Mercedes-Benz

@xoxo_lovejo Hi! We understand you would love to access your app, and our colleagues at Customer Services are best equipped to assist you further. Please don't hesitate to contact them at your convenience. 😊

Jeeeeeez, Mercedes cut me off because my card declined. I got a new card and I don’t check my email as often as I should. I’m sorry forgive me @MercedesBenz. I need my app to work 😭😭🤣

@BigFesy There is no bad answer!

@MercedesBenz What is the more interesting thing about this car seriously? The speed or sound

Refreshed and ready for whatever comes next. 📷 honka (IG) for #MBcreator #MercedesBenz [Mercedes-AMG GT 43 | Energieverbrauch kombiniert: 10,3 l/100 km | CO₂-Emissionen kombiniert: 235 g/km | CO₂-Klasse: G]

@Killaat We're really sorry to hear this. Killaat. This is not the experience we want you to have. Should you have new concerns, we encourage you to contact once again our Customer Service Department.

P3 @MercedesBenz @MercedesBenzUSA Today, I contacted the dealership to ask whether proper computer diagnostics were performed on the system. After asking a simple question, I was told “I’m not arguing with you,” and the conversation became unprofessional. -

@khalid_flp_ Thank you for your support 🙌

@MercedesBenz Congrats for having kimi and George on your f1 team 🙂‍↕️

Suns outs and so is the #GLE. 📷 julianreithh (IG) for #MBcreator #MercedesBenz [Mercedes-Benz GLE 580 4MATIC | Energieverbrauch kombiniert: 13,6‒12,1 l/100 km | CO₂-Emissionen kombiniert: 307‒274 g/km | CO₂-Klasse: G]

@stay_woke3425 Hi there, thank you for your interest in our #GLE! As prices may vary depending on your country of residence, we'd advise getting in touch with your local Mercedes-Benz retailer at your convenience. Have you got their contact details at all?

@MercedesBenz @MercedesBenz what do you have for me this morning how much is the GLE

Hi, we're sincerely sorry to hear this and sorry for any inconvenience this may have caused you. Have you had a chance to contact our Customer Service team on: 008 009 777 7777 at all? If not, we’d kindly advise getting in touch with them to discuss your concerns. They're best equipped to assist you further, and investigate the matter on your behalf.

@MercedesBenz great 8 months old GLC been back in garage twice, told no fix for boot issue. Now sat broken down following software update. With no one answering. Great this German engineering

@EvaDianeEva Hi Diane, thank you for bringing this to our attention. We have replied to your private message and we will continue the conversation there. Thanks for understanding.

@MercedesBenz Luxembourg : hollerich this dealer ship practices high-pressure sales tactics + blatant overcharging for labor. 1,5 hour to change a windshield wiper ! And 2 hours to change a tire pressure sensor, Scandal is known but they don’t care ! Disgusting ! #MercedesBenz

Hello Dennie, thanks for reaching out. We're disappointed to hear that this has been your experience, it's definitely not the level of service we expect for our customers. Have you already contacted our colleagues in Customer Service to discuss this further? If not, please contact them here go.mercedes-benz.com/sj1nQtzW/ where you can also file a formal complaint if you wish.

@MercedesBenz @MercedesBenz_ES CLA 250 (2021, 79k km). Paid €440 for spark plugs (no fix). Now quoted €5200 for cylinder head. No fault codes, no diagnostics, no response to multiple emails. Car unusable. Paying for rentals. This is not premium service.

@e_manufa Hi there! Functions and availability can vary from country to country, so we would advise that you raise this question with the retailer directly.

hey @MercedesBenz - I am a happy owner of a S350 from 2022 - nearly full option. My contracts arrives at the end mid 2026 I live in france, so the option to renew with the same one is too costly due to taxes. (malus) I am exploring the S450 hybrid. One question : can the large front screen be turned off from time to time (when travelling at night it brings too much light). Or can the passenger (my wife...) turn her screen on temporarily while the central screen remains turned off. I manage music from my phone, Apple Music + with the heads up display I do not need to see navigation on the central screen.

@4doorswilldo Let's see what the future holds 🥰

@MercedesBenz Haha, I can’t even get one now. We need one showroom in Nigeria though

i’m definitely get a mercedes benz in this life @MercedesBenz

@4doorswilldo Why get one when you could get two 😉

@MercedesBenz I have different options depending on the type of money i get. Either an E350 or one clean GLE43s will be my choice. All AMG.

Hello Vishesh, thank you for reaching out regarding your concerns with the sounds from your GLC. As the vehicle has already been diagnosed and our specialists states that there is nothing wrong with the vehicle, we can only advise you to have the car diagnosed at one of our other authorized retailers should you wish to have a second opinion. You will find all of our retailers in India here: go.mercedes-benz.com/IND_LocateUs

Facing persistent brake noise in my 2024 Mercedes-Benz GLC 300 during slow braking and brake release. Raised this issue multiple times with T&T Motors Gurgaon but was told it’s “operational noise” and there is no fix. Very disappointing experience from a premium brand. Request urgent support @MercedesBenzInd. @MercedesBenzInd @MercedesBenz #MercedesGLC #MercedesBenz #CustomerExperience #LuxuryCars x.com/MB_TandT

Persistent brake noise in my 2024 Mercedes GLC 300 during slow braking and brake release. Issue raised with dealership multiple times but they say it’s “operational noise” with no solution. This is disappointing from a luxury brand. Request urgent intervention. @MercedesBenzInd @MercedesBenz #MercedesGLC #CustomerExperience #LuxuryCars x.com/MB_TandT

We are terribly sorry to hear that you had this experience, this is of course not supposed to happen and we would very much like to have the vehicle inspected by our specialists. Are you in contact with your nearest retailer already? If not, please send us a private message with your contact details and VIN, then we will initiate an investigation internally.

Horrifying experience with my @MercedesBenz EQS580. Last week, I was driving on GA 400 in Atlanta at 65 mph. All of a sudden, I hear a loud bang, and then, I couldn't see!! The hood had come unlatched and crashed onto my windshield. ZERO WARNING!

@nopitypolitics We're happy to hear that you appreciate the video 😄 🙌

I’ve seen this a thousand times times and it never gets old. @MercedesBenz

@BahnaFX Hi there! As prices vary from country to country, we advise that you reach out to your nearest retailer to know more about the prices and availability in your market. If you let us know which country you reside in, we'd be happy to provide you with their contact details.

@MercedesBenz How much??

@Atakankzlkya As mentioned, our Customer Service team operates independently of the dealership. They will assist you in creating a case and coordinating with you and the dealership to resolve your issue. For specific technical concerns, our technical department provides full support.

@MercedesBenz I have been asking for a solution for one and a half years, but nothing has been done. Therefore, I will now exercise my right to protest publicly.

When the road calls, we answer. When snack time calls, we pull over. 📷 thelestudios (IG) for #MBcreator #MercedesBenz #MercedesAMG #CLE [Mercedes-AMG CLE 53 4MATIC+ Coupé | Energieverbrauch kombiniert: 9,5‒9,1 l/100 km | CO₂-Emissionen kombiniert: 217‒206 g/km | CO₂-Klasse: G]

@Atakankzlkya We’re sorry to hear the authorised dealer couldn’t resolve this for you. Our Customer Service team is independent of the dealership and can look into the situation in more detail. Please contact them on 008 009 777 7777, so they can assist you further.

@MercedesBenz “The authorized dealer could not solve the issue.”

@Atakankzlkya We're sorry to hear that. Could you send us a direct message to elaborate on your question, so that we can see how we can assist you further?

@MercedesBenz Interesting. I have a similar problem with my CLA250.