Metro Bank Help

Hello everyone! Muhammed ^MNA here to answer all your banking questions! Let me know how if you need any help

@Elie_juniord Please try reaching us directly through the Metro Bank app by going to the home page and selecting “Chat to us” in the bottom right corner, where a colleague will be able to assist you further via Live Chat. ^MD

@MetroBank_Help I cant contact on that number im not paying 200 dollars to contact over the phone

@MetroBank_Help hello I am currently abroad and i have been logged out of my online banking i cant get back in

@Elie_juniord Please try troubleshooting by clearing your internet history and cookies, or alternatively by using a private/incognito window. For further assistance with the app or online banking, please visit our troubleshooting page. metrobankonline.co.uk/troubleshootin…. Hope this helps. ^MD

Hello everyone! Muhammed ^MNA here to answer all your banking questions! Let me know how if you need any help

Hello everyone! Muhammed ^MNA here to answer all your banking questions! Let me know how if you need any help

@CristinaBnd7 3402 8312, where a member of the team will be happy to help you further. ^MD 2/2

@CristinaBnd7 Hi there, I’m sorry to hear you’re having trouble accessing your account. Unfortunately, we’re unable to confirm the status of your transfer here, as this is an unsecured platform. If you need assistance while you’re abroad, please call us on our international number: 0044 20 1/2

@MetroBank_Help Hi! I've received an email by MetroBank telling my account will be closed, I've just transferred an amount to that account to keep it open as I'm planning to come back in Uk. I just wonder if the transfer has been successful as I cannot log in the app to check it.

Hello everyone! Muhammed ^MNA here to answer all your banking questions! Let me know how if you need any help.

Good Morning, Safa here to help you with any banking related queries you may have today. ^SH

@cocktailqueen87 Hi there, I am very sorry to hear this. Please call our contact centre on 0345 08 08 500, so one of my colleagues will try troubleshoot your app or raise an IT ticket to have it looked into further. ^SH

@MetroBank_Help Morning trying to remove my old bank as a beneficiary for my credit card I've tried numerous times and the online banking platform says it's deleted then when I refresh it pops up again. Tried a few times lots of ways and logging in and out again.

Good Morning, Safa here to help you with any banking related queries you may have today. ^SH

Good Morning, Mahad here to help you with any banking related queries you may have today. ^MAA

@jamesbyrom We appreciate you sharing this and will forward it to the relevant team. ^TB

@MetroBank_Help Hi. Your commercial banking website is down

Good Morning, Mahad here to help you with any banking related queries you may have today. ^MAA

@jamesbyrom cause you. If you want any assistance please call us on 0345 08 08 500 or you can also visit us in any of our stores where one of our colleagues will be able to assist you. ^TB 2/2

@jamesbyrom Hi there, we’re currently having issues with our Commercial Online Banking and Business Online Plus services relating to the ability to authorise a number of inputted payments. We’re working to fix this as quickly as possible and apologise for any inconvenience this may 1/2

@charcol10121 Hi there, please DM us your full name and further details and I will get a colleague to look into this for you. ^MNA

@MetroBank_Help Hi, i cant ring though as i dont have a uk sim. I am travelling for month so I cant phone otherwise ill be charged. Can i talk to someone over dm?

@MetroBank_Help my card has been blocked for suspicious activity, but I am abroad and it is me. I rang previously and customer service said it would be fine, but now it’s blocked. Can you help me? My UK sim does not work so I cannot ring…

Hello everyone! Muhammed ^MNA here to answer all your banking questions! Let me know how if you need any help.