Mercedes-Benz

@HoosierDaddy218 We're sorry to hear that you've had a disappointing experience. To help us look into this for you, could you please send us a Private Message with a few more details? We'd be happy to take a closer look. x.com/messages/compo…

Extremely disappointed in @MercedesBenz! A premium brand should not have such poor customer service!

We're very sorry to hear that you are still waiting for a resolution to your case. Your latest message has been shared with the relevant department, and we've asked our colleagues to contact you as soon as possible. We understand how frustrating this situation must be and truly appreciate your patience while the matter is being reviewed.

@MercedesBenz Still waiting for a fair resolution to Case #22849917. I hope Mercedes-Benz will stand behind its reputation.

The new #SClass is designed to lead and set the benchmark for comfort and performance. The same icon with a sharper look. #MercedesBenz #WelcomeHome #140YearsOfInnovation [Mercedes-Benz S 500 4MATIC Limousine | Energieverbrauch kombiniert: 8,9‒8,2 l/100 km | CO₂-Emissionen kombiniert: 203‒186 g/km | CO₂-Klasse: G]

@dogmatic1255 Hi Alex, this varies from market to market. Please reach out to our colleagues at your nearest retailer to know when it will be available in your market. If you let us know which country you reside in, we can give you their contact details.

@MercedesBenz please can you tell me when the order books for the VLE are open

@TUPX168569 We're sorry to hear about your experience. Please send us a private message with more details about the situation, and we'll be happy to take a closer look and assist you further. We look forward to hearing from you. x.com/messages/compo…

@MercedesBenz Can a member of the Mercedes-Benz executive corporate board contact the Wilsonville, Oregon location to meet with the actual (Caspian) for sale transaction on vehicles that were chosen or find out what is taking a longtime to achieve good customer service!!!

@Asianballer001 Hey there! As prices vary from market to market, we advise that you reach out to our colleagues at your nearest retailer to know more about prices and availability. If you let us know which country you reside in, we can give you their contact details.

@MercedesBenz How much does it cost

Hi Naija, thank you for reaching out to us, and we’re sincerely sorry to read this. This certainly is not the experience we’d like for our customers, and we’re absolutely gutted to hear of the inconvenience this has caused you. As your Social Media team, we’d kindly advise contacting our Customer Service team in the UK, so that our colleagues can investigate the matter on your behalf, including the availability of a courtesy car at your local Mercedes-Benz showroom. They can be reached on: 0080097777777 (Monday to Friday, 8:00 am to 8:00 pm). If you could kindly contact them at your convenience, they will gladly assist you further. We again, are sincerely sorry to hear of your disappointment Naija, and truly hope that the issue gets resolved for you soon.

@MercedesBenz how can you possibly sell a new car without a functioning AC? This car was bought just 3 months ago. After much back & forth, the car was taken to your dealership & told a compressor has to be flown in from Germany. Fast forward 1 week. The compressor was fitted but the system has to be flushed but the part needed to flush it is not in any of the warehouses in Europe!!! You couldn’t have made this up! Car is still at the garage and no courtesy car provided! What sort of company have you become? Don’t you quality check your new cars before sending to customers?

@TD9919812179105 Hey there! We sincerely regret to hear of your situation. In this instance, we would recommend contacting our customer services team who will be best placed to assist you in this regard. They can be contacted via the following link; go.mercedes-benz.com/XpDKoUmX

@MercedesBenzUK @MercedesBenz this EQC looks like a great car, but every 5yrs the motor fails due to a poorly manufactured seal and I am told Mercedes will not repair the car, even though it’s a lifetime part of a 5yr old car that has failed? User error? Nope. Now my problem! 💰

@rapheal1836 Please check in with your local dealership for more information about the price and availability.

@MercedesBenz How much will it cost me in nigeria currency?

Ben yolumu buldum arkadaşlar bekle beni @MercedesBenz yalnızca 10 milyon pet şişe kaldı #kesfet #takipet #komik #mizah

@rapheal1836 The Mercedes-AMG GT will get you anywhere FAST. But the SL is also a powerful choice 💪

@MercedesBenz @benbusravtnsvr What you fastest Amg ?

@Street_Trappeer And a new core memory was created 🥰

Surprised my little brother with a Mercedes AMG for his birthday today 🥲❤️ @djxfitness_ Being the fun wealthy older sister is definitely my greatest honor idk! @mercedesbenz #explore #trading #lifestyle #mercedesamg #mercedes

@sinequanonse We approve of this message 👆🥰 And what a wonderful star it is! We hope you have many wonderful memories with it and many more to come ⭐

@IAmSteveHarvey Grateful that I have my dream car: Mercedes. The best or nothing. @MercedesBenz

If you could own any vehicle you wanted, what would it be?

If you have not been able to contact our support team, please send us a private message with your contact details then we will arrange for someone to contact you directly. If this is indeed a problem with the software then any data we can get from our users will support us with correcting the issues.

@MercedesBenz Nobody is responding for one and it’s a internal problem with the app that’s already set in stone for two no need to talk you need to change the app it’s nothing I’m doing wrong

How the fuck the Mercedes benz app let you START the car with the doors locked but you can’t even UNLOCK the door without turning the car OFF .. @MercedesBenz that’s DUMB as fuck bro .. then when you turn car OFF and unlock door and get in you can’t START the car via app 😒

We sincerely apologize that you had such an experience at one of our retailers, this is of coure not how we want any of our customers to feel. If you could send us more details via PM such as the name of the retailer, we will be able to raise this concern internally. Additionally, we would of course like to help you with your vehicle itself, so knowing the current status as well as your needs, we will be able to raise a case with our Customer Services for further investigations.

@MercedesBenz What’s that going to do! You guys need to train your employees! Micro aggressions and tone of voice is a thing! it’s 2026, i shouldn’t have to feel like I’m less than anyone else at Mercedes Benz!

And then the manager came out apologizing but still nothing was done ! Horrible ! Telling me you can’t get a loaner cos your tires got nail in it is crazy! What’s the reason for pay for all these services and what are your loaners for exactly ? @MercedesBenz @MercedesBenzUSA ??????

@realRehanAlam Thanks for the love, glad it met expectations!

@MercedesBenz The S-Class has always defined luxury, and this sharper evolution looks absolutely stunning. That rear design with the new taillights is next-level, and the rear-seat entertainment is pure indulgence. Still the benchmark after 140 years – well played, Mercedes!

@sulaimansburner We don't play these games 🤷‍♀️

@MercedesBenz how many likes for a free car? Even if it's a very old model😭

@emonikolatesla Ok, please let us know if you change your mind

@MercedesBenz It's okay I'm exactly where I want to be

In a toxic relationship with the Mercedes Benz service department

@nothingrighteve Hello, thank you for reaching out. We're sorry to hear about your rear window, did you take it to your retailer to have it repaired?

I switched from @Lexus to @MercedesBenz this year expecting the same level of premium service. Unfortunately, my experience has been the complete opposite. My rear window shattered.