Metropolis Healthcare Ltd

@Pradeep78203566 Dear Pradeep, This isn't the experience we want you to have with us. We've noted your concern, please allow us some to get this checked for you. Warm Regards, Team Metropolis

@MetropolisLab I have applied for refund for extra amount paid by me for several tests done on 6.7.26 on home visit by Manzar Abbas Sheikh for Testetorene Total I have lodged complaint on customer care on 10.7.26 vide No 03253061 and have given bank details but no refund recd

@prernaa00035736 Dear Ms. Prerna, we have learnt that someone from our Team has spoken to you and addressed your concern. We would also like to inform you that your reports have been shared on your registered email address, Warm Regards, Team Metropolis

@prernaa00035736 Dear Ms. Prerna, this is not the experience we want you to have with us. kindly allow us some time to get this checked. Regards, Team Metropolis

Pathetic experience @MetropolisLab. I made a home collection booking at Tilaknagar branch Mumbai and technician Asif Sheikh collected sample with the money in the morning. Its almost 4 pm i have not received any email, message or update regarding my sample collection.

@prernaa00035736 Dear Ms. Prerna, this is not the experience we want you to have with us. kindly allow us some time to get this checked. Regards, Team Metropolis

@NitnwareGajanan Dear Mr. Gajanan, we have received an update from our team that they have spoken with you and your concern has been addressed. Regards, Team Metropolis

Dear @MetropolisLab, I was charged ₹2,390 for the HLA-B27 test even though my bill clearly mentions CGHS Mumbai as the client. As per the CGHS approved rate, the test is ₹575. Please explain this overcharging and refund the excess amount. Refund amount of ₹1,815 @MoHFW_INDIA

@NitnwareGajanan Dear Mr. Gajanan, we truly regret the inconvenience caused you. We have received an update from our team that they have spoken with you and your concern has been addressed. Kindly allow us some time to get this checked and resolve. Regards, Team Metropolis

@MetropolisLab HLA-B27 by Flow Cytometry – ₹2300 HLA-B27 DNA by RT-PCR – ₹575 My doctor's prescription mentions only "HLA-B27" and does not specify Flow Cytometry. Kindly clarify: On what basis was the higher-priced test selected instead of the RT-PCR test?METROPOLIS charged 2390 charged...

Dear Mr. Gajanan, We have received an update from our team confirming that they have spoken with you and addressed your concern. Additionally, as per your request, an email has been sent to your registered email address. Regards, Team Metropolis

@NitnwareGajanan Dear Mr. Gajanan, this is not the experience we want you to have with us. kindly allow us some time to get this checked. Regards, Team Metropolis

@NitnwareGajanan Dear Mr. Gajanan, We have received an update from our team confirming that they have spoken with you and addressed your concern. Additionally, as per your request, an email has been sent to your registered email address. Regards, Team Metropolis

@MetropolisLab Still didn't get reply from metropolis. It's really bad. complaint number is 03244617

@choksi_milan Dear Mr. Milan, this is not the experience we want you to have with us. kindly allow us some time to get this checked. Regards, Team Metropolis

@MetropolisLab REALLY PATHETIC HEALTHCARE I VOUCH NEVER TO BOOK ANY TEST HENCE FORTH. Name Bade Darshan Chote . Irresponsible people , heart patient starving since 3 hours for blood collection no one comes or reply Am done with ull

@Damuffinboy Dear Mr. Nilesh, We sincerely apologise for the inconvenience caused. We have shared a stern feedback with the concerned team and will ensure that such an instance does not recur again. We assure you of our best services in the near future. Warm regards, Team Metropolis

@MetropolisLab Yes, it took 3 days for u guys to deliver thr report. Pathetic service. Option for u guys was a biggest mistake. Worst management and escalation matrix u guys have

@MetropolisLab still chasing for the report! Why do you guys don't understand the urgency of.someone. each time I have been given false assurance.

@NitnwareGajanan Dear Mr. Gajanan, we have received an update from our team that they have spoken with you and your concern has been addressed. Regards, Team Metropolis

@Damuffinboy Dear Customer, we have received an update from our team that your reports are ready and has been shared with you on your registered email address. Regards, Team Metropolis

@MetropolisLab What is the status of my report!

@Damuffinboy Dear Customer, we have received an update from our team that your reports are ready and has been shared with you on your registered email address. Regards, Team Metropolis

@MetropolisLab Responded over DM

@Damuffinboy Dear Customer, we have received an update from our team that your reports are ready and has been shared with you on your registered email address. Regards, Team Metropolis

@Damuffinboy Dear Customer, this is not the experience we want you to have with us. Kindly DM us with your registered contact number and the VID number so that we may check this further. Regards, Team Metropolis

@MetropolisLab @ET_Edge Why is Metropolis service so bad! I have been chasing for my daughter's report since evening, there is no ownership and response from your team! Is there someone in the team who can take accountability and share final report with me by today.

Our MD, Mr. C Surendran, recently participated in the panel discussion, "The Human + AI Equation: Branding the Future of Healthcare," at @ET_Edge Best Healthcare Brands 2026 in Mumbai. Do check out the post for more insights. @MetropolisLab

@PiyushBaria10 Dear Mr. Baria, we have received an update from our team that they have spoken with you and your concern has been addressed. Kindly allow us some time to get this resolved. Regards, Team Metropolis

@MetropolisLab So had to call multiple time to your helpline and nt a single affirmative reply, best for both of us is , better I get the refund

Dear @MetropolisLab, Extremely disappointed. You charged me for all the diagnostic tests, but the technician collected a sample for only one test and left without completing the rest. Despite repeated follow-ups, no one from your customer support or backend team is responding.

@PiyushBaria10 Dear Mr. Baria, we have received an update from our team that they have spoken with you and your concern has been addressed. Kindly allow us some time to get this resolved. Regards, Team Metropolis

@PiyushBaria10 Dear Mr. Baria, we completely understand your concern. Our team tried connecting with you on call but were unable to establish any conversation. Kindly DM us with your feasible time to connect with you on call. Regards, Team Metropolis