Steven Nicholson-Wrigley

@northernassist Right, well I’m sure that was known before 2 minutes after the planned departure time. 3 hours to get from Manchester to Croston tonight.

@MisterNicholson Unfortunately I can only see that the unit was not able to make it to the starting position due to being used on route with heavy flooding

@northernassist why have people waiting around for the 7:10 Preston to Croston and then cancel it after it’s due to depart. It was clear that there was no unit to operate the service. Driver was waiting also for inbound from Colne.

@northernassist Sorry that was a question

@MisterNicholson Thank you for your feedback, we will pass this on

@northernassist @TPEassist No

@MisterNicholson @TPEassist Were you delayed on a Transpennine Express service before travelling with us? ^VR

@northernassist why was the 19:10 PRE > ORM cancelled last minute? Awful service on the single track - impossible commuter corridor

@northernassist @TPEassist This was the claim that triggered the TPE claim Northern Delay Repay - Claim NT-2052-552-784 - Unsuccessful

@MisterNicholson That looks to be a Transpennine Express reference, you can contact them using @TPEassist ^VR

@northernassist That’s what I did and you declined it. Case Reference: TPE-CR-3024647

@MisterNicholson If the delay was caused you us, then we can provide compensation once your journey has been completed. Please enter the full journey details. ^ELT

@northernassist I did this but it has told me NR should pay even though it was a NR delay. Do I put the journey details as the connecting train journey vs full trip?

@MisterNicholson You must submit a claim through the operator who caused the initial delay, our team will review this and work out the compensation entitlement. delayrepay.northernrailway.co.uk/en/make-claim ^ELT

@northernassist How would I successfully get a 50% refund of my entire ticket via delay repay please? You cancelled a connecting train, my return started in Manchester on a TPE. What delay repay should I use and how should I input it? Thank you

@northernassist It was confirmed at 19:10 - deep frustration at the reliability of this line. I’m trying hard not to ditch trail travel in favour of commuting by car but it’s frankly impossible on the Ormskirk to Preston line. Why wasn’t it possible to continue at delay given its hourly service?

@northernassist Yet the next service is also delayed

@MisterNicholson It was not possible as it would have lead to the next services also being delayed too, this cancellation was made to catch services back up to the timetabled times. ^VR

@northernassist That was known in advance surely. It’s a single track. Lack of info means I can’t plan alternatives. Sat there for 40 minutes

@ramenno72062473 @DAZN_CA Same in UK

@DAZN_CA eagles vs. Bengals game has no commentary audio. Tried on multiple devices. Game noise only

@dazngroup Bengals Steelers on UK stream has no audio. Please help!

@aurorawatchuk Croston, UK

Red alert: aurora likely. Issued 2024-10-10 21:57 UTC (22:57 BST) by @aurorawatchuk. #aurora

@northernassist @AvantiWestCoast @TPEassist Thank you and can I claim for the total delay to my journey?

@MisterNicholson @AvantiWestCoast Hello Steven, I am sorry to see this, the claim will be for the initial disrupted serivce which looks to be the 1634 which is run by @TPEassist ^VR

@AvantiWestCoast @northernassist who do I claim delay repay from for this? Will be an hour late due to failed connection. A recurring theme on a £25 ticket each day. Thanks for help

@EstherMcVey1 Had to check this reply wasn’t parody.

@northernassist Your service makes it impossible to commute effectively

@MisterNicholson Thanks Steven, This train has been cancelled because of a member of train crew being unavailable. I am sorry about this today. You will be able to claim delay repay for this journey here. > northernrailway.co.uk/delayrepay ^AH

@northernassist hello why is the 20:10 from PRE to CRO cancelled? I’ve had to get a taxi or my trip from Manchester starting at 6:24 would get me in way past 9pm if lucky. 🍀

@northernassist Croston Lancashire

@MisterNicholson Hi there, is this to Croy?^AH