MetroMart - #1 Online Grocery Delivery

@KittyKatK_ Hi there! We're truly sorry to hear that you're feeling disappointed. Your feedback is important to us, and we want to make things right. Please DM us with more details so we can address your concerns directly. Thank you for your patience.

@MetroMartPH extremely disappointing! Again and again!😡

@boredKimPanda Hi Kim, I’m sorry to hear about the issue you're experiencing. Please send us a DM so I can assist you further.

@lostpapillon21 Hi Aera, I'm sorry to hear about the issue. Please send us a DM so I can assist further with your concern.

Never ordering from @MetroMartPH ever again!

@lostpapillon21 Hi Sir/Ma'am, I’m sorry to hear about the issue you're experiencing. Please send me a DM so I can assist you further.

@ynahqg Hi Ynah, may we know whay issues you encountered? I will forward it to our operations and customer support department.

RELIEVED THAT I SEE MULTIPLE CONSUMERS ARE ALSO EXPERIENCING THE HORRENDOUS SERVICE PROVIDED BY @MetroMartPH . Talaga pala hindi maasahan ang services.

Always a disappointment, @MetroMartPH .

@ynahqg Hi Ynah. I’m sorry to hear about the issue you're experiencing. Please send me a DM so I can assist you further.

@itscarrieroe I understand your frustration, and I'm truly sorry for the inconvenience you've experienced. Your feedback is important to us, and we will definitely take it to heart to improve our customer service. We are committed to providing better training for our customer service repres...

@itscarrieroe Hi Carrie, Apologies for the delayed response. We're pleased to inform you that your refund has been processed. Kindly check your email, as we have sent you detailed information regarding your refund. Thank you for your patience.

@itscarrieroe Hi, I already sent an email regarding your recent Job Order (4671305)

@itscarrieroe We have already sent a reply to your Metro Mart registered email regarding the timeline of the refund. We apologize for the mishap that happened. With regards to the refund confirmation, I have already requested it from our finance team. I will provide it via email once it bec...

@itscarrieroe We apologize for the inconvenience you’ve experienced with your @MetroMartPH order. 🛒🚚 We understand the importance of timely delivery, and we sincerely regret any delay that led to the cancellation of your order. Our team is actively investigating the situation to identify ...

@AlfieArtistic @theneilcutter Hi, Alfie, Please send me a DM so I can assist you further. Thank you.

@theneilcutter @MetroMartPH I am up for it.

@fflooker Hi Marcus, I'm sorry to hear about the issue you're experiencing. Please send us a DM so we can assist you further.

@hellomissmeow We sincerely apologize for this unfortunate experience, and for any inconvenience this has caused you. For us to assist you more efficiently, please contact us at hello@metromart.com or via our Facebook page, MetroMart Philippines.

@JimmCSS For any needed assistance, feel free to email us at hello@metromart. We're committed to supporting you through every step of your concern.

@MetroMartPH Your 1 hour express delivery is a LIE.

@CLevel_Hunter We sincerely apologize for this unfortunate experience, and for any inconvenience this has caused you. For us to assist you more efficiently, please send us an email directly at hello@metromart.com. Thank you and have a great day!

@njppogi91270 I'm sorry for any trouble caused. Please send us a DM to further assist your concern.

Dear @MetroMartPH you lost a customer today. You have been inaccurate with your promises. You are similar to a moving targetm you should improve on your system and procedures otherwise you might loose all customers because their essentials are arriving on time.

@njppogi91270 I’m sorry to hear about the issue you're experiencing. Please send me a DM so I can assist you further.

@njppogi91270 I’m sorry to hear about the issue you're experiencing. Please send me a DM so I can assist you further.

@boredKimPanda This is to acknowledge your concern. May we request to email your concern to hello@metromart.com.Than you.