any inconvenience you have experienced. We would like to assure you that we have escalated your issue to our support team, who will be reviewing the matter in detail. Rest assured, we will provide an update at the earliest on the progress made (1/2)

@JioCare Its been 6 days that I paid in advance for a service that I never used. How many days does it take for you to process the refund ? Are you going to pay me interest since you have received the money in advance & not provided the service. I need the UTR number for the transaction

@MeghaDoger Hi Ayushi, thanks for sharing the details. Lead for JioFiber connection is in process, once completed appointment is confirmed you will receive an SMS on your registered mobile number with confirmed appointment date & time for installation. You can check the lead status (1/2)

@JioCare I need an ETA to close this request. When will the refund be processed

@MeghaDoger Hi Ayushi, we never want you to feel unheard. Please be assured that your request has already been noted and we are following this up for you & we're working our best to get this fixed as soon as possible - Kavita

@JioCare There would be an ETA to this right? Is jio working without any timeliness?

@MeghaDoger Hi Ayushi, we regret the inconvenience caused and do understand your concern. Please be advised, we have already highlighted your requested for cancelation and refund to our respective team and look forward for a quick resolution to it. Your patience is highly appreciated - Mohit

@JioCare All I want from you is to cancel the request and issue my refund. Mention in how many days refund will be processed and how to track the same

@MeghaDoger Hi Ayushi, we are sorry for inconvenience caused to you. Your concern has been registered and a service request is already in progress. Our team is actively working on it, and you’ll receive an update soon. We understand the importance of resolving this quickly and have (1/2)

@JioCare It is still showing as order placed

@MeghaDoger Hi Ayushi, it will be disappointing to see you part ways with us. We have noted your concern and raised a service request SR0000364ZA7 to cancel the lead and refund the booking amount. If you are eligible for a refund, then it will be processed in some days - Shireen

@JioCare Here is the payment paid screenshot. Also please let me know when will the refund be processed ? Also I have not received the cancelation request intimation on my number. Please send the message and let me know how to track this cancelation and refund request