Missguided

We know you may still have some questions, so head to our FAQ page via the link + our Customer Services team is also on hand for any other unanswered queries: bit.ly/3y7lodT #missguided

@Ich_ul14 Hey! We are so sorry to hear of your issue with your order. Please pop us a DM so we can look into this for you. MISSGUIDED CS TEAM

@dontbedisturbed Hey! We have just popped you a DM. Please kindly check your inbox. MISSGUIDED CS TEAM

@Missguided_help please reply my messages

@yaldayaz Hey! You have 28 days to return your item back to us from the date of delivery. If you have any issues with your returns label, please pop us a DM. MISSGUIDED CS TEAM

From the time you generate a return label and sending the parcel, is there a limited time frame that should be followed before the return won’t be accepted ? @Missguided @Missguided_help

@Charx06523244 Hey! We have just popped you a DM so we can get this resolved. Please kindly check your inbox. MISSGUIDED CS TEAM

@Missguided Hey, please help. I’ve received the incorrect item. Order MISS40000077563998

@dontbedisturbed Hey! Pop us a message and we will help you with this. MISSGUIDED CS Team

@Missguided you people have a terrible customer service

@Lauriee_keji Hey Loretta, I can see that this has now been resolved via DM. MISSGUIDED CS TEAM

@Missguided @yours1dehoe Please reply your dm so we can round up.

@jadebutler_x Hey Jade! Please kindly allow a little time for our team to gather your details and they will respond on chat as soon as they have looked into this. Thank you for your patience. MISSGUIDED CS TEAM

@Missguided I’ve tried that nobody replies

@Missguided hi I’ve paid for a return label but it says the labels failed? Can someone help as I need to return the parcel

@jadebutler_x Hey Jade! So sorry about this, sadly we are unable to locate this email from you. If you could pop us another or use our Live Chat to get in touch, we will be able to get this sorted for you. MISSGUIDED CS TEAM

@Missguided I emailed 2 days ago I’ve had no response

@olivia_fursland Hey Olivia! So sorry to hear this. We have just popped you a DM. Please kindly check your inbox. MISSGUIDED CS TEAM

@Missguided Please can someone respond to my messages I’ve sent the help team regarding a a completely different order being received and not being able to access a returns label! Still not had any acknowledgment🙄🤦🏼‍♀️🤦🏼‍♀️

@jadebutler_x Hey! We're sorry to hear that it won't let you DM us, please pop us an email instead so we can help you with your query. MISSGUIDED CS TEAM

@Missguided It won’t let me

@NosyMillionaire Hey! We have just sent you a DM. Please kindly check your inbox. MISSGUIDED CS TEAM

@Missguided I’ve dmed y’all on your help page and I’m still waiting for a response after 24hrs??

@Ladylea2810 Hey Leanne! I can see that we have been in touch and resolved this via email. MISSGUIDED CS TEAM

@Missguided_help hi I’ve just made a order but it’s going to my old address can I change it please

@Lauriee_keji Hey! We have just popped you a DM to assist with this. Please kindly check your inbox. MISSGUIDED CS TEAM

@Missguided @yours1dehoe Hello, please I’d like to return an item that was wrongly sent. No one seems to be replying my email.

@Ladylea2810 Hey Leanne! I can see that we have been in touch and resolved this via email. MISSGUIDED CS TEAM

@Missguided hi can you help please I’ve just done a order and it’s going to my old address can you change it please

@Izzaliz Hey Isabel! We've just replied to your DM, please kindly check your inbox. MISSGUIDED CS TEAM

@Missguided hi. I’ve sent a DM if someone can help please. thank you ☺️

@KellySpanelli Hey! Pop us a DM or email and we will get this sorted for you. MISSGUIDED CS TEAM

Still not had a refund from @Missguided nearly 3 weeks after ordering and it not being delivered 🙃 their administration process is awful too

@thatclaragal Hey! So sorry about this. We have just popped you a DM, please kindly check for our message. MISSGUIDED CS TEAM

@thatclaragal Hey Clara! Pop us a DM and we will help you with your query. MISSGUIDED CS Team

@FennerFen Hey Lauren, thank you for contacting us. We will be more than happy to help! Pop us a DM and we can assist further. MISSGUIDED CS TEAM.

I need to speak to someone as I have returned around £150 worth of clothes and you're telling me you won't refund me but you're also keeping the items??? That's absolute daylight robbery and I don't see how that's lawful. @Missguided