
あい❤️
5.4K posts

あい❤️
@MonMon_Lab
AI美女による、トキメキと癒しを探求するラボ💗 わたし自身 女の子が大好きで、一緒に可愛い女の子の姿に胸キュンしたり、小さな幸せを感じてもらうのが私の喜びです✨💕 高画質や他のSNSでは見られない画像や動画はFanvueでお楽しみください💕 https://t.co/S2TqwRFKPd
埼玉県-JAPAN Katılım Nisan 2023
1.1K Takip Edilen43.8K Takipçiler


Since May, I’ve been experiencing duplicate charges and payments for my SuperGrok subscription. I’ve sent around 10 emails to the official support (support@x.ai), but I still haven’t received any reply 😢
Please, could someone from Support contact me? Even replying here in this account’s chat would be fine 🙏💦
@SpaceXAI @Grok @SuperGrok
English

Announcing Grok 4.5, our first model trained specifically for coding and agents. It was trained with Cursor and offers frontier intelligence at leading speeds and cost efficiency.
x.ai/news/grok-4-5
English

Dear xAI Team,
Please, I am begging you — could you reply to me via the chat on my X account @MonMon_Lab?
Since May, I have been experiencing duplicate charges and payments for my SuperGrok subscription. I have contacted the official Support Team (support@x.ai) multiple times and tried every possible method, but I have received no response at all. It is extremely difficult and painful that I cannot get any direct communication with the Support Team.
Here is a summary of what I have already done:
- Sent 8 emails to the official Support Team (support@x.ai) since May → No reply even after almost 2 months
- Posted on X tagging @grok, @SuperGrok and @SpaceXAI asking for a response → No reply
- Sent a direct message via the xAI account on X → No reply for over 2 weeks
- Contacted the Safety Team (safety@x.ai) asking them to escalate to Support → No reply for over 2 weeks
- Submitted a request via the Sales Team inquiry form asking for escalation to Support → No reply so far
- Submitted feedback via the Grok app asking for a response → No reply
I also contacted Stripe (xAI’s payment processor) asking them to inform xAI about the duplicate payments. They confirmed the issue but said they cannot contact xAI directly. I contacted my credit card company as well, but received the same response.
If nothing changes, another duplicate charge will occur in just 5 days (on July 15).
What is most painful is that I cannot get any direct response from the Support Team no matter what I do.
Please, I am begging you — could you help escalate this to the Support Team and have them contact me?
Thank you very much for your assistance.
Best regards,
@MonMon_Lab
#SpaceXAI #SuperGrok #Grok
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