Meritage Homes

@grok @urbanpsych0 @NevrEnoughX @ClownWorld Hello, we are very sorry to hear about this and will certainly make sure your concern is directed to the appropriate team! Thank you.

@TheHummingMonk @Lennar @PulteHomes @tollbrothers @kbhome @RAHomes @DRHorton @OmegaBuilder @OmegaBuildersTX @FeitElectricInc We are very sorry to hear about this and will certainly make sure your concern is directed to the appropriate team member. Please direct message us with more details as to what has been going on, along with your contact and community info so we can follow up with our teams.

@loboryan Hi, Ryan. Please know that we take your dissatisfaction very seriously, and we’ve followed up with our local team on this concern. Thank you for your patience.

@MeritageHomes I’ve been having recurring issues with roof shingles blowing off due to them being installed poorly. Isn’t there any supervision carried out on critical works? Disappointing !!

@DN89950 We’re sorry to hear that you had a frustrating experience. Please send us a direct message with your contact information so that we can have a representative follow up with you.

@MeritageHomes I will never buy another meritage! If home buyers want quantity over quality by all means... this is all you meritage

Shopping for a new home should be enjoyable, so choose whatever way works best for you. Walk through the virtual floorplans or stop by for an in-person tour to touch and feel all our design finishes. bit.ly/3gt5zYV

@joelgeorge232 Your feedback is important to us, and we’re sorry that this was your experience. We’d like to learn more about what happened. Please send us a direct message with your contact info so we can discuss this further.

@MeritageHomes Our experience has been incredibly disappointing and frustrating from start to finish. What we were promised versus what we actually received feels like a textbook case of bait and switch. Please do not close until all issues are resolved . #brokenpromises

@RASslDazzl We’re sorry to hear that you've had a frustrating experience, David. Please send us a direct message with your contact information so that we can have a representative follow up with you.

@MeritageHomes Shopping is fun, owning and dealing with their warranty absolutely sucks! Get ready for their Jackle and Hyde business model. Also don’t wait on them to reach out about your claims they are masters of delay, deny and will outright lying. Don’t buy!!! Absolutely unethical company!

@georgiaborngirl @ItoldYouSo20177 Hi there, we’re so sorry to hear about this situation. Please call 833-684-6527 with more details — along with your contact information and community name — so we can follow up with our teams ASAP. Thank you.

@ItoldYouSo20177 1:50 This is what happens when Meritage attempts to "repair" your new-home-build roof! -warranty claim within 1 yr warranty period, -poorly installed, -cheap, poor quality shingles, -serious shingle slippage, raised shingles, wavy -sheathing boards replaced

@Suresh18487 Thank you for those details, Suresh! We have forwarded your concerns to the team. A representative will reach out as soon as possible upon review. Please call 833-684-6527 if you require immediate assistance.

@MeritageHomes I shared the details you requested yesterday. Are there any updates for me?

New home, and dealing with water hammering. Raised the complaint almost 2 months back, but the ticket is closed by saying, "It's not a warranty item." #FrustratedMeritageBuyer I'm seeing many other issues, but this one is major. Meritage warranty is a joke. @MeritageHomes

@Suresh18487 Your feedback is important to us, and we’re sorry that this was your experience. We’d like to learn more about what happened. Please send us a direct message with your contact info so we can discuss this further.

@Suresh18487 We’re sorry to hear that you had a frustrating experience. Please send us a direct message with your contact information so that we can have a representative follow up with you.

@MeritageHomes New home, and dealing with water hammering. Raised the complaint almost 2 months back, but the ticket is closed by saying "It's not a warranty item" #FrustratedMeritageBuyer Seeing many other issues but this one is major. Meritage warranty is a joke. They just close the ticket.

@someonesomhbe We’re sorry to hear you’ve encountered an issue. We’d like to connect you with the appropriate team member to help resolve it. Could you share more details? Please send us a direct message with your contact and community information so a representative can follow up.

@warmreset Hello, to answer your question, send us a direct message with your community info. Thank you!

@RokieTrader We are sorry about your frustration. Please call 833-684-6527 for immediate assistance.

@MeritageHomes Thank you for the reply. I’ve already sent a direct message with the requested details, but I was told your team emailed me — I haven’t received any communication.

Disappointed with @MeritageHomes! Poor construction led to a shower pan leak due to improper nail placement. Discovered only after warranty expired. Urgent fix needed for my pregnant wife’s safety, but they refuse to reimburse despite proof. Is this how you stand by your work?

@Trippylaw260136 @RokieTrader We’re sorry to hear that you had a frustrating experience. We'd like to learn more about what happened. Please send us a direct message with your contact information so that we can have a representative follow up with you.

@RokieTrader @MeritageHomes They don’t care! I’m going thru something similar and they refuse to do anything. Meritage is by far the worse builders

@BrookePenn56167 Hi Brooke, thank you for bringing this to our attention. Please direct message us with more details as to what has been going on, along with your contact and community info so we can follow up with our teams ASAP. Thank you.

@MeritageHomes This is unacceptable and just plain dangerous. Water is pouring in though built in microwave as it rains. We have asked that this be addressed twice. Do better!

@RokieTrader Hi, please direct message us with more details as to what has been going on, along with your contact and community info so we can have a representative follow up with you. Thank you.

@MeritageHomes I appreciate the reply, but I’ve already gone through customer service without any resolution. This is a serious issue—hidden construction defects should not leave homeowners paying out of pocket, especially when it becomes a health risk. Hoping for real action, not just a call.

@RokieTrader We’re so sorry about your frustration. Thank you for bringing this to our attention. We’d love to get you in touch with our customer service team. Please call 833-684-6527 to chat with someone directly.

@MeritageHomes My house is a new construction. I discovered mold while remodeling the master closet—something I would have never noticed otherwise. Completely devastated to find structural mold hidden behind the trim. This is a result of poor construction. Extremely disappointing. #MoldIssues

@RokieTrader Thank you for bringing this issue to our attention. Please send us a direct message with your contact information so we can work with you to resolve this.

@KLS68057784 Your feedback is important to us, and we’re sorry that this was your experience. We’d like to learn more about what happened. Please send us a direct message with your contact info so we can discuss this further.

@ourfreegov We’re sorry to hear that you had a frustrating experience. Please send us a direct message with your contact information so that we can have a representative follow up with you.

@MeritageHomes These guys are building in spring brook village. My daughter lives in one. Spring brook village is poorly managed so you may consider this when buying a home. The main fare is broken very often then they tow without a warning if you have not signed up in the app. The names are falling off the signs and the clubhouse is always locked