MoScaleUp

@Hajj_nusuk What's the logic of assigning someone from anothet country, speaking other language to our group of men/woman?? After all the headache we got from booking on Nusuk we get now this??? @Hajj_nusuk

Make sure to communicate with your guide assigned to your package before arriving in Makkah 🕋 #Nusuk_Hajj

@Hajj_nusuk Dear @Hajj_nusuk We've been assigned a guide from the United States while we're a group (mix men/woman) from The Netherlands. How??? Nobody speaks Arabic/English beside me +We have already guides here in NL we already did gatherings with us, speak out languages. READ FURTHER👇🏽

@Hajj_nusuk 1 hour before official opening and the site is AGAIN AND AGAIN down. Great job @Hajj_nusuk

To enable a greater number of Muslims to perform the Hajj The ministry is providing additional seats tonight for the countries served by #Nusuk_Hajj Make sure to check the camp and package details before purchasing❕

@Hajj_nusuk إنه أمر غريب أن نسوك قامت بالتحقق من عدد كبير ولكن لديها عدد أقل من الأماكن. واجهنا مشاكل في تسجيل الدخول مثل انتهاء صلاحية الأكواد والتأخير. يجب عليهم زيادة الحصة وإجراء اختبارات الضغط على نظامهم بشكل كامل قبل إطلاقه لمنع إرهاق النظام والمستخدمين. @Hajj_nusuk !!!

آلاف الحجاج أتموا حجز باقاتهم عبر منصة #نسك_حج خلال الساعات الأولى للإطلاق

@Hajj_nusuk It's odd that @Hajj_nusuk verified a large number but has fewer spots. We had login issues with timeouts and expired OTP codes. They should increase the quota and thoroughly stress test their system before launching it to prevent overwhelming both the system and users.

Additional seats may become available later for countries served by #Nusuk_Hajj

@Fareed98351633 @Hajj_nusuk It's strange that @Hajj_nusuk verified 80,000 people but only has 34,000 spots. We faced login issues like timeouts and expired OTP codes. They should fix this before adding more people, to avoid increasing pressure on the system and users. Allahu musta3an!!

@Hajj_nusuk Why allow profile approval more than the quotas and operate on first come first serve. This is unprofessional. The stress we went through from registration, verification, loading fund, waiting 24h to miss seat resulted from your lack of transparency. We are in Ramadan please.

@muhammadbarki @Hajj_nusuk Yes

@Hajj_nusuk I am getting "Reached Full Capacity" on all packages. Does that mean that the quota for my country is full?

Booking has started! Hurry up and purchase your favorite package through the #Nusuk_Hajj platform 🕋

@Hajj_nusuk وأنا أفهم أن المشكلة قد تم حلها بالفعل. هل يمكنك إخبارنا متى ستكون المنصة متاحة مرة أخرى لحجز باقاتنا؟ شكرا لكم مقدما. @Hajj_nusuk 👉

احرص على عدم دفع أي مبالغ خارج منصة #نسك_حج أو التعامل مع غير الشركات المرخصة لشراء الباقات أو الخدمات.

@Hajj_nusuk I understand that the problem has already been resolved. Can you tell us when the platform will be available again for booking our packages? Thank you in advance. @Hajj_nusuk

Make sure not to pay any amounts outside the #Nusuk_Hajj platform or deal with any parties other than approved companies to purchase packages or services.

@Hajj_nusuk وأنا أفهم أن المشكلة قد تم حلها بالفعل. هل يمكنك إخبارنا متى ستكون المنصة متاحة مرة أخرى لحجز باقاتنا؟ شكرا لكم مقدما. @nu

@Zero25986725040 @Hajj_nusuk @nus آمين لنا جميعا 🤲🏼🕋

@Zero25986725040 @Hajj_nusuk @nu Mention should be @Hajj_nusuk in previous message ☕🎯

@Zero25986725040 @Hajj_nusuk Custom Flight option was suddenly disappeared, after @Nu also disabled checkout (Purchase Package) button. Seems they're working on a fix and push latest code to Git I guess ?!☕

@Zero25986725040 @Hajj_nusuk ليس حقا الحل الذي كنت أبحث عنه. أريد أن أذهب إلى الحج ولا أستعيد أموالي. يبدو أن @nus يعمل على حل بعض المشكلات الفنية.

@Zero25986725040 @Hajj_nusuk نعم عبر الرسالة المباشرة. انظر الرسالة أدناه: زيزي الحاج، تم إيقاف عملية الشراء مؤقتًا وستكون متاحة خلال ساعات قليلة من الآن. سيتم إعلامك عند إعادتها

@SuhelN7 @Hajj_nusuk Custom Flight button is disappeared with the Checkout button. Strange platform and also no communication or updates towards us. Technically there are ton of ways to tackle peak moments in visitors. Ask any technical expert. @Hajj_nusuk is not the only one!

@Hajj_nusuk Im stuck on service provider flights, it doesnt let me choose any flight any help?

@Hajj_nusuk WHERE IS THE PURCHASE BUTTON!!! It was available 1,5 hour ago, I purchased a package, somehow due to some glitch/error it got canceled. I tried to login again for 1 hour to see this. Didn't got any email notification aboit this. Very frustrating @Hajj_nusu

@Hajj_nusuk @nus @Hajj_nusuk check my reaction!

@Hajj_nusuk Warning: SMS OTP code delays and glitches cause repeated login attempts, leading to a 30-min block. Can't log in due to Nusuk's block. Disappointing user and Hajj experience. Thanks for the 'great' experience, @Nus

Booking packages will be available within a day! Make sure to choose your preferred package and add the amounts to your e-wallet #Hajj_nusuk